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  5. Reviews of Windsor Hotel, Ascend Hotel Collection

Reviews of Windsor Hotel, Ascend Hotel Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

125 West Lamar Street, Americus, GA 31709, United States of America

#1 of 5 hotels in Americus

Guests' Choice

Review Score

Based on 243 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.2

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    9.5

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: March 24, 2022

    9.0
    Great atmosphere
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No covered parking.

    It was a great experience. Highly recommend.

    Stayed in March 2022

  • Reviewed: March 17, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Excellent, food was scrumptous and staff were very friendly.

    Stayed in March 2022

  • Reviewed: March 15, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It's a beautiful place and a great location walking distance to restaurants and shops.

    Stayed in February 2022

  • Reviewed: March 14, 2022

    9.0
    Just happy to have been able to see, stay and eat at the historical hotel.
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 2 nights

    We were happy with all that we encountered at the hotel.

    We had a fine breakfast and enjoyed being in the diningroom and trying to imagine how it must have been in the 1800's. Our server was attentive and saw to our needs. We enjoyed the period furniture in the room and care has been taken to preserve the hotel.

    Stayed in March 2022

  • Reviewed: March 6, 2022

    9.0
    Beautiful hotel. Breakfast only negative.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was a buffet. And it was cold. Website showed breakfast menu available with omelets and more. Ended up being cold scrambled eggs.

    Stayed in March 2022

  • Reviewed: February 22, 2022

    9.0
    Lovely historic hotel in the 19th century tradition.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night

    nothing

    Wonderful old historic hotel with a really good restaurant.

    Stayed in February 2022

  • Reviewed: February 22, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom needs to be updated with higher counters and commode. Also the soap dish was chipped. A grab bar to use getting into and out of the tub should be added for additional safety.

    We liked the charming nature of the hotel. The shower was terrific - great water pressure and temperature. The long grab bar in the shower made me feel safe and the tub surface was not slippery.

    Stayed in February 2022

  • Reviewed: February 17, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bar staff was horrible. I respect local regulations, but when I walk into a bar the next night and see the the exact same thing I was rejected entership, because, "she is the bar managers girlfriend " I was in shock. I requested Vic's (the GM) clarification and it resulted in them fixing the girl friend by taking her drink and compted with a mived drink!

    The room was absolutely perfect, the front desk was extremely accommodating, the food was phenomenal, both breakfast and dinner. There was no lunch option but we could shop locally and bring it in. The other patrons were friendly and made us feel like family.

    Stayed in February 2022

  • Reviewed: February 9, 2022

    10
    Excellent experience!! Will be back ❤️
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Very comfortable and welcoming!! Love the history and just the whole setup!!! Awesome experience ❤️

    Stayed in February 2022

  • Reviewed: January 18, 2022

    8.0
    Enjoyable, unique, historical.
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    Saturday night the restaurant was booked for a party but we could've ate in the on-site bar, if we hurried since they were closing soon. So, we ate at a small place across the street. No time to sit and enjoy a brew in the hotel bar but BYOB on the veranda was nice. Sunday the restaurant and bar were closed. So once again, no sitting and relaxing except for BYOB. The restaurant may have been open in the early morning for breakfast but @ 9:30 a.m. there was nothing. The packets of creamer given for the in room coffee need to be culled. Most of ours were caked up chalk and useless. As I said, we had a large comfortable clean room. But the views out our corner windows--one was of the alleyway, a thirty foot extension ladder propped against our side right in front of the window and other rooms fifteen feet away. The other window looked out on the mezzanine full of a/c units. So naturally, our room blinds stayed shut all weekend. The restaurant had a nice elegant ambience but the coffee cups were hard to manage. Not made for medium to large hands for sure. Not the hotels fault but just be warned that downtown Americus has very little happening. We arrived around 3:30 p.m. on Saturday and everything was closed and remained closed until late Monday morning (Sunday was a ghost town). By then it was time for us to move on. We wanted to buy another couple of bottles of wine for family back home but unfortunately couldn't wait for the wine room to open at 11:00.

