1995 West River Road, Tucson, AZ 85704, United States
#20 of 106 hotels in Tucson
Guests' ChoiceBased on 51 hotel reviews
8.9Cleanliness
9.3
Comfort
9.4
Location
8.9
Facilities
9.1
Staff
9.2
Value for money
8.6
Free WiFi
10.0
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Showing 1 – 25
Reviewed: 16 May 2024
Edward
United Statesit was great, have stay there before.
n/a
Stayed in May 2024
Reviewed: 3 May 2024
Regina
United StatesThe shower faucet leaked like mad. The water pressure was good, but because the showerhead was either plugged with hard water, or just the leak itself, it just seemed like it could have been better. There were people driving up and down the road, drag-racing, revving engines, etc. ALL NIGHT LONG.
Both ladies at the desk were the sweetest humans I have ever met. Super friendly, very patient, very nice. The kitchen was so nice, and the desk/office space was awesome. There were real silverware, glasses, and plates to use. The fridge was full-sized and the whole suite was just really nice.
Stayed in May 2024
Reviewed: 14 April 2024
Danielle
United StatesBreakfast too salty and mediocre; needed more variety. Windows did not open.
Quiet location
Stayed in April 2024
Reviewed: 26 September 2023
Montana
United StatesVery clean hotel, and all the front desk staff were professional and helpful. The hotel was also the quietest hotel room I’ve been in for quite some time. You could hear people out in the hall but I never heard any other guests while in my room, which I greatly appreciated.
Stayed in September 2023
Reviewed: 16 September 2023
Tammy
United StatesPool was a little outdated
I love the fact that you had free washers and dryers.
Stayed in September 2023
Reviewed: 24 April 2023
Carol
United KingdomThe only negative was that the air con in the room made a loud clunk every time it turned off in the night, loud enough to wake us up each time which was a shame.
The facilities were great. Large room, comfy bed, armchair, kitchenette, cooking utensils and pans, huge fridge-freezer, bath with a plug that worked (!), curtains stopped all light coming in too. The staff were really friendly and welcoming, there was a small shop for milk, food and drink items and the laundry was free. We were on the top floor over the pool and bbq area and needed an early night so were a little worried about noise but even on a Saturday night, all was quiet down there by 10pm.
Stayed in April 2023
Reviewed: 3 October 2022
William
United StatesLocation and spacious room
Stayed in October 2022
Reviewed: 13 May 2022
Lisa
United StatesNothing
Loved the staff The room was fabulous lived the kitchen set up
Stayed in May 2022
Reviewed: 7 May 2022
Cathy
United Statesonly one complaint but has happened a few times; unfortunately, the house keeper arrives early in the morning before checkout; after working all night, I really need to catch a couple of hours sleep before the long drive home…the “Busy” magnet doesn’t deter this disturbance.
Location to work and restaurants; always friendly staff!
Stayed in May 2022
Reviewed: 11 March 2022
Gary
United StatesQuiet and comfortable right on the bike path and close to other activities.
Stayed in March 2022
Reviewed: 21 February 2022
Winn
United StatesThe check in process , was told my Room wasn't ready at 5pm , they were short on staff !!
The amenities were clean and stocked well
Stayed in February 2022
Reviewed: 27 December 2021
Federico
United StatesNo complimentary breakfast
Everything great hospitality
Stayed in December 2021
Reviewed: 23 October 2021
Erica
United StatesI reserved a room with two beds and when I checked in they didn’t have any available so they had to give me a roll away bed which was not comfortable
hotel was very clean, the bed was so comfortable and the staff was super friendly
Stayed in October 2021
Reviewed: 16 August 2021
William
United StatesClean. Location. Roomy and very comfortable
Stayed in August 2021
Reviewed: 6 August 2021
Joseph
United StatesThe internet was slow
Location was good. Local services close by and all around this location. Even the little store in the lobby was good. This location had free laundry and guest services was good.
Stayed in August 2021
Reviewed: 12 January 2022
James
United StatesThe booking process was beyond painful. We called directly days ahead, and never got our call returned. When we finally got through to someone, we were told they were completely booked. Frustrated, we hung up and were immediately able to choose one of several of their rooms through Booking.com. Oh well. Hard to find pet friendly, so we grabbed it. We arrived late at night (after having called twice to verbally confirm our booking, which they verified). Even so, they held us at the front desk for over an hour because they couldn't access their booking.com account and tried to get us to pay again, even though booking.com had already charged us. We refused, and eventually they caved and "let us" in the room we'd paid for. An hour later they did call to say they'd worked it all out, and offered us snacks as a "sorry". Then, towards the end of our trip, we requested an extra Tuesday night... and their rate was 30% higher than the New Year weekend day rate we'd just paid. The desk said it was their January rate, so we charged it, but then saw the same room on Booking.com for the original/cheaper rate. Guess they'll say absolutely anything, regardless of the truth. We were so disappointed we ended our trip two days earlier than we'd planned.
We love the facilities. Pets are welcome and the rooms have everything
Stayed in January 2022
Reviewed: 25 October 2021
Elaina
United StatesA cleaning lady came to my door at around 12:30 on the day I was leaving, though I requested a late check out. Though I don't mind my request being denied, I can't feel bad about not leaving in a timely manner when I was never notified whether my request was confirmed or denied.
Staff is custimer-service oriented.
Stayed in September 2021
Reviewed: 10 October 2021
Nikko
United StatesHot rod race cars racing up and down the street for 2 hours at 11pm
Staff was amazing 🤩
Stayed in October 2021
Reviewed: 2 October 2021
Anonymous
United StatesLocation, cleanliness and comfortable rooms. Ample space to relax. Affordable pricing.
Stayed in September 2021
Reviewed: 5 April 2024
Donna
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 5 December 2023
Michael
United StatesThere are no comments available for this review
Stayed in December 2023
Reviewed: 28 September 2023
Don
United KingdomThere are no comments available for this review
Stayed in September 2023
Reviewed: 18 September 2023
Jim
United StatesThere are no comments available for this review
Stayed in September 2023
Reviewed: 24 August 2023
Richard
United StatesThere are no comments available for this review
Stayed in August 2023
Showing 1 – 25
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