944 Collins Avenue, Miami Beach, FL 33139, United States
Based on 569 hotel reviews
7.7Cleanliness
8.0
Comfort
8.1
Location
9.2
Facilities
7.7
Staff
8.6
Value for money
7.5
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 August 2023
Sophie
United KingdomThe bathroom was slightly on the small side as when you sat on the toilet, the sink was above your knees, we did book the smallest room for reference though!
There were lots of positives about this hotel. The staff were fantastic, Sanderson was there immediately to help with our suitcases and brought them up to our room. The staff on the front desk were also great as they welcomed us with a glass of fizz and were very friendly. The location was fantastic, you are only one street back from Miami beach. The free beach chairs and towels each day was very convenient and easy to find. The room also had free bottled waters everyday which was great in the Miami heat. The products in the bathroom were also great.
Stayed in August 2023
Reviewed: 31 July 2023
Jennings
United StatesReally enjoyed our stay! Jonathan was a great host and made sure everything was smooth! Super friendly staff and very helpful!
Stayed in July 2023
Reviewed: 21 July 2023
José
United StatesParking on the street is nearly impossible, you got to go with the valet.
Right next to Main St. Easy walk everywhere. Installations feel brand new.
Stayed in July 2023
Reviewed: 21 July 2023
John
IrelandRoom Keys not working; drinks quite expensive
5 minute walk from beach. small but lovely pool in hotel
Stayed in July 2023
Reviewed: 10 July 2023
Tyra
United StatesCustomer service was amazing from check in to checkout, staff so friendly, patient and accommodating. Hotel is currently under renovation but staff still assured us a comfortable and satisfying stay.
Stayed in July 2023
Reviewed: 4 July 2023
Diego
ThailandThe lift had issues at times
Location
Stayed in July 2023
Reviewed: 4 July 2023
Diego
ThailandThe lift had issues at times
Location was great and the staff very helpful
Stayed in July 2023
Reviewed: 29 June 2023
Burns
AustraliaNothing
The ambiance
Stayed in June 2023
Reviewed: 23 June 2023
Tamás
HungaryOur stay included breakfast however the waiter didn’t know anything about it and at the end the only eligible option for us was the continental breakfast however there were different items on the menu.
Good location, good value and friendly staff.
Stayed in June 2023
Reviewed: 21 June 2023
Djordje
AustriaSo many sounds around. Walls are not having any soundproof, so its bad if you wanna sleep in.
Staff was extremely helpful and nice!
Stayed in May 2023
Reviewed: 14 June 2023
Peter
United KingdomAirCon very dodgy, set to automatic on 72° it rose to 77 before kicking in, then cooled to 71!!! Not good for sleeping. Also we were not told the Hotel was currently being repaired, rubble and dust everywhere. Not good.
Location, friendly staff, great restaurant. Comfortable bed.
Stayed in June 2023
Reviewed: 12 June 2023
Nigel
Trinidad and TobagoThe a/c in the room was a little cranky and made noise occasionally when starting
Location, staff, peace, pool area, food
Stayed in June 2023
Reviewed: 12 June 2023
Dnelson41
United StatesJust wish the room was a little bigger for 4 adults. And had a bitter view looking out the window. We had room 128.
I love how the staff greeted us and made sure we had everything. They were pleasant and smling and had great personalities.
Stayed in June 2023
Reviewed: 8 June 2023
Arun
NepalCould have been better in the breakfast.
Great location with awesome people.
Stayed in June 2023
Reviewed: 1 June 2023
Stéphanie
CanadaThe AC was broken in one of our bedroom and they didn't accomodate us to be close.
The staff was amazing.
Stayed in May 2023
Reviewed: 30 May 2023
Lemicheal
United Statesonly thing I didn’t like was how they got the picture of the room of the double bed the picture make it seem like the beds a separated but the side by side
nice location n clean
Stayed in May 2023
Reviewed: 29 May 2023
Dganit
United Statesthe room was very small - tiny which not justifies the rate / value we paid. swimming pool is also very tiny. no extra recreation such as gym, lounge etc
it was clean and quiet. the staff was very kind and helpful. the location was great.
Stayed in May 2023
Reviewed: 23 May 2023
Gina
United StatesSmall rooms, but still functional
Clean, great amenities, and staff went above and beyond!
Stayed in May 2023
Reviewed: 22 May 2023
David
United KingdomElevator not working Front rooms on every night we were disturbed at 3.30 with noise from guests talking too loud outside sitting at the tables outside the hotel. Had to phone security to ask them to be quiet.
Breakfast was good
Stayed in May 2023
Reviewed: 20 May 2023
Paul
United StatesWe had a differently abled person in the party. Though they tried to accommodate, the lift was out of order! There were many steps. Really bad.
X
Stayed in May 2023
Reviewed: 4 May 2023
Mario
United Statesmy room was across from the maid staff room. they were going in and out in the morning making too much noise.
location
Stayed in April 2023
Reviewed: 1 May 2023
Ed
United StatesThe pool was small. Bed was a bit stiff and hard.
boutique style. Unique. Had a Miami feel. Location location was great.
Stayed in April 2023
Reviewed: 1 May 2023
Damadorabl
United StatesThe pool was rather small, the bathroom needs more hooks for robe, towels, etc. Did not care for the shampoo, conditioner and soap in the shower. The elevator did not work.
Staff were great and you are greeted with a complimentary glass of champagne. Very nice decor and they are consistently picking up and cleaning. Room cleaned daily without even asking. Would like to thank Rodney, bartender, DJ and great guy. The 3 PM desk clerk was really nice and the guy greeting at the door was very accommodating (sorry do not know name but he was there today, 4/30 @ 11 am).
Stayed in April 2023
Reviewed: 27 April 2023
Janine
United Statesthere was very loud building working going on at the property but this finished at a decent hour but was very noisy during the day
great location and value for money
Stayed in April 2023
Reviewed: 23 April 2023
Shontielle
United Statesit didn’t look like the photos and our view was not the same
the staff was amazing and attentive, made us feel welcomed
Stayed in April 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content