5820 Katy Freeway, Houston, TX 77007, United States
#42 of 426 hotels in Houston
Guests' ChoiceBased on 328 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
8.5
Facilities
8.8
Staff
9.0
Value for money
8.6
Free WiFi
7.3
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End of dialog contentReviewed: 28 May 2024
Alina
United StatesNothing
Comfortable and clean
Stayed in May 2024
Reviewed: 14 May 2024
Irena
LithuaniaPerfect 10/10
Stayed in May 2024
Reviewed: 8 May 2024
Jason
United StatesGreat staff. Friendly and helpful.
Stayed in May 2024
Reviewed: 30 April 2024
Kathleen
United StatesNothing
Clean, comfortable bed, convenient location, secure premises
Stayed in April 2024
Reviewed: 29 April 2024
Ofilia
United StatesWater pressure was super low. Entrance to get to hotel was not very convenient.
Very clean hotel and loved that there was indoor pool.
Stayed in April 2024
Reviewed: 15 April 2024
Janice
United StatesReally nothing . Everything was pretty great.
Easy to access off highway.Easy check in and the room was great!
Stayed in April 2024
Reviewed: 15 April 2024
Lau
United StatesNothing. Everything is great!
Everything is great and very good breakfast
Stayed in April 2024
Reviewed: 13 April 2024
Rpg89
United StatesIt's right off the highway, but a little awkward to get to.
Heidie went above and beyond to take care of us. Great variety for breakfast.
Stayed in April 2024
Reviewed: 12 April 2024
Brenda
United StatesThe external noise from the highway was a bit of a distraction. This is no fault of Hampton, I will just choose a different location in Houston, a Hampton that is not as close to the highway.
The breakfast offering is always exceptional! When traveling for business this really makes a difference, especially when on a tight meeting schedule.
Stayed in April 2024
Reviewed: 1 April 2024
Lee
United Stateshousekeeping left damp towels one day, and random numbers of towels on other days. difficult to turn into parking lot due to valet parking drop-off area of neighboring restaurant.
super nice staff. good breakfast. right off i-10. huge rooms!
Stayed in March 2024
Reviewed: 17 March 2024
Tynechia
United StatesThe staff the rooms were clean and the breakfast server was amazing and the food was as well
Stayed in March 2024
Reviewed: 12 March 2024
Mark
United StatesThe room shows a bit of wear. The rubber molding is pulling away from the wall in some areas. The TV cable line had to be readjusted for better reception. The picture dropped out many times until I moved the cable around for better reception.
The room was comfortable. The breakfast was good two of the three days we stayed. The oatmeal was very watery one day.
Stayed in March 2024
Reviewed: 6 March 2024
Buckner
United StatesMy television was not connected to cable so I couldn’t watch special programs. They were not able to change the antenna so I did without. I would like a room adjustment.
Newer updating. Breakfast well supplied and good assortment of food and drinks. Clean. Good customer service.
Stayed in March 2024
Reviewed: 4 March 2024
Michael
United StatesThe only complaint I can think of was the lack of body wash for the shower. Other than that 10/10.
Basically everything about the hotel was wonderful. The staff there was amazing and very helpful. Breakfast was ideal and the cleanliness of the hotel was excellent.
Stayed in March 2024
Reviewed: 18 February 2024
Teresa
United StatesNothing
Good location and clean
Stayed in February 2024
Reviewed: 4 January 2024
Ibrahim
United StatesEntrance is bad
Clean room
Stayed in December 2023
Reviewed: 27 December 2023
Elizabeth
United StatesI appreciated the breakfast, but it wasn’t as good as at other Hampton Inns.
Clean, comfortable
Stayed in December 2023
Reviewed: 22 December 2023
Hiscock
United StatesThe hotel and staff were excellent.
Breakfast ok. Location is peculiar stuck behind a Dennys. Drive through their car park to get to hotel.
Stayed in December 2023
Reviewed: 17 December 2023
Alba
United StatesVery good location I’m recommend
Stayed in December 2023
Reviewed: 12 December 2023
Demetra
United StatesIf dinner was included like at the Drury inn
I loved the breakfast. Thank you for having turkey sausage.
Stayed in December 2023
Reviewed: 22 November 2023
Diego
ColombiaThe wifi because I was constantly requested for re authentication
Great breakfast and location. Also they have free hot water (for tea) and coffee all day
Stayed in November 2023
Reviewed: 14 November 2023
Juan
ArgentinaNothing
Great location and staff. Clean and professional
Stayed in November 2023
Reviewed: 6 November 2023
Broderick
United StatesThe road construction during the late night right outside our room/building was loud and disruptive all night to good sleep. Once the construction is completed, will likely stay at this hotel again. Otherwise, no.
Cleanliness and breakfast.
Stayed in November 2023
Reviewed: 24 October 2023
Yolanda
United StatesThey don't take cash
Location was perfect hotel room was awesome very clean and relaxing
Stayed in October 2023
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