1827 Centre Point Circle, Naperville, IL 60563, United States
#19 of 19 hotels in Naperville
Guests' ChoiceBased on 85 hotel reviews
4.9Cleanliness
5.6
Comfort
5.7
Location
7.0
Facilities
5.4
Staff
5.7
Value for money
5.8
Free WiFi
7.2
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End of dialog contentReviewed: 3 November 2023
Bicer
United StatesNeed more attention on room cleaning. The funny parts are no light bulbs in some table lights and no shampoo, soap and etc.
Location.
Stayed in November 2023
Reviewed: 12 August 2023
Velavan
United StatesNo breakfast. Coffee was not available after 7.30am. Worst experience. Reception staff was rude..
Stayed in August 2023
Reviewed: 7 August 2023
Saravanan
United StatesI did not get the room type I requested, was not communicated in advance
Breakfast is not up to the mark
Stayed in August 2023
Reviewed: 28 June 2023
Ashutosh
United StatesNot clean
Stayed in June 2023
Reviewed: 18 June 2023
Fran
United StatesOutdated furnishings - kitchen cabinets - made me wonder how well the property was maintained. The room could use a deep cleaning - carpeting, grout in bathroom. The website that I saw when I booked my stay was misleading about what amenities were in the room. However, the company website lists which items are available by request and there is a note in the room to request kitchen items, etc.
The bed was comfortable. The shower had good pressure and the water was hot. For the most part, the staff was friendly and it was easy to check in and out.
Stayed in June 2023
Reviewed: 7 March 2022
Marsha
United StatesThere was no tv. The lady at the front desk said the cable was out in some of the rooms AFTER I checked in and called and asked about it. And, they were not willing to move me to a different room because they “didn’t know which rooms had working cable.” I left after an hour… Money wasted.
Stayed in March 2022
Reviewed: 11 September 2021
Standley
United StatesSeemed to be a lot of people who appeared to live at facility. Lots hanging by front desk. Left a cord for chromebook behind but never found.
Location
Stayed in August 2021
Reviewed: 15 August 2021
Jennifer
United StatesStaff was rude
The rooms were good size
Stayed in August 2021
Reviewed: 7 July 2021
Robert
United StatesGrungy looking place, needs major upgrades and a coat of paint Visit a StayBridge and compare yourself
Nothing much
Stayed in July 2021
Reviewed: 20 June 2021
Wu
United StatesRoom has a very strong pet odor smell
Stayed in June 2021
Reviewed: 20 May 2024
Nikhil
Canadaroom was very dirty, sofa bed was atrocious without any blanket or bed sheet, no breakfast was provided as it was written on the webpage while booking the room
microwave was cleanq
Stayed in May 2024
Reviewed: 6 May 2024
Wesley
United StatesHad ants all over the counters and extended to the bed. Strange I guess but little ever bothers me.
A Special thanks to Bradley the General manager for making me feel at home. A pure gentleman and without doubt I would recommend staying here.
Stayed in May 2024
Reviewed: 9 March 2024
Aaron
United StatesSame as above comment
Cabinets all chipped. Cabinet doors hanging. Bathtub needs replaced and tile around tub
Stayed in March 2024
Reviewed: 4 March 2024
Mike
United StatesStaff were nonexistent. Nobody at front desk to check in or out. Had to call a phone number for someone to come down to check me in at 10 pm. Not very customer friendly at all. Won't be going back.
Good location.
Stayed in March 2024
Reviewed: 19 February 2024
Raymonia
United StatesNo breakfast. Lack of staff presence. Had you wait about 15 minutes before clerk arrived at the desk to check me in.
The room was nice
Stayed in February 2024
Reviewed: 30 October 2023
Gordon
United KingdomThe hotel is dated, the furniture in the room was extremely badly damaged. The hotel needs renovating. The front desk took 20mins to check me in because the equipment was slow then couldn't give me an reciept. The desk also isn't manned 24/7. Really wouldn't encourage anyone to stay here it's a sh*t hole.
The location is OK but ideally you need a vehicle to get anywhere.
Stayed in October 2023
Reviewed: 26 October 2023
Lauren
United StatesThe bed was full of hair. I checked for bed bugs, found none, however I ended up with a bite on my leg the next day. It took a lot out of me to make it through the night, I wanted to leave immediately! I didn’t read the reviews because I never had a bad stay in Nap but please don’t stay here guys.
Stayed in October 2023
Reviewed: 15 October 2023
Erin
CanadaSmelly. No one there to check me in. No coffee maker in the room. Doors unlocked at night.
They no longer serve breakfast even though it was advertised that they did.
Stayed in October 2023
Reviewed: 21 September 2023
Thomas
United StatesDisorganized and crowded.
Every traveller should be warned about the conditions at this “hotel”. It’s not a safe or good place to stay. I left after 40 minutes of trying to get a room. After 30 minutes I was sent to a room that still had occupants. People milling around the lobby to get their key cards reactivated. I was promised a refund by the desk clerk.
Stayed in September 2023
Reviewed: 18 September 2023
Ariel
United StatesThe whole experience
The Beds Were Dirty, bugs on the mattress, room carpet was smelly and filthy
Stayed in September 2023
Reviewed: 17 September 2023
Donald
United StatesIt was dirty,our room had a horrible stink,garbage was in the hallway from the rubbish room
Nothing
Stayed in September 2023
Reviewed: 27 August 2023
Jon
United StatesBooked room was unavailable paid for a double bed only had single beds available
Nothing
Stayed in August 2023
Reviewed: 6 July 2023
Herrera
United StatesI had to stay in a room that seemed to be under repair at the time. I let the night person know that I wanted to sleep in because I was very exhausted and didn't want to be bothered and the repairman tried opening the door around 7am and I woke up in a panic thinking someone was trying to break in and I immediately because of that stressful moment got a headache that ruined my whole drive home. Total lack of communication in that hotel
Stayed in July 2023
Reviewed: 25 May 2023
Richard
United Kingdomgrubby!! poorly maintained.
Stayed in May 2023
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