121 Monument Circle, Indianapolis, IN 46204, United States
#91 of 148 hotels in Indianapolis
Guests' ChoiceBased on 133 hotel reviews
7.4Cleanliness
7.8
Comfort
7.9
Location
9.2
Facilities
7.7
Staff
8.7
Value for money
7.5
Free WiFi
8.4
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End of dialog contentReviewed: 18 May 2024
Sokolova
CanadaAll good! Will be back next year :)
Great location! 10 minute walk to Indiana Convention Center and all the nearby restaurants. The bed was very comfortable. The staff is friendly. Super amazing men who worked at the front door. Really pleasant and helped with ubers, directions! The lobby is beautiful!
Stayed in May 2024
Reviewed: 6 May 2024
Jennifer
United StatesThe hotel hall at least on floor 7 smelled like old cigarette smoke, the rooms were very dated and the beds were not comfortable. The beds could have been bigger and the dresser could be much smaller since it appeared to have a place for a fridge and there was not one. It was a lot of wasted space.
Location was great, the hotel was very clean and the vending machines on our floor were extremely helpful. The staff was super friendly and the hotel had a very unique vibe to it.
Stayed in May 2024
Reviewed: 6 May 2024
Morgan
United StatesRooms are a little dated. Could be good for a little upgrade. And water did not get hot.
Location cannot be beat and the history is also fun part of the stay.
Stayed in April 2024
Reviewed: 12 April 2024
Stuart
United StatesThe bed was hard as a door and the pillows were sacks of potatoes
Beautiful property, old and elegant
Stayed in April 2024
Reviewed: 10 April 2024
Kylie
United StatesWe stayed on the 9th floor and our room was very warm. We could not get it to cool down even with the thermostat on cool for over 8 hours. The bed wasn’t comfortable and the sheets were not soft.
Stayed in April 2024
Reviewed: 25 May 2023
Michael
United StatesThe rooms themselves are very small and outdated. The bed was not very comfortable either.
The Columbia Club is a very unique, historic building that was very neat to see. The location is exceptional as well.
Stayed in April 2023
Reviewed: 3 May 2023
Kathleen
United StatesThere was no indication that I would not receive any type of housekeeping service during my stay. I feel like there should have been minimal housekeeping offered for a three night stay.
Location was very nice. Outside valet and bell staff were exceptionally friendly and helpful at all times.
Stayed in April 2023
Reviewed: 3 April 2023
John
United StatesThe room didnt have any USB ports to charge cell phones
Location was staff was great
Stayed in April 2023
Reviewed: 3 April 2023
Cam
United StatesI wasn't able to take a hot shower.
The location is great, a very grand facility.
Stayed in April 2023
Reviewed: 3 April 2023
Beth
United Statesit is comfortable, but the bathroom was very antiquated.
love the location and the staff was amazing!!
Stayed in April 2023
Reviewed: 6 March 2023
Cynthia
United StatesRoom was ok .. very comfortable and felt safe. Decor is dated, no refrigerator, TV very small for today's standards. There was an ice bucket but plastic cups. Glassware would be nice .. also .. where do you get the ice?? Nothing on the phone to suggest who to ask .. no instructions in the room.
THe location, the building, the staff, the architecture, the bar/restaurant all excellent. Loved the "clubby" feel and the lobby is just spectacular. Very convenient valet parking as well. Thank you
Stayed in March 2023
Reviewed: 27 February 2023
Melanie
United StatesThe beauty and greatness of the location stops on the first floor. The elevator took us up, and I was expecting to see the same type of excellence, and I did not receive that. The rooms were very dusty, outdated, and bare, minimum inside of the room. The hot water only worked for approximately five minutes and then it was done. There was dirt/dust all over the place!
When you walk into this location, it takes you back about a century. The woodwork, fireplace, and all the intricate details are absolutely beautiful on the first floor!
Stayed in February 2023
Reviewed: 30 December 2022
Egor
United States1. I booked King Deluxe room initially. Upon arrival it was not cleaned. I got similar, which turned out to be a downgrade to a smaller size room. 2. booking said “City view” for a deluxe room, yet neither of the two I’ve seen have had a city view. Misleading labeling and advertising. 3. Staff is rude and unless you are a club member, make you feel like you are not welcome
location is definitely amazing
Stayed in December 2022
Reviewed: 21 November 2022
Matt
United Stateshousekeeping woke up guests at 9:30am
Stayed in November 2022
Reviewed: 4 July 2022
Barry
United StatesThe "suite" was hardly any bigger than the bed! My 14 year old and I were treated like second class citizens; maybe because we weren't wearing suits. However it's a nice historic building with beautiful woodwork throughout the first 2 floors.
Stayed in June 2022
Reviewed: 30 January 2022
Lisa
United StatesRooms could use some decor updating.
It was a great location for walking around downtown Indianapolis. Very comfortable beds.
Stayed in January 2022
Reviewed: 22 November 2021
Kaylee
United Statesour room was cold and had to complain and it didn’t have a mini fridge
the location and the valet parking
Stayed in November 2021
Reviewed: 21 November 2021
Anastasia
United StatesThe shower water did not get past luke warm, even after letting it run for several minutes. Also, there were no USB outlets in the room.
The staff were very friendly and the room was clean. The holiday decorations were very nice.
Stayed in November 2021
Reviewed: 15 November 2021
Matt
United StatesEverything was super nice and nostalgic but I had to sleep on the floor because we have 4 boys with us and super small double beds and they had no pull out beds or even a cot. They had zero spare blankets or pillows also.
Stayed in November 2021
Reviewed: 24 October 2021
Richard
United StatesBeautiful woodwork and elegant environment
No pool or fitness center. TV was small
Stayed in October 2021
Reviewed: 24 October 2021
Candace
United StatesParking can be difficult and expensive. The bathtub and trim around the room could be cleaner.
The hotel location is good, and it’s great if you want to walk the city. The library and lobby are really cool.
Stayed in October 2021
Reviewed: 23 October 2021
Tanner
United Statespresents as a super nice hotel where you have to wear “business” attire but the hotel itself was pretty unsanitary. stains on carpets, disgusting bathroom. wrong room from what I actually requested. a double bed room for me and my girlfriend worked out fine but just seemed a little off.
awesome spot, valets were really helpful and nice. right downtown can walk anywhere.
Stayed in October 2021
Reviewed: 12 July 2021
Gregory
United StatesLack of in room fridge, dining options, on-site fitness facility/pool, shuttle etc
Location and Staff
Stayed in July 2021
Reviewed: 2 June 2024
Engleking
United StatesNo air condition in our room. They did provide a portable AC unit but because it had no outside vent it made the room hotter. Woke up and room was 86 degrees. Way to hot to sleep comfortably
Location was great. Architecture was incredible.
Stayed in May 2024
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