Reviews of Chicago South Loop Hotel 3 stars
11 West 26th Street, Bronzeville, Chicago, IL 60616, United States
#165 of 182 hotels in Chicago
Guests' ChoiceReview score
Based on 431 hotel reviews
6.9Score breakdown
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Cleanliness
7.6
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Comfort
7.6
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Location
7.7
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Facilities
6.9
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Staff
8.3
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Value for money
7.0
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Free WiFi
10.0
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Reviewed: 23 May 2024
Robert
United States1 review7.0“Overall.. the property was good.. and with a little tweaking could be exceptional.”- • Business trip
- • Group
- • Superior Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
Wi-fi was not working overall throughout the property - hence TV systems also were not available; very rough toilet paper!; air conditioning was not working, had to open a window as best we could to get ventilation (clerk did offer to move to a different room, but we made due), no on-site restaurant (closed), that would have been very nice to be able to dine there, on-site (maybe next time?) .. While facility was overall clean.. I noticed that the trash recepticles in the lobby and floor elevator lobby areas were full to the brim.. as though housekeeping had not yet been by.. just an appearance thing...
Overall Location; Spaciousness of Room; comfortable bed; Overall cleanliness of property; free parking; desk clerks were very helpful; excellent rate compared to other nearby properties
Stayed in May 2024
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Reviewed: 21 May 2024
Taleb
United States1 review6.0Pleasant- • Leisure trip
- • Couple
- • Superior Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
No internet
This my second week, my only problem the internet works just a few hours daily, when you ask the front desk just simply say call booking.com to help you
Stayed in May 2024
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Reviewed: 19 May 2024
Brett
Australia4 reviews8.0“Well priced hotel in a good location close to downturn.”- • Leisure trip
- • Family with young children
- • Deluxe King Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Lifts were a bit dodgy and there was no hot water on the last day.
Location, friendly staff.
Stayed in May 2024
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Reviewed: 14 May 2024
Arkadiusz
Poland3 reviews8.0“OK”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
No TV. I got information that TV was not working and option to cancel reservation but no disccount was offered
Big room
Stayed in May 2024
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Reviewed: 13 May 2024
Julia
United States12 reviews4 helpful votes6.0“More cons than pros, but worked out. Free parking!”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The bathroom smelled like sewage, and there was visible water damage in various locations of the room. Additionally, the corners of all the rooms and halls were visibly dirty. Elevator malfunctioned twice while there — it worked, but the door kept opening on the same floor after you got in a it shut.
Greek parking on site, first come first serve availability upon check-in. Additionally, the woman who checked me in was very kind.
Stayed in May 2024
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Reviewed: 13 May 2024
Torres
United States2 reviews8.0“Friendly staff, comfy beds”- • Leisure trip
- • Family with young children
- • Deluxe Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
No cable
Good location
Stayed in May 2024
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Reviewed: 11 May 2024
Vergara
United States1 review7.0Good- • Business trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The night of my stay the television was not working..
Stayed in May 2024
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Reviewed: 7 May 2024
Catherine
United States3 reviews8.0“Large room, clean, good value, free parking and a bed where I needed it.”- • Leisure trip
- • Solo traveller
- • Queen Room - Non-Smoking
- • Stayed 1 night
The vending was limited and sold out, and I got in late enough not too much was open in the area but there was a convenience store which was within driving distance and since there was free parking it wasn't that big of a deal.
Free parking is a huge value in Chicago, I didn't get a chance to use it but there was a workout room that looked more than adequate. The room was quite spacious and the bathtub was huge which was very nice to relax in.
Stayed in May 2024
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Reviewed: 27 April 2024
David
United States1 review6.0“There are better options”- • Leisure trip
- • Couple
- • Deluxe King Room - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
A lot of things need maintenance in this hotel. Practically everything is half broken or closed.
It is a good location between downtown and IIT. The staff were friendly and it was clean and comfortable.
