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Reviews of Cork Factory Hotel 3 stars

480 New Holland Avenue, Lancaster, PA 17602, United States

#18 of 35 hotels in Lancaster

Guests' Choice

Review score

Based on 339 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.6

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    8.2

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 25 April 2024

    7.0
    It was comfortable and the building was lovely. Nice, helpful staff, I would stay again and plan to go to the restaurant
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    The halls were noisy both nights, it seemed there might be a large party staying. We might have been better off on the upper floor, but our first room was not clean and we were moved to a room downstairs.

    The esthetic of the property was the first thing I liked. The beds were surprisingly comfortable and we slept well.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Very nice hotel in Lancaster PA.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel was very clean and the staff was very friendly. The room was spacious with an industry feel. Exposed pipes and exposed brick walls. All in all a very nice stay.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Hotel with and old world feel.
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night

    The bathroom could have been a bit brighter or lighting less yellow. I was hoping to get an exposed brick wall like the picks but did not. No big deal just wanted to see it.

    Staff was super friendly and helpful. The bed was very comfortable. Parking was abundant.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    8.0
    Excellent wedding facilities but would have liked a breakfast option
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    No tea/coffee facilities in the room - coffee only available in the lobby until 10am. No breakfast available & nothing around within 10 mins walk for breakfast (we didn’t have a car)

    Room space & comfort of the beds

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Interesting, comfortable, and convenient accommodations for our two-day visit.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Missed having the restaurant facility open at the beginning of the week. But the town has lots of interesting eating establishments. So, no biggie.

    Smart accommodations utilizing a renovated warehouse building.

    Stayed in March 2024

  • Reviewed: 16 February 2024

    9.0
    Lovely
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Coffee in room

    Architecture

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Parking was a little tight

    Charm and warmth of the old building

    Stayed in February 2024

  • Reviewed: 12 February 2024

    8.0
    Did what we needed. Tks
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights

    Needed to have machine in hallway actually have stuff in it.

    Service at restaurant is superb. Place need to be open for Sunday or connection to pubs need more obvious.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    No bathtub

    Stayed in February 2024

  • Reviewed: 27 November 2023

    8.0
    Very good! Would do it again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The noisy heating unit was what we disliked the most. It tripping on and off at night was terrible. We didn't get a good rest.

    The size of the room was very good. Bed was comfortable. Shower was great!

    Stayed in October 2023

  • Reviewed: 12 November 2023

    9.0
    Awesome
    • Business trip
    • Solo traveller
    • Executive Suite
    • Stayed 1 night
    • Submitted via mobile

    Very unique lodging, not your everyday run of the mill hotel, very cool place.

    Stayed in November 2023

  • Reviewed: 12 November 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel itself was beautiful and very historic. The only thing that I did not like is that we could not get breakfast food on site. Also, the bar closed rather early for weekend nights. However, the place was clean and very comfortable and will definitely stay there again.

    Stayed in October 2023

  • Reviewed: 7 October 2023

    8.0
    Still, after all of my items I disliked, I would stay again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Tv was too small for the size of the room. Also, unavoidably, the floor boards on the room above us was so creaky and SO loud The restaurant had nice ambiance, but the service for out meal was very long.

    The building was unique and pretty cool vintage building

    Stayed in October 2023

  • Reviewed: 1 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    No coffee makers in the rooms and since the area does not boast many breakfast or lunch options it might be beneficial for the hotel to offer a continental breakfast option in the future.

    The beds were comfortable. The staff was helpful. Loved the industrial feel of the building.

    Stayed in September 2023

  • Reviewed: 23 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Charming hotel, lovely room, kind and welcoming staff

    Stayed in September 2023

  • Reviewed: 3 September 2023

    9.0
    It was a wonderful experience.
    • Leisure trip
    • People with friends
    • Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Finding the entrance was a little tricky!

    Large room, interesting decor, clean, friendly staff

    Stayed in September 2023

  • Reviewed: 9 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Room looked a bit tired, underwhelming compared to the common areas of the hotel.

    Nice location, stunning setting.

    Stayed in August 2023

  • Reviewed: 29 July 2023

    9.0
    Great hotel, but will book direct next time.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    We did not get a discount from their regular price, in spite of our using Booking.com. We would have gotten a better room if we had booked directly with them. It was my impression they save the best rooms for direct bookers. Our room had a locked closet that made it impossible for a night stand to fit beside one side of the bed. And it was dark since there was no bedside lamp on one side. Noise carried easily through this locked closet from somewhere?

    We love the architecture. The hotel had character. Great staff and nearby restaurant.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    7.0
    Very pleasant
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The restaurant is there down fall. They can't cook a steak to save there lives. Even after sending it back. We gave up paid and left.

    Very clean, staff was very friendly. Great location. Very convenient to shopping.

    Stayed in July 2023

  • Reviewed: 24 July 2023

    8.0
    Nice place, great location....cant say anyhing about maid service...there wasnt any.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights

    We didnt get room service and had no new towels for our stay and bed was not made or trash picked up. They were in the hallway, but never service our room.

    The staff at the bar and restaurant were outstanding

    Stayed in July 2023

  • Reviewed: 22 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Nice huge room.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    All met expectations. Wedding going on, so a bit noisy but nothing out of the ordinary

    Stayed in June 2023

  • Reviewed: 16 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night

    The bed was very comfortable.

    Stayed in June 2023

  • Reviewed: 15 June 2023

    7.0
    Hard to say as there was + and - and where was there less of.
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night

    Being 83 years old I had to walk a city block outside to get a terrible cup of coffee and younger people did not. Thank God it wasn't raining or snowing. You have to learn not to make coffee with chlorinated water, you use bottled water or filtered water, coffee was terrible. If you are not going to serve breakfast then take it off your web site that's a teaser and excuses don't work. Driving around town looking for breakfast and a parking spot even with an address is not my idea on how to spend your Sunday morning. Closet space in room was poorly designed, hanging clothes over the refrigerator isn't a good idea. Bed was comfortable.

    Checking in.

    Stayed in June 2023

Showing 1 – 25

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