3725 Modern Industries Parkway , Chattanooga, TN 37419, United States
#48 of 85 hotels in Chattanooga
Guests' ChoiceBased on 2242 hotel reviews
7.4Cleanliness
7.7
Comfort
7.8
Location
8.7
Facilities
7.6
Staff
8.4
Value for money
7.7
Free WiFi
8.0
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End of dialog contentReviewed: 3 June 2024
Maggiem37
United StatesNoise from the Interstate. I think they need better insulation on their windows.
The room was spacious. Breakfast was good.
Stayed in May 2024
Reviewed: 29 May 2024
Katiejbrown632
United StatesEh, the bed was a bit hard and the AC and such need to be as updated as the rest of the room is.
Beautiful and Spacious rooms that are CLEAN. HOT water, large room, soft sheets.
Stayed in May 2024
Reviewed: 28 May 2024
Edgar
United Statestrash under the sofa bed : (
Good location, confy beds, big room, cold A/C : )
Stayed in May 2024
Reviewed: 22 May 2024
Scott
United StatesThe room wasn’t in the best of shape. A/C wasn’t big enough for the entire suite.
Location and ease of getting in and out.
Stayed in May 2024
Reviewed: 20 May 2024
Deborah
United StatesIt was a bit pricey for needing new beds and an allover refresh of the rooms. Also we were charged more money than we signed for on our credit card. I am seeing a pending charge of $277 instead of the $219 we signed for when we checked in.
We like the location and the quietness of the hotel
Stayed in May 2024
Reviewed: 15 May 2024
Sherry
United StatesStaff came in one day and asked what we needed and one of them was to please empty the trash. Didn’t happen. Also in the adjoining room where my brother was staying the toilet seat was very loose. We reported it but it was never fixed.
Lloyd was very attentive and made good food. Tina at the desk was very helpful about activities we. Ishtar be interested in.
Stayed in May 2024
Reviewed: 10 May 2024
Virginia
United StatesFurnishings were stained.
Location
Stayed in May 2024
Reviewed: 5 May 2024
Michael
United StatesHall and elevator was dirty
King Bed pillow top mattress was great
Stayed in May 2024
Reviewed: 4 May 2024
Karen
United StatesThe bedspread was lumpy. Smelled musty. Pillow on couch had stains and couch was very worn.
Location of our room was perfect. Room was wonderful size. Breakfast was great. Staff very friendly.
Stayed in May 2024
Reviewed: 29 April 2024
Nina
CanadaRooms need a refresh.
Nice large suite and bathroom. Good breakfast and friendly staff.
Stayed in April 2024
Reviewed: 27 April 2024
Audrey
United StatesLocation was great! Breakfast was good.
Stayed in April 2024
Reviewed: 20 April 2024
Kathy
United StatesNo coffee pot in suite, only cups and condiments
Roomy suite
Stayed in April 2024
Reviewed: 12 April 2024
Terry
United StatesIt was being remodeled and they room still needed work done
Location was good by the interstate
Stayed in April 2024
Reviewed: 11 April 2024
Sarah
United StatesThe beds were wore out and uncomfortable.
Location.
Stayed in March 2024
Reviewed: 11 April 2024
Mason
United StatesThe WiFi reception was terrible. I know many won’t have this struggle but since the tv’s aren’t smart tv your forced to watch the terrible cable channels and I really didn’t want to so I hooked my Xbox up to enjoy Netflix but it wouldn’t couldn’t connect to the WiFi cause the strength was so weak.
Good location. Fairly clean as well
Stayed in April 2024
Reviewed: 11 April 2024
Mcleish
United StatesCurtain in room did not have opaque Curtain to let light in but not eyes.
Good breakfast. Nice, helpful employees.
Stayed in April 2024
Reviewed: 9 April 2024
Rebecca
United StatesThey ran out of most breakfast items by 9am the 2nd day we were there and wouldn’t offer anything additional. Meanwhile more guests were coming in to get breakfast and hotel staff was there fixing their own plates.
Gentleman checking us in was very friendly.
Stayed in April 2024
Reviewed: 9 April 2024
Edward
United StatesDrapes don’t block all of the light so streetlights were somewhat bothersome. It’s near an interstate, so there was some noise. Breakfast was ok.
The staff is very, very nice. The bed was comfortable.
Stayed in April 2024
Reviewed: 8 April 2024
Pam
United StatesYou could tell the rooms has been renovated and the floors were not all that clean
Breakfast and coffee were good!
Stayed in April 2024
Reviewed: 7 April 2024
Michelle
United StatesThe cleaning staff forgot a lot of things & I had to go downstairs repeatedly to get what we needed, including bed sheets for the sofa bed. However, the rooms were properly cleaned. The breakfast ran out early Friday morning. Seemed understaffed. The front desk person was constantly running around helping people. It was spring break & I overheard they were near capacity.
Overall it was a good hotel and I would stay again. The rooms had a nice layout. The kids enjoyed the indoor pool. They have a sundry shop that was convenient for drinks & snacks. Austin was incredible to help us with anything we needed. It was in a great location with attractions within 20 minutes. Walmart & Cracker Barrel are super close by along with gas stations, stores, a mall & more.
Stayed in April 2024
Reviewed: 5 April 2024
Stephen
United StatesChair and throw pillows are filthy, overall the room needs to be cleaned better. But you can't expect Ritz Carlton on a Ritz cracker price. Just don't sit in the chair
The room is huge
Stayed in April 2024
Reviewed: 4 April 2024
Shay
United StatesOne elevator that was slow and long waiting periods, didn’t have a kitchenette in the room, breakfast was decent, some staff had an attitude when you asked for extra towels
Close to everything as far as the location
Stayed in March 2024
Reviewed: 30 March 2024
Megan
United StatesBreakfast was not good. The poor one worker couldn’t keep up so my family barely ate. We picked this places specifically for the hot breakfast and everything was basically out or scraps left. They needed at least two workers if not three running breakfast for the amount of people eating that morning. It was a mad rush when he brought something fresh out but there would be a small number of that item and out once again.
The rooms and the beds were comfortable And the room did smell And looked fairly clean. We enjoyed the easy access to the rooms And to the pool as well.
Stayed in March 2024
Reviewed: 30 March 2024
Jennifer
United StatesWhile bug free, I don't believe our bedsheets were clean. I also never saw a housekeeping cart the whole time we was there.
Breakfast was good. Pool area could use more seating, we used our camp chairs that we keep in the car. Check in was easy and it was in a good area to get to the activities we did.
Stayed in March 2024
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