Stayed in March 2024
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Reviewed: 21 April 2024
Molly
United States1 review8.0“Nice quiet hotel with large rooms and free parking”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
I would have liked vending machines and also would have liked for the elevator by our room to be working
The room was large, with a little seating area; the hotel was quiet (aside from the train, which didn't bother us); we loved that it was close to Chinatown and also loved that there was free parking!
Stayed in April 2024
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Reviewed: 18 April 2024
Kevin
United States1 review7.0“Great Location if attending the McCormick Center.”- • Business trip
- • Solo traveller
- • Queen Room - Non-Smoking
- • Stayed 3 nights
Things that I would work on would be the after hours lock on the main door should be repaired and the cable TV did not work.
The Staff was very attentive and the facilities were clean.
Stayed in April 2024
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Reviewed: 11 April 2024
Paradiso
United States1 review6.0“Quick stay to visit my son, good location for us and value. Updates will make this place great.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
No extra amenities; no pool, breakfast, restaurant, etc. Hotel is old and a bit run down, but not to the point of being dirty or uncomfortable.
Staff was very friendly. We were able to check in early and get our day started. Room was large and roomy. Location was close to our son's campus. Free parking!
Stayed in April 2024
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Reviewed: 29 March 2024
Veronica
United States5 reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The cable was out our entire stay so no TV for 2 days. The bathroom started to have a smell our last night.
I loved the deep tub. I also loved the location.
Stayed in March 2024
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Reviewed: 28 March 2024
Lin
United States1 review8.0“Overall good place to stay”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
I did not like how there was very dark lighting.
I loved how spacious everything was.
Stayed in March 2024
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Reviewed: 17 March 2024
Anthony
United States4 reviews7.0“A little outdated but nice, needs a bar an grill”- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Internet was out and no tv
It was close to wear I needed to be
Stayed in March 2024
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Reviewed: 16 March 2024
Anthony
United States3 reviews8.0“Great spot a great location and a very nice and clean hotel”- • Leisure trip
- • Group
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
When we were there we had no TV for 2 days
Love the location of the hotel right in the middle of everything
Stayed in February 2024
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Reviewed: 11 March 2024
Steven
United States1 review7.0“It was fine. Desk clerk was great!”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
The bed - not the most comfortable.
Location works for me.
Stayed in February 2024
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Reviewed: 11 February 2024
Curtis
United States2 reviews8.0“Nice”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
Better rate
Location
Stayed in February 2024
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Reviewed: 4 February 2024
Lauren
United States4 reviews8.0Very good- • Business trip
- • Solo traveller
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Although I checked in later (around 9pm) staff was readily available and very helpful. Free parking was on site and there were a lot of available spots.
Stayed in November 2023
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Reviewed: 7 January 2024
Latoyia
United States1 review8.0“It was a good convenient place”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Nothing bad
Didn’t have any
Stayed in January 2024
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Reviewed: 2 January 2024
Amelie
United States2 reviews8.0Very good- • Leisure trip
- • People with friends
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
dirt in closet
Lobby
Stayed in January 2024
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Reviewed: 30 December 2023
Lakendra
United States1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
Outdated room decor, cafe was closed permanently and keys didn’t always work for the back door
Convenient location, price and free parking
Stayed in December 2023
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Reviewed: 14 December 2023
Jason
United States1 review8.0Very good- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Nothing around the hotel. Had to walk to Chinatown. Should open a bar with external access, 0 competition.
The staff was fabulous and funny. Very honest and down to earth. Price was perfect.
Stayed in December 2023
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Reviewed: 11 December 2023
Jasmine
United States1 review7.0“Great value, no frills. Perfect if you’re looking for a safe, clean place to crash on a busy weekend”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The bathtub was INCREDIBLE and I was so excited when I saw it, but the water never gets hot enough for a bath to be comfortable. Beds were a little stiff but definitely not the worst I’ve slept on
Big room, very clean, great price. Free parking!!!
Stayed in December 2023
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