100 South Grand Ave., Downtown Los Angeles, Los Angeles, CA 90012, United States
#26 of 388 hotels in Los Angeles
Guests' ChoiceBased on 113 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
8.8
Facilities
9.4
Staff
9.2
Value for money
8.5
Free WiFi
10.0
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End of dialog contentReviewed: 19 May 2024
Stacy
United StatesIt was beautiful. The staff were great and we had a wonderful stay.
Stayed in April 2024
Reviewed: 30 April 2024
Keisha
United StatesI love everything
Nice clean property in a great location. You can walk to Grand Central Marketplace. And it’s not to far from all the tourist locations. Clean rooms, and great staff.
Stayed in April 2024
Reviewed: 9 April 2024
Dmitry
United KingdomLocation, but that was known in advance. Not much to do in this area, only to get in the car and drive away.
The hotel is very stylish and modern, with newly decorated rooms. We really enjoyed our breakfasts and staff was very friendly throughout the hotel. Great place to stay if you have a car and spending time elsewhere in LA.
Stayed in April 2024
Reviewed: 22 March 2024
Liu
United StatesThe facilities are really new and the service is really good
Stayed in March 2024
Reviewed: 16 March 2024
April
United StatesLoved everything!
The aesthetics and smell
Stayed in March 2024
Reviewed: 17 February 2024
Alba
ItalySpacious, confortable rooms with a great service. Cleaning super.
Stayed in February 2024
Reviewed: 10 February 2024
David
South AfricaNothing
Everything is just perfect and luxurious. Staff is very welcoming and polite. Everyone pays attention to detail. Top tier.
Stayed in February 2024
Reviewed: 6 January 2024
Julia
United StatesElevators were a bit confusing.
Beautiful property with a gorgeous style. Comfortable and very stylish.
Stayed in January 2024
Reviewed: 11 December 2023
Theodore
United StatesRoom was large and comfortable. Staff were friendly and helpful and breakfast also was good.
Stayed in December 2023
Reviewed: 11 December 2023
Wesley
United StatesExcellent location, superb services, helpful staff, whatt else do you need? Will definitely come again. Thank you.
Stayed in November 2023
Reviewed: 10 December 2023
Roger
United StatesVery modern, amazing position and astonishing architecture
Stayed in December 2023
Reviewed: 4 December 2023
Alvin
United StatesVery clean and nice property. The staff here is amazing. They are very professional and accommodating. We are always greeted with a smile and they take every opportunity to extend a helping hand.
Stayed in November 2023
Reviewed: 26 November 2023
Cynthia
CanadaBreakfast room can get busy and you might have to wait. Food was good but pricey.
Great location in downtown LA, comfortable room. We really enjoyed dinks at the bar and the terrace with a view of the Broad museum. 5 stars
Stayed in November 2023
Reviewed: 14 November 2023
Ashley
United StatesOnly complaint- the hot water doesn't get super hot. Even after you push the safety button it still wasn't super hot.
I enjoyed the friendly staff and how attentive they were! Extremely fast room service etc. Mr.Terry/ front desk receptionist from Little Rock- was Extremely friendly!!😉😉
Stayed in November 2023
Reviewed: 30 October 2023
Adi
RomaniaWe would have appreciated a jacuzzi and more variety of activities at the spa.
We liked the interior design of the hotel (both of the common areas like the reception, restaurants, terrace, and bar, but also of the room), the attention to detail and friendliness of staff, the food (both breakfast and dinner), the heating outdoor pool, the turndown service.
Stayed in October 2023
Reviewed: 29 October 2023
Kaoru
JapanLocation
Breakfast is very good!
Stayed in October 2023
Reviewed: 10 October 2023
Kamogelo
South AfricaService needs a little bit more work but it wasn’t super horrible just the turnaround for requests could be better.
Very modern, comfortable with well appointed rooms. Great amenities and facilities. The location is amazing.
Stayed in October 2023
Reviewed: 10 October 2023
Jorge
United KingdomParking is far too Expensive and Breakfast Options could be more optimized for the European Visitors
The Modern Facilities and Décor as well as the Outside Spots!
Stayed in October 2023
Reviewed: 8 October 2023
Zaari
MoroccoDowntown LA is not such a great location for a visit.
Have been in the us for 3 weeks. This was by far the best hotel. Clean, new, perfect service, calm room.
Stayed in October 2023
Reviewed: 7 October 2023
Kenny
Costa RicaThe people at the bar don't seem to want to serve me,I've been waiting for a long time
The location is very good,Breakfast is also delicious
Stayed in October 2023
Reviewed: 2 October 2023
Lenny
United StatesI booked a room with a soaking tub and shower but only got a walk-in shower with no tub.
The best meal I have ever had was dinner at The Conrads San Laurel restaurant. Absolutely FANTISTIC!
Stayed in September 2023
Reviewed: 2 October 2023
Lenny
United StatesI booked a room with a shower AND a bathtub but only got a walk-in shower. I really could have used a good soak.
Breakfast at San Laurel was very good and with excellent service.
Stayed in September 2023
Reviewed: 28 August 2023
Jose
United KingdomI'd suggest to improve the indications to hotel and carpark (from the street to the lobby).
Very central location. Breakfast a bit overpriced although it is central LA and a 5 Star hotel and service making it acceptable.
Stayed in August 2023
Reviewed: 5 August 2023
Satish
United Statesthere were no specific hand washes. When we went for breakfast as we had the kid, waiting outside if someone would come, as we had a kid who was hungry, we went inside thought we can order but we were told to get up and wait outside, and then had to go inside Why don't they have people on rotation, if someone goes inside to take guests for table, someone should be outside to take orders. unpleasant experience it was.
The location was perfect, the view from the room was very satisfying and the bathroom ambience was awesome, felt peaceful.
Stayed in July 2023
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