1615 East Northern Avenue, North Mountain, Phoenix, AZ 85020, United States
#70 of 132 hotels in Phoenix
Guests' ChoiceBased on 863 hotel reviews
7.9Cleanliness
8.4
Comfort
8.3
Location
8.2
Facilities
8.0
Staff
8.6
Value for money
8.1
Free WiFi
7.7
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End of dialog contentReviewed: 29 May 2024
Carolyn
CanadaNothing walkable around at night to grab something small. They do have a vending machine but I recommend bringing your own snacks or ordering in to get something if you get in late. The bed was comfortable but the pillows weren't amazing and I'm usually not picky!
Very clean and easy to navigate. Loved the breakfast! Highly recommend
Stayed in May 2024
Reviewed: 27 May 2024
Jay
United StatesI knew when we booked the room that check in was at 4 o'clock We arrived quite early, but after discussing our situation with the lady at the front desk (we are disabled), we asked if we could have the room early. She quoted us the rules, but then, she went personally to see if any ground floor rooms were ready yet, and one actually was! Wish I'd got her name, she is a gem!
Stayed in May 2024
Reviewed: 27 May 2024
Bethany
United StatesHousekeeping didn't come at all. I stayed for 9 nights and wish they would have changed the sheets half way through.
Clean room, excellent free breakfast, great location, friendly staff.
Stayed in May 2024
Reviewed: 19 May 2024
Frederic
SwitzerlandVery good breakfast
Stayed in May 2024
Reviewed: 18 May 2024
Sharon
United Kingdomsome of the public areas ie Laundry room, parking, walkway between rooms and main hotel looked shabby and unclean, I know hotel is on main road, but maybe a weekly clean in laundry and sweep up would be good
Breakfast was good, rooms clean and spacious,
Stayed in May 2024
Reviewed: 11 May 2024
Jones
United StatesBreakfast; location;
Stayed in May 2024
Reviewed: 5 May 2024
Crystal
United KingdomI didn't have any issues at this hotel
Nice clean room, Helpful staff, Nice breakfast selection Ideal location, with plenty of parking Late check in
Stayed in April 2024
Reviewed: 5 May 2024
Diana
United StatesCentral location was great. Staff were great- very welcoming and helpful. The breakfast had a variety of protein choices.
Stayed in April 2024
Reviewed: 4 May 2024
Sungho
South KoreaExcellent breakfast
Stayed in May 2024
Reviewed: 3 May 2024
Benedict
United KingdomBreakfast was very busy and could've been slightly better quality food.
Good rooms and facilities in a very accessible location.
Stayed in March 2024
Reviewed: 26 April 2024
William
United StatesRoom was somewhat spartan. A chair instead of the chaise lounge would have been better. No shower stools available. .
Breakfast was good. Good variety. Bacon was often overcooked.
Stayed in March 2024
Reviewed: 23 April 2024
Tatsiana
United StatesBreakfast was decent.
Stayed in April 2024
Reviewed: 22 April 2024
Ana
CanadaVery lumpy and uncomfortable bed
Great that breakfast is included. Spacious room
Stayed in April 2024
Reviewed: 22 April 2024
Custodio
PortugalWhen in the wc if you are a man doing a pee and the lights are on, the hot light burns your neck.
The breakfast.
Stayed in April 2024
Reviewed: 22 April 2024
Sandmranch40
United StatesHot tub didn't work properly.
Rooms are great. Comfortable even for us and our teen and our 6 yr old. Heated pool was nice. Breakfast had plenty of items to choose from. They put my mom's room 2 doors down which was nice.
Stayed in April 2024
Reviewed: 20 April 2024
Isabel
United StatesFelt that lighting in room was not very bright.
Room was good size, clean and bed was comfortable. Good breakfast and friendly/helpful staff😃
Stayed in April 2024
Reviewed: 19 April 2024
Cheryl
United StatesNeed more outlets in the room, or a power strip would be nice. The bathtub drain wouldn't hold water, and I did notify the staff when I checked out. Otherwise, can't think of any other negatives.
Very nice room; staff very friendly, great breakfast with many entrees. Room was comfortable and clean; just the right amount of space. Cable worked great. It was a pleasurable experience for us.
Stayed in April 2024
Reviewed: 18 April 2024
Davide
ItalyThe wc was broken at the moment of our arrival, we had to change room
Courtesy of the staff
Stayed in April 2024
Reviewed: 16 April 2024
Linden
United StatesFull breakfast
Stayed in April 2024
Reviewed: 12 April 2024
Zeljko
CroatiaNo elevator to upper floor, but tight stairs.. very inconvenient for carrying big suitcase (european travellers..)
Very good breakfast, polite employees..
Stayed in April 2024
Reviewed: 7 April 2024
John
United StatesSome road noise if you’re a light sleeper.
Appreciated small, clean gym & breakfast buffet with fresh fruit and a variety of options. Comfy beds & well laid out rooms.
Stayed in April 2024
Reviewed: 6 April 2024
Matthew
United StatesN/A
Property was clean, quiet, not far from the highway.
Stayed in April 2024
Reviewed: 5 April 2024
Steven
United KingdomGym was poor, check in staff wasn't friendly
Location, room size was good and clean, bed was comfy, breakfast was ok,
Stayed in March 2024
Reviewed: 5 April 2024
Don
United StatesWell I left my pillow but was nice
Stayed in April 2024
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