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Reviews of Budget Inn Express Helena 3 stars

524 North Last Chance Gulch, Helena, MT 59601, United States

#16 of 22 hotels in Helena

Guests' Choice

Review score

Based on 215 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    8.6

  • Facilities

    6.8

  • Staff

    9.0

  • Value for money

    7.7

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 15 May 2024

    8.0
    The location is great!
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Nothing to dislike.

    Great location. So close to a really nice 'pedestrian only' area/mall with good restaurants and a really nice atmosphere. Hotel itself was clean and safe, with a well-lit parking area. Great value for the cost.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    Basic but sufficient.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The property was run down and had vagrants roaming around it, as there’s a homeless shelter across the street. But they didn’t bother me. I could hear people yelling at each other in other rooms in the middle of the night. Disappointingly, I paid $110 a night on Booking.com. I didn’t want to pay $250 a night down the street at the Doubletree. I was upset to discover that if I had booked directly with the hotel the cost would have been $63 a night. I paid a lot more by using Booking.com.

    Location was perfect for my trip. I was a grand marshal for the 100th anniversary of their Vigilante Day Parade. The parade start was almost directly across the street.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    8.0
    Nice place to stay - unpresuming and comfortable
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    Note that Helena's homeless community are resident in the neighborhood which might seem concerning at first glance. But it is actually reassuring to have locals with an eye on the area, which is a deterrent to mischief.

    The motel is a couple of blocks from the retail and eatery area - but an easy walk. Parking right outside the room is nice. It was relatively quiet and I slept well.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    Decent accommodation with exception of air conditioner/heater.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Air conditioner/heater was very loud and would turn off for about 10 seconds then start up again. Made it difficult to stay asleep. While there was ample hot water when I showered in the morning it was not possible to get very hot water at the bathroom sink even after having a hot shower.

    It was away from the main highway so sleep was not disturbed by truckers

    Stayed in April 2024

  • Reviewed: 15 March 2024

    6.0
    No frills, but very clean and comfortable.
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The neighborhood is a bit loud and run down.

    Years ago Budget was a real dump, but current management has really improved the place. This trip my room was comfortable and clean; the mattress and towels were clean, new, and good quality; staff was very attentive and friendly. Yes, the building is old and the accommodations are no-frills, but my stay was comfortable and pleasant and I will definitely return.

    Stayed in March 2024

  • Reviewed: 6 February 2024

    8.0
    Economical, clean, friendly staff. Refrigerator, microwave, tv all worked. Practically located near city center.
    • Leisure trip
    • People with friends
    • Standard Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Paint peeling off bathroom wall. Shower curtain was hard to adjust so water wouldn’t get on floor.

    Location and price. Clean. Staff was friendly

    Stayed in February 2024

  • Reviewed: 30 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in December 2023

  • Reviewed: 18 October 2023

    7.0
    It’s the Budget Inn - set your expectations accordingly and enjoy yourself.
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    There’s a neighbor who plays loud music - I didn’t mind the volume, but didn’t like the music. Oh, and the shower temp was unpredictably highly variable.

    Staff was great, room was clean - not new, but clean - and bed was comfy. That was all I needed, I didn’t visit Helena for the hotel services.

    Stayed in October 2023

  • Reviewed: 3 October 2023

    7.0
    Somewhat good.
    • Leisure trip
    • Group
    • Standard Family Room
    • Stayed 1 night

    The washroom doesn’t have exhaust fan. The window won’t lock. Once you open the door, smells smoke. There are homeless people walking around too.

    The staff was friendly. The beddings was clean. The microwave and washroom was clean.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    7.0
    fine stay- good, clean bed
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The area/location, at first, seemed sketchy but turns-out it's a safe area.

    No breakfast offered. Clean room and bathroom. Small room with a comfortable bed, mini fridge (that works) and a TV. It's an Old motel but the bed/mattress was not old. Nice staff. Quiet surroundings.

    Stayed in August 2023

  • Reviewed: 14 September 2023

    7.0
    I would stay again
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    There was nothing which really bothered me, It was not a 4 star but the price was reasonable,

    The location was great, walkable to downtown and the room was clean. The staff was friendly.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    8.0
    Good location for downtown
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room comfortable but smelled of smoke. A few characters hanging around when we checked in made us a little concerned, but all ok in the end

    Close to downtown. Friendly and helpful staff. Slept well

    Stayed in September 2023

  • Reviewed: 11 September 2023

    7.0
    Great location and friendly staff
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No double parking spots for parking a trailer. Had to disconnect

    Great location walking distance to everything downtown!

    Stayed in September 2023

  • Reviewed: 1 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Great place to stay in downtown for one night if You don't want to spend a fortune. Staff is extremly friendly and helpfull!

    Stayed in July 2023

  • Reviewed: 22 August 2023

    8.0
    It was great people were extremely friendly.
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Smell of pot was lingering. And my TV had this on again off again stuff. There's not much to say I only stayed one night and it wasn't too bad you advertised a hot tub but there was no mention of it during check in I would have gladly used that

    Location and clean friendly people gave me the room I wanted and helped me with what I needed very accountable Again I only stayed one night and they made sure I was taken care of hot tub was something I wanted to do but wasn't sure where it was

    Stayed in August 2023

  • Reviewed: 22 August 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No longer got a hot tub.

    Very well-placed for downtown. Friendly staff. Comfortable.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    7.0
    good value
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night

    nothing

    value of the room. As long as it is clean and safe, i would not expect too much from a motel.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    8.0
    Good....
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights
    • Submitted via mobile

    All is good except for the bathroom fan which isn't working which I reported.front desk is approachble and friendly.

    Stayed in August 2023

  • Reviewed: 3 August 2023

    6.0
    It was perfect for what I needed
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Could use new shower head for sure

    Easy check in , rooms were clean beds we’re comfortable tv worked perfect . Most of all I really liked how lit up the parking lot was I had to leave 2 am and it felt safe to do so

    Stayed in August 2023

  • Reviewed: 3 August 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    It didn't feel clean. I noticed a hair in the shower.

    Location was good and the bed was comfortable.

    Stayed in August 2023

  • Reviewed: 2 August 2023

    8.0
    nice place to stay
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    maybe

    pleased

    Stayed in July 2023

  • Reviewed: 15 July 2023

    8.0
    Great value, nice stay.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night

    Nothing.

    Great location right by historic downtown. Friendly and helpful staff. Spacious clean room. Good bed. Private parking for our motorcycles right in front of the room. Nice touch with coffee and tea at the reception 24/7.

    Stayed in July 2023

  • Reviewed: 12 July 2023

    6.0
    reasonable price
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights

    didn't look like bathroom updated since 1960's or 70's

    price was more reasonable than others in the area, fairly large room, enough for 3, beds were comfy.

    Stayed in July 2023

  • Reviewed: 8 July 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was clean and bed was comfortable. Parking was good. Staff was friendly and helpful.

    Stayed in June 2023

Showing 1 – 25

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