    Monday morning breakfast was served in the Rosemary and Thyme restaurant. Several selections of breakfast items on the menu. Prices were within reason and the food was very good and large portions. Waitress super friendly. Apparently the rooms are hit or miss as to size you'll get no matter what bed size booked. We had a queen and a fairly large room, lots of space. The room next to us was a queen and the door practically touched the bed. (we saw many rooms like this as housekeeping was doing their thing.) Room was very clean and bed quite comfortable. Housekeeping very accommodating and helpful. (I needed more coffee) Wine tasting room was a hit. The lobby was a nice place to sit and relax.

    Stayed in January 2022

  • Reviewed: January 3, 2022

    8.0
    excellent one night stay great staff and food
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    historic hotel

    Stayed in December 2021

  • Reviewed: January 1, 2022

    10
    A must. Americus is a great town.
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no awning… ha ha. It was pouring down rain when I arrived.

    The character of the building. it was like going back in time. the staff was super friendly. My room were clean and the bed was very comfortable.

    Stayed in December 2021

  • Reviewed: December 23, 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful and clean. Gorgeous architecture. Very friendly staff.

    Stayed in December 2021

  • Reviewed: December 23, 2021

    9.0
    Beautiful historic property that you should put on your bucket list.
    • Leisure trip
    • Couple
    • Queen Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet in our room was worn and needs replaced.

    Beautiful Xmas decorations. Lovely old hotel, very well restored to its original condition. Very comfortable beds. Nice bar and restaurant. Food was good. very courteous staff.

    Stayed in December 2021

  • Reviewed: December 20, 2021

    10
    we were here in celebration of my so graduating college
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    the small town feel.

    the atmosphere was excellent.

    Stayed in December 2021

  • Reviewed: November 23, 2021

    10
    Nice Stay!
    • Leisure trip
    • Group
    • Queen Room with Bath Tub - Disability Access
    • Stayed 2 nights

    This hotel is rich in history! From the decor original floors and the old telephone in the lobby. Beautiful. The rooms are spacious granted there are some cracks in places but it adds to the rich history. We loved it and will stay again! Staff very friendly, bar drinks great, the balcony awesome. Music outside on the street speakers added to the small town charm.

    Stayed in November 2021

  • Reviewed: November 21, 2021

    10
    Beautiful Hotel!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There wasnt anything to not love about this hotel!

    The hotel was beautiful! The beds were so comfortable!

    Stayed in November 2021

  • Reviewed: November 8, 2021

    10
    Memories
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    n/a

    Absolutely everything

    Stayed in November 2021

  • Reviewed: November 7, 2021

    9.0
    Very nice hotel.
    • Leisure trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was very good.

    Stayed in November 2021

  • Reviewed: October 28, 2021

    10
    My favorite place to be in Americus!
    • Leisure trip
    • Solo traveler
    • Queen Room with Bath Tub - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The staff is great, both restaurants are exceptional and the beds are so comfy

    Stayed in October 2021

  • Reviewed: October 25, 2021

    10
    wonderful visit with friends
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    we missed the breakfast - because we slept too late

    Stayed in October 2021

  • Reviewed: October 21, 2021

    10
    Exceptional
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    noyhing

    the friendliness of staff. the meals we had in the restaurant were excellent, It was quiet.

    Stayed in October 2021

  • Reviewed: October 19, 2021

    9.0
    Excellent stay and we will return and stay longer next time.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Nothing

    Breakfast was very good. The hotel is absolutely beautiful and the historic pictures add to the ambiance. Staff was very friendly. Very well kept overall.

    Stayed in October 2021

  • Reviewed: October 17, 2021

    10
    Charming
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Loved everything about the stay

    Stayed in October 2021

  • Reviewed: October 17, 2021

    10
    A fantastic experience!
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    The staff was amazing, polite and professional. The history of the hotel as well as how well they have preserved it all these years is breathtaking! It was truly a pleasure to get a taste of stepping back in time.

    Stayed in October 2021

Showing 76 - 100

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