3150 North Ponce de Leon, St. Augustine, 32084, United States
#5 of 61 hotels in St. Augustine
Guests' ChoiceBased on 270 hotel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
8.8
Facilities
9.3
Staff
9.2
Value for money
8.8
Free WiFi
9.1
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End of dialog contentReviewed: 28 May 2024
Daria
United States-
New hotel! Very clean and beautiful rooms.
Stayed in May 2024
Reviewed: 28 May 2024
James
United StatesThe beds are terrible
I enjoyed the staff
Stayed in May 2024
Reviewed: 28 May 2024
Sandra
ColombiaN/a
Excellent! Super recommended!!! The hotel was great, the service, cleanly, the breakfast, everything was perfect. Close to the historic area, highly recommended!! Thank you!
Stayed in May 2024
Reviewed: 26 May 2024
Fred
United StatesNothing
Nothing special but met expectations. I have needs for a handicapped room and those facilities were very good.
Stayed in May 2024
Reviewed: 20 May 2024
William
United Statesnot that close to the old town historic area, they charge $50 plus tax for the 5 days for parking even though there was only about 10 cars at most and massive amounts of parking spaces, plus free street parking on San Marcos. they never mention parking fee when I checked in, the day prior to check out is when they charged my credit card, very deceiving. Female Manager refuse to give me any courtesy on the parking.
breakfast
Stayed in May 2024
Reviewed: 19 May 2024
Dixon
VenezuelaVery clean a new
Stayed in May 2024
Reviewed: 14 May 2024
Mimi
United StatesNot able to stay longer.
Very nice and spotless hotel. Staff were friendly and helpful when checking in and giving good directions to the historic area. Room was excellent and clean. Breakfast was good and we were greeted when entering and thanked for staying there. Check out was easy and staff once again was pleasant and friendly. We were thanked for staying and wished safe travels.
Stayed in May 2024
Reviewed: 13 May 2024
Katherine
United StatesWe liked everything.
It exceeded my expectations. It was very comfortable and the rooms were beautiful.
Stayed in May 2024
Reviewed: 9 May 2024
Milagros
United StatesNo towels in the pool No shade area for the pool The pool water was super cold
It’s a new property and everything was upgraded and it looks great
Stayed in May 2024
Reviewed: 30 April 2024
Paulo
BrazilBreakfast with few options. They charge the credit card I use for reservation (for guarantee) and when I presented the credit card I wanted to use for payment at check in they did not cancel the first day rate they had charged my other credit card.
Clean, comfortable
Stayed in April 2024
Reviewed: 23 April 2024
Warriner
United StatesNothing I disliked
Close to downtown and grocery and cute little coffee shops
Stayed in April 2024
Reviewed: 13 April 2024
Caroline
United StatesVery clean and great location!!
Stayed in April 2024
Reviewed: 13 April 2024
Susan
United StatesThere was no decaffeinated coffee
The breakfast was the normal hotel breakfast.. waffles, eggs etc
Stayed in April 2024
Reviewed: 6 April 2024
Susan
United StatesThere is nothing I can think of that I didn't like.
Breakfast every morning was delicious, and plentiful. I didn't get in the pool, but my granddaughter did, and said it was quite cold. The staff, especially Donte, was very friendly and helpful. We took the free shuttle to the hop on/off trolley every morning, keeping our actual driving to a minimum while there. The attractions were very interesting and fun, even holding a 13 yr old's attention.
Stayed in April 2024
Reviewed: 3 April 2024
Jimmie
United StatesUnderstand but thought card necessity for elevator usage during all hours was a bit annoying. Security at later hours would be preferable.
Good central location for activities.
Stayed in March 2024
Reviewed: 3 April 2024
Kaye
United StatesBeds were really hard, softer ones would be nice.
Breakfast was not great. Eggs tasted like powdered eggs Donte & Andre were awesome & so helpful.
Stayed in April 2024
Reviewed: 31 March 2024
Charlotte
United StatesNot charming like most of the American hotels
Very good for money . Exactly what we were looking for for the budget we had : very clean, comfortable beds, super nice staff, 5 min driving from city center, breakfast is correct.
Stayed in March 2024
Reviewed: 30 March 2024
James
United StatesWonderful front desk service, extremely helpful and kind. The rooms were very nice, quiet, comfortable, and clean. Breakfast was great too. This was one of the best stays we have had anywhere.
Stayed in March 2024
Reviewed: 30 March 2024
Paula
United StatesNothing
Clean facilities and great customer service
Stayed in March 2024
Reviewed: 18 March 2024
Tory
United StatesVery adequate
Stayed in March 2024
Reviewed: 18 March 2024
Jacqueline
United StatesBreakfast was subpar- rubbery sausage, runny eggs and weak coffee. Also, low shower water pressure.
Very new, clean hotel and pleasant and helpful staff. Location was great near local sites.
Stayed in March 2024
Reviewed: 18 March 2024
Kirsten
United StatesThe breakfast had a lot of choices from cereal to waffles, eggs, and sausage.
Stayed in March 2024
Reviewed: 17 March 2024
Laura
United StatesThe water pressure in the shower wasn’t the greatest.
Our room was very spacious, clean & modern
Stayed in March 2024
Reviewed: 12 March 2024
Renata
United StatesAC is loud. It was off most of the time. In summer - it would be an issue.
Everything was ok.
Stayed in March 2024
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