It was a little cold in the room, but I have issues with body temperature regulation. So not really a problem with the hotel. You guys gave us extra blankets so all was good. Thank you!

I took my two kids (15, 17) on vacation here to Boston, and we all enjoyed the room and breakfast. It was also so convenient to get from and back to the airport. Will definitely recommend and use again if we are back in the area.

Stayed in May 2024

I realize our stay was over Memorial Day weekend, and the price was comparable to other hotels in the area, but the price of $336 was at least $100 too high. The facilities were the same as any other day. Price gouging.

Shuttle was prompt, curteous and helpful with our luggage. Left for the airport at 03:30 so did not have breakfast. Coffee in the lobby was much appreciated. Having the restaurant attached was the reason we chose this hotel, and it was excellent.

Stayed in May 2024

Am my opinion and employees should be on the phone only for lunch on break time that’s it thank you

Well, the problem is the front desk instead of helping you they make the conversation as fast as they can so they can get on their phone. That’s the biggest problem I had overall, the place was very nice but the front desk I will give it to thumbs down.

Stayed in May 2024

Extended parking and airport shuttle were the main reason for choosing this hotel.

Stayed in May 2024

No hot tub at the pool

Good clean hotel and great overall experience. Shuttle service to the airport and train too go to Boston was excellent. Ready movement into Boston with the train. Highly recommend this hotel

Stayed in April 2024

Location is a bit hard to get to when using public transport.

Breakfast was amazing. Large selection of items and fresh waffles. Rooms were spacious. The airport shuttle is also a great service.

Stayed in April 2024

Could there be a courtesy phone at the Boston airport for the shuttle or some way to notify via the website?

Perfect stay after a late flight into Boston It was comfortable and clean Great breakfast included! Shuttle service was a definite plus

Stayed in May 2024

Can't think of a thing. Well done.

This hotel has the BEST managed breakfast station we have ever encountered. Clean, efficient, well serviced and great offerings. Very comfortable. Check-in staff helpful and knowledgeable. Very spacious, comfortable room, especially bedding. Immaculately clean.

Stayed in May 2024

Price

Everything

Stayed in April 2024

the rain in Boston that day hahha

The value is there, specially if youre trveling for bussiness.

Stayed in April 2024

Convenient with a great shuttle service , very helpful shuttle drivers

Stayed in April 2024

Some kind of water pump charging noisily and periodically @ night - stopped during the day

Great shuttle drivers, helpful staff - helped me in business center

Stayed in April 2024

They put an ensurance amount on hold / lock on my card and didn't release the lock upon request after I left. Also, the staff wasn't that willing to communicate and solve my problem; the manager seemed to understand and trying, but in fact didn't do anything, was just faking.

Shuttle

Stayed in March 2024

Manager handled rowdy unsupervised teens.

Stayed in April 2024

N/a

Staff was wonderful, very accommodating. Room was spotless and bed was comfy.

Stayed in April 2024

The heat/air was very noisy.

The staff was very welcoming. The breakfast was good. Appreciated the free shuttle service to the airport.

Stayed in April 2024

The extended parking ,airport shuttle and breakfast

Stayed in April 2024

Payed parking. It used to be free:(

Hard working employees. Breakfast ladies and breakfast were awesome

Stayed in March 2024

Nothing, everything was great, I will stay again every time I'm in Boston.

Friendly professional staff who went above and beyond to help me retrieve my delayed luggage from the airport. It was delivered to front desk and I was notified it had arrived, very pleased with their assistance. Great place to stay, highly recommended.

Stayed in April 2024

Suttle to airport

Stayed in March 2024

24hour hot water/coffee station and airport shuttle service

Stayed in March 2024

Quite outdated. Reception staff was not so friendly.

Affordable. Location being close to Logan Airport. Parking.

Stayed in January 2024

The area where the hotel is located is industrial and not terribly aesthetic. The morning of our checkout, the hotel lost power when we were at breakfast, so we had to use the stairs to go up to our fifth-floor room and then bring our luggage back down five flights of stairs. However, due to the power outage, they ran the shuttle service off schedule so we could go to the airport early.

The facilities were clean and pleasant, and the staff was extremely helpful and friendly. There was convenient parking on the premises. The shuttle service, with runs to the airport every 30 minutes, was exceptional; we used the shuttle service several times. To avoid downtown Boston parking, we shuttled to the airport and then took the subway service downtown. The hot breakfast was great and there was a pool for the kids.

Stayed in March 2024

There was a problem with the shower, I reported it to the front desk. They need USB ports in the rooms.

Breakfast, airport shuttle, staff

Stayed in March 2024