1816 Hillandale Road, Durham, NC 27705, United States
#39 of 73 hotels in Durham
Guests' ChoiceBased on 568 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.5
Facilities
8.1
Staff
8.7
Value for money
8.1
Free WiFi
9.3
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End of dialog contentReviewed: 29 May 2024
Jocelyn
CanadaReaching the highway the next morning was a bit odd due to the road forcing you to go away from the highway when you get out of the parking lot.
Classic business type hotel. Clean and comfy, albeit maybe a little expensive. Breakfast has waffles/eggs/sausage/fruits/yogurt.
Stayed in May 2024
Reviewed: 28 May 2024
Sherry
United StatesClean and friendly
Stayed in May 2024
Reviewed: 17 May 2024
Minh
United StatesHall way on 2nd floor some time smell like .
Breakfast very good
Stayed in May 2024
Reviewed: 17 May 2024
Charles
United StatesBed could have been a little more comfy or a couch In the room as for 3 people it was just cramped. And the coffee machine in the bathroom was a nope!!! Not having access to pool or hot tub was a downer also for price paid.
Clean and nice staff and good breakfast.
Stayed in May 2024
Reviewed: 30 April 2024
Lesley
United StatesHallway was dark and old looking.
Stayed in April 2024
Reviewed: 25 April 2024
Susan
United StatesHad to change rooms for my Mom as there was construction in the hotel and a ceiling tile in her bathroom had let loose leaving debris in the bathtub. Then, there was some lady in the hallway after midnight who was loud, first with her child & later by herself speaking on a phone. Woke me up 3 times through the evening hours!
Convenient location. Bed was comfortable. It was clean for the most part. Very nice array of breakfast items in the morning.
Stayed in April 2024
Reviewed: 25 April 2024
David
United StatesLocation, cleanliness
Stayed in April 2024
Reviewed: 25 April 2024
Wesley
United StatesPrice. I had room for 2 days at $240 a night.. The night before I checked in, they called me to say they were fully booked and I had to pay for the 1st night in advance. They took $240 off my card. I check in next day and they took $480 to pay for. I asked abt the earlier payment and they said that's what headquarters had they do. No where on the site that this is the normal. I got the $240 back 5 days later. It could had be a problem if I was depending on that money for my stay.
Location
Stayed in April 2024
Reviewed: 16 April 2024
Peter
United KingdomShort staffed, had to wait 20 minutes just to check out. Ended up just leaving key on the side of counter in an open clear box. Breakfast very basic. No butter available.
Short staffed, had to wait 20 minutes just to check out. Ended up just leaving key on the side of counter in an open clear box.
Stayed in April 2024
Reviewed: 15 April 2024
Eve
United StatesIt was clean, well-lit, well-kept, and a good breakfast. A very good value for its price.
Stayed in April 2024
Reviewed: 3 April 2024
Cherri
United StatesSometimes we smell that Pot smell, which I know you all can't control but sometimes it is very strong.
i have been staying there since my daughter is at Duke University and i have always been very pleased with my stay there. only disappointed when i went to book my stay there in May for my daughters graduation and your rates were so high you pushed me to stay at another Hotel which I paid half the rate. I asked when i checked out this last time and the rates were still so high. If I could get the same rate as what hotels around you are charging I would have re booked with you again for May.
Stayed in March 2024
Reviewed: 2 April 2024
Jamie
United StatesThe beds were comfortable. The breakfast was good and the staff was great. The bathroom seemed to have not been cleaned completely. Like maybe they started and got side tracked. It wasn't horrible.
Stayed in March 2024
Reviewed: 23 February 2024
James
United StatesParking
Close to Duke
Stayed in February 2024
Reviewed: 6 February 2024
Christine
United StatesNothing
Room was very comfortable and clean. Breakfast was very good. Staff was very pleasant and helpful.
Stayed in February 2024
Reviewed: 4 February 2024
Janice
United StatesMinimal parking for disabled We were not informed that construction was occurring on the entire floor directly above us that was very loud at 8 am! There was a sign at checkin but it was too late to change reservations.
Location Cleanliness
Stayed in February 2024
Reviewed: 9 January 2024
Brown
United StatesElevators I really needed cleaning I know they have some remodeling going on but yet the inside glass and let me just say the elevator was nasty and behind my refrigerator could have been cleaned a little more and possibly around the toilet and sink didn't seem to be white or clean is good it was several hairs that were not mine!
I like having coffee when I wanted a cup the breakfast was hey it was impressive the eggs omelette with cheese was much more than I expected and the lady housekeeper did very well keeping everything stocked and keeping it very clean in the eating area
Stayed in January 2024
Reviewed: 7 January 2024
Keyboo
United StatesThey need better breakfast
I didn't like how they breakfast went
Stayed in January 2024
Reviewed: 3 December 2023
Terrie
United StatesThe small shower.
The room was clean and the bed comfortable.
Stayed in November 2023
Reviewed: 28 November 2023
Alvernon
United Statestv remote was not working properly!
Quite!!!
Stayed in November 2023
Reviewed: 11 November 2023
Davis
United StatesN/A
Clean and friendly staff
Stayed in August 2023
Reviewed: 11 November 2023
Carol
United StatesBetter insulation! We didn't enjoy hearing ALL the extracurricular activities of our next-door neighbor, including bathroom activities. It was like they were in our room. Kinda creepy.
The beds and room were clean and relatively comfortable, as well as the room temperature. The towels were okay, not great. Overall, a good value
Stayed in October 2023
Reviewed: 6 November 2023
Darlene
United StatesClean & convenience
Stayed in November 2023
Reviewed: 6 November 2023
Michael
United StatesRoom was clean, spacious for the type of hotel. Bed was very comfortable, and sheets were good quality. Located close to Duke, so short drives each day. Parking was sufficient and convenient.
Stayed in November 2023
Reviewed: 27 October 2023
Bob
United StatesConstruction/remodeling made for a VERY noisy afternoon, but when else can you do this? So we understood. We just cringed while all the pounding went on. (Luckily, no migraine that day -- I've had them since I was three years old and they can be brutal.)
Stayed in October 2023
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