3092 Stevenson Drive, Springfield, IL 62703, United States
#11 of 33 hotels in Springfield
Guests' ChoiceBased on 688 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
8.3
Facilities
8.1
Staff
8.8
Value for money
8.1
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 May 2024
Terri
United StatesThe AC unit was pretty loud but that's all. The location isn't a pretty view of anything, but it's convenient.
Good selection at breakfast and location is near the interstate, a gas station, local lake and park area, and Starbucks. Quiet and clean. Staff was friendly. Good value for the price.
Stayed in May 2024
Reviewed: 17 May 2024
Kerry
United KingdomI think they need to clean the rooms more frequently
The hotel is in an ideal spot for what we need
Stayed in May 2024
Reviewed: 12 May 2024
Angie
United StatesThe window coverings were not adequate. The shears didn't close all the way and let in the light from the streets and surrounding businesses. The curtains didn't close at all. We are used to sleeping in a dark room, so that made it harder to get to sleep and stay asleep.
Breakfast was good. We appreciated having the coffee and tea service available, especially since we got in around 9 pm. The room was clean and appropriate amount of towels, etc.
Stayed in May 2024
Reviewed: 4 May 2024
Frances
United StatesBathroom grout was old & black. Only one chair in the bedroom. View was awful
Bed was very comfortable. Check-in was great. Staff were friendly & efficient
Stayed in May 2024
Reviewed: 26 April 2024
Janet
United StatesThe property was fine.
It was clean. Every thing we needed was there.
Stayed in April 2024
Reviewed: 16 April 2024
Sherri
United StatesEverything was fine. Some might not like the view but the area was safe and close to restaurants and attractions
The beds were very comfortable and the sheets were good quality. The breakfast offered more selections than most hotels and the staff were very kind and helpful.
Stayed in April 2024
Reviewed: 11 April 2024
Pat
United StatesCheck in was smooth. Breakfast was adequate. Quiet as far as our experience went. Would stay here again
Stayed in April 2024
Reviewed: 10 April 2024
Sandra
United StatesI was expecting a room that was more like a suite. This was just a regular hotel room. Not bad but well-used. The mini-fridge needed defrosting. The “freezer section” was nearly frosted shut. So it wasn’t usable.
It’s right off the interstate. The front t desk staff were helpful. The beds were comfortable. The free breakfast was good.
Stayed in April 2024
Reviewed: 9 April 2024
Tammi
United StatesCouldn’t figure out how to turn in the air in our room right away. It got really warm but we finally figured it out then it was great.
Breakfast was great! Rooms were clean. Area seemed safe.
Stayed in April 2024
Reviewed: 1 April 2024
Anna
United StatesThe hotel is located just next to the plant(
Very clean and breakfast was wonderful)
Stayed in March 2024
Reviewed: 30 March 2024
Melonie
United StatesThe room had damage, window cover. The shower was not appealing, it appeared perhaps housekeeping "went over it". Perhaps someone in a decision making role, might want to assess, if they were traveling and used the room, what the comfort level would be, in that space. (The cleanliness and esthetics of the shower. )
The staff at breakfast. She was very nice, as was the staff person who checked us out.
Stayed in March 2024
Reviewed: 6 March 2024
Karin
United StatesComfortable and clean
Stayed in January 2024
Reviewed: 23 December 2023
Joy
United StatesRight beside a gas station and a factory behind the property.
The hotel is clean, breakfast was good and hearty, has pancakes and plenty of bread choices. The property is right beside a gas station and a factory is seen at the back.
Stayed in December 2023
Reviewed: 26 November 2023
Nanci
United StatesGreat stay for a great price!
Stayed in November 2023
Reviewed: 21 November 2023
David
United Statesbreakfast
Stayed in November 2023
Reviewed: 12 November 2023
Bruce
United StatesGreat location, friendly staff, good breakfast, great location
Stayed in November 2023
Reviewed: 4 November 2023
Helene
United StatesThe fact that the hotel has NO handicapped accessible rooms was a big disappointment. Out room had a bathtub, providing no ability for a "handicapped" person to use the shower.
Location & breakfast were good. The staff was pleasant & helpful.
Stayed in November 2023
Reviewed: 30 October 2023
Roxyaberdeen
SpainPlease do not use plastic disposable plates and silverware and individually plastic-wrapped cups. This is so wasteful.
They have a really nice lobby area with two computers and a television. It was lovely to have coffee there or sit and read. The laundry service was also helpful.
Stayed in October 2023
Reviewed: 29 October 2023
Theresa
United StatesNothing
Nice
Stayed in October 2023
Reviewed: 27 October 2023
Kerry
United KingdomValue for money breakfast included situated just where we needed to be
Stayed in October 2023
Reviewed: 26 October 2023
Ryan
United StatesNo frills, clean, would stay again
Stayed in September 2023
Reviewed: 23 October 2023
Ann
United StatesPlease change to less plastic and styrofoam at the breakfast area and use recyclable and earth friendly plates, cups, glasses, etc.
Stayed in October 2023
Reviewed: 9 October 2023
Doris
United StatesBathroom could use better lighting, or an extra set around the mirror, kinda hard to do makeup & hair with the ‘mood lighting’, which is great if one just needs to shower. But for me, I need a bit more to do makeup & hair as well.
The hot breakfast was great, excellent kitchen staff. The rooms were clean and the Pool hours for adults (18+) were nice.
Stayed in October 2023
Reviewed: 9 October 2023
Gene
United StatesTV was small and kind of old, but didn't really spend much time in the room. Could be more parking.
The room was very nice and clean. The included breakfast was very good and well kept.
Stayed in October 2023
George Town, Malaysia
Rīga, Latvia
Dresden, Germany
San Antonio, USA
Niagara Falls, Canada
Nusa Lembongan, Indonesia
Lecce, Italy
Minsk, Belarus
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content