5905 Merchants Street, Florence, 41042, United States
#10 of 31 hotels in Florence
Guests' ChoiceBased on 393 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
9.1
Facilities
8.7
Staff
8.8
Value for money
8.4
Free WiFi
8.3
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End of dialog contentReviewed: 24 May 2024
Sharon
United StatesLocation, breakfast, room - all nice.
Stayed in May 2024
Reviewed: 22 May 2024
Larry
United StatesThe breakfast was not very good. The eggs were somewhat runny & cold. The sausage & hash browns were also cold. The waffle maker & toaster worked great.
The room was spacious & clean. The bathroom & shower were great. We had a difficult time understanding the front desk clerk.
Stayed in May 2024
Reviewed: 19 May 2024
Barbara
United StatesClose to CVG airport and easy to find, clean & comfy rooms, nice breakfast offerings, nice lounge area for us to visit with our friends and play cards.
Stayed in April 2024
Reviewed: 23 April 2024
Barbara
United StatesMy only complaint would be that the breakfast was exactly the same every day; it was adequate but it would be nice to have a little variety. Maybe add some biscuits and gravy, hard boiled eggs, bacon instead of sausage links.
Nice big rooms, comfy beds, very clean facilities.
Stayed in April 2024
Reviewed: 15 April 2024
Squarehead
United Statesroom view, somebody's got to get stuck behind carport my turn
ok breakfast, same at all, nice room, location
Stayed in April 2024
Reviewed: 3 April 2024
Jeffery
United StatesExcellent experience, thank you
Stayed in April 2024
Reviewed: 9 March 2024
Timothy
United StatesNothing
Perfect
Stayed in March 2024
Reviewed: 27 February 2024
Douglas
United StatesNo problems at all 👍🏼
Perfectly clean! I get nervous about bugs and dirt at hotels when booking online. I had a couple bad experiences when not seeing the hotel in person first. This hotel was great! Just as clean as advertised and the room was spacious and comfortable!
Stayed in February 2024
Reviewed: 26 February 2024
Justin
United StatesCollection 21 was an excellent car museum nearby
Stayed in February 2024
Reviewed: 19 February 2024
Darin
United StatesWe like it
Breakfast was decent, cleaness was good, swimming pool area was full of kids running wild. We will stay here again if price stays down
Stayed in February 2024
Reviewed: 23 January 2024
Malachi
United StatesThe Wi-Fi kept going in and out and the elevators were acting funny they would work and then didn't work.
Everything I tried the breakfast and it was great. Everything was warm and cozy.
Stayed in January 2024
Reviewed: 12 January 2024
Ernest
United StatesThe couch needed a little updating.
It was a very nice location and good area. The staff were very friendly and very accommodating . The check in and check out were easy. And the room was very clean. The bed was comfortable too. We will defiently stay here again when in the area.
Stayed in December 2023
Reviewed: 4 January 2024
Paulette
United StatesAs soon as we walked in the door, we knew we would be satisfied staying here. The cleanliness, the checkin staff and the general feeling of comfort were evident immediately. The room was lovely and especially clean. We were close to restaurants also.
Stayed in December 2023
Reviewed: 2 January 2024
Terri
United StatesThe mattress was a little too hard for me and husband.
Very very clean. I am a retired housekeeper, so I really appreciate having a clean room. And breakfast was awesome!
Stayed in January 2024
Reviewed: 2 January 2024
Mary
United StatesThe only suggestion I have is to add a little variety to the breakfast, for people who stay several night. Add a different fruit, or a different pastry, or change the bacon to sausage, etc.
This hotel is very accommodating to travelers with mobility issues. The room I requested was well equipped for safety. The location is convenient to the airport, the mall, and not far from Cincinnati. The staff is friendly and helpful.
Stayed in November 2023
Reviewed: 2 January 2024
Justice
United StatesThe elevator didn't work for a few hours.
Very clean and comfortable. Nice staff.
Stayed in January 2024
Reviewed: 18 December 2023
Day
United StatesWould like a different option for breakfast each day
It was a great place to stay, will definitely stay again.
Stayed in December 2023
Reviewed: 17 December 2023
Sechrist
United StatesNothing I didn't like.
I really wasn't expecting much but this exceeded my expectation. The room was very spacious for the 4 of us in my family. Plenty of room to separate.
Stayed in December 2023
Reviewed: 17 October 2023
Hilk
CanadaIndoor pool could be a little warmer but it was nice. Carpet a little worn but adequate. Overall a good stay ty.
Stayed in October 2023
Reviewed: 28 September 2023
Joan
United StatesNeed variety in hot choices for breakfast; same thing every day gets old
Clean facility; staff helpful
Stayed in September 2023
Reviewed: 18 September 2023
Bonnie
United StatesThe bathroom needs a vent fan. Breakfast wasn’t anything great.
Good location. Clean Comfortable
Stayed in September 2023
Reviewed: 4 September 2023
Melissa
United Statesn/a
the hotel was clean and the staff was great. Location was great, many stores/food near by
Stayed in August 2023
Reviewed: 27 August 2023
James
United StatesClean, comfortable, easy access to restaurants.
Stayed in August 2023
Reviewed: 26 August 2023
Phyllis
United StatesThe breakfast bar didn’t carry many items families like. Very disappointed.
It was convenient to everything.
Stayed in August 2023
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