52939 U.S. 933 North, South Bend, IN 46637, United States
#36 of 47 hotels in South Bend
Guests' ChoiceBased on 887 hotel reviews
6.9Cleanliness
7.2
Comfort
7.4
Location
8.3
Facilities
7.0
Staff
8.3
Value for money
7.3
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 31 May 2024
Davis
Abkhazia, GeorgiaCleanliness
Pool
Stayed in March 2024
Reviewed: 28 May 2024
Duane
United StatesBreakfast lacked in selections.
Having a whirlpool tub in the room was unexpected but appreciated. Hotel was quiet and location (just off I-90) was a bonus.
Stayed in May 2024
Reviewed: 28 May 2024
Lori
United StatesOur toilet wouldn’t flush The bathroom downstairs by pool had 1 stall where toilet seat in ground… another stall had not been flushed/clogged
Location
Stayed in May 2024
Reviewed: 28 May 2024
Sandy
United StatesI didn't like the leak in the the bathtub. We also only had hot water. The toilet was also broken to where the water kept filling up the tank over and over. It was a big inconvenience that the charging area was broken wouldn't charge. BEDS are definitely not comfortable nor is the sofa bed.
Staff was amazing. Easy check in and easy check out. Loved that it had an indoor pool. We enjoyed the location. Complimentary breakfast was good as well. (Too bad a woman kept taking everything to her room) The location of the hotel is great alot of fast food places around. Walmart is only 15 mins away.
Stayed in May 2024
Reviewed: 21 May 2024
Kathleen
United StatesNo shelf for product in the shower, had to use floor for soap. Very dark, difficult to apply makeup. Facility needs to paint hallways! Looks shabby.
Our room was quiet - 4th floor Pool area was nice for visiting grandkids. Breakfast was great except for precooked eggs.
Stayed in May 2024
Reviewed: 12 May 2024
Precious-gold
United StatesThe hotel needs a few touches, and better breakfast selection
I liked that it was clean
Stayed in May 2024
Reviewed: 11 May 2024
Steidle
United StatesBed was very uncomfortable, lumpy. Was difficult to get a sound sleep.
Close to work, restaurants, etc.
Stayed in May 2024
Reviewed: 10 May 2024
Quiñónez
GuatemalaShower
Stayed in May 2024
Reviewed: 1 May 2024
Verna
United StatesMaintenance and cleaning were not great. Bathroom door stuck on floor while closing. The carpet by elevators was filthy. Under the soap holder in the tub looked like it had never been cleaned- gooey orange mildew buildup was there. The hot tub was broken- just as well. The pool was cloudy and dirty.
The staff were very nice and helpful, especially Ramand, when I called before arrival.
Stayed in April 2024
Reviewed: 29 April 2024
Anne
United StatesThe first room smelled a little musty and the shower did not drain. We did open the window and it solved the smell, but the screen was ripped and bent.
The location was fine and when we had a problem with our shower in the morning , it was rectified immediately. The price was half what a few other hotels in the area cost.
Stayed in April 2024
Reviewed: 20 April 2024
Yves
CanadaNo waffles and nothing so good about it
Average breakfast and the waffle machine wasn’t working
Stayed in March 2024
Reviewed: 14 April 2024
Larry&leeann
United StatesThe 1st floor smells like mildew & our key cards didn’t work well it took like 3 mins and 30 tries to get in the door to the room.
The beds we so comfortable, the room was a good size.
Stayed in April 2024
Reviewed: 1 April 2024
Metcalf
United StatesThe pool area was a mess with people running and jumping into the pool water was all around seating areas no supervision
Breakfast was great! Loved the room size had🐰 seating for guests!
Stayed in March 2024
Reviewed: 1 April 2024
Laketa
United StatesHad to change rooms because shower head was spraying everywhere
Comfort
Stayed in March 2024
Reviewed: 5 March 2024
Warmuskerken
United StatesEveryone was very friendly and helpful
Stayed in February 2024
Reviewed: 4 March 2024
Mexmami2kp
United StatesBreakfast was just the typical waffle, egg, sausage, toast yogurt breakfast. Several Birthday parties going on so it was a little loud, but we will still be returning.
The gentleman at front desk for check in was superior in helping me with my stay... The Superior King Suit was very spacious and very nice for our get away trip.
Stayed in March 2024
Reviewed: 26 February 2024
Teodoro
United Statesmore employees. management was not there when we got there. susan was checking us in and having a really hard time with the key cards. she callled manager and he was not any help to her on the phone
breakfast was mediocre. coffee horrible. i saw an employee restocking items with bare hands.
Stayed in February 2024
Reviewed: 26 February 2024
Alyssa
United StatesHallways were dirty with trash . Kids running every where . Hair in shower and bathroom floor
Nice rooms
Stayed in February 2024
Reviewed: 19 February 2024
Mary
United StatesStaff was very friendly. Bed was comfortable.
Stayed in February 2024
Reviewed: 19 February 2024
Zachary
United Statesno fresh linen and trash was not removed while we were out. pulled it on our own before we left
availability and affordable friendly staff and very quiet and cozy rooms
Stayed in February 2024
Reviewed: 29 January 2024
Steven
United StatesNo housekeeping due to low occupancy, that’s okay except they could have asked if we needed fresh towels or anything else, I don’t think it should be up to the guest to have to ask for what should be normally done.
The breakfast was good, there were many places to eat close by, also a Walgreens nearby
Stayed in January 2024
Reviewed: 22 December 2023
Peter
United StatesIt was clean but a little tired.
Close to the tollway and easy to find.
Stayed in December 2023
Reviewed: 11 December 2023
Mary
United StatesUncomfortable bed
Easy check in
Stayed in December 2023
Reviewed: 7 December 2023
Joseph
United StatesThe staff and the eggs at breakfast was horrible. The front desk staff didn't communicate with the house keeping staff that I wanted my two rooms cleaned and linens changed while my family and I was out for the day. Came back no clean rooms and no clean linens. So we had to do it ourselves.
Stayed in December 2023
Colchester, South Africa
Kalbe, Germany
San Roque de Ríomiera, Spain
Kaikoura, New Zealand
Da Nang, Vietnam
Santiago, Chile
St Ives, UK
Sugarloaf, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content