8850 Hampton Mall Drive North, Capitol Heights, MD 20743, United States
#3 of 3 hotels in Capitol Heights
Guests' ChoiceBased on 637 hotel reviews
6.3Cleanliness
6.8
Comfort
6.8
Location
7.5
Facilities
6.6
Staff
7.9
Value for money
6.8
Free WiFi
7.9
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End of dialog contentReviewed: 12 May 2024
Marcia
United StatesThe weed smell the 1/2 naked people outside on the porch- lady in a halter top in the lobby- i wasn’t sure if she was homeless or not. but she looked like she was. The man in the wheelchair outside was creepy- i felt uncomfortable outside in my car- he kept looking at me Why was my firealarm wrapped in plastic? was it not working. room 331 - i was a bit concerned about that. I didn’t know most everyone that stayed here was extended- cause it seemed like it. with the amount of trash i woke up to in the hallway.
The staff was welcoming and nice- demeanor
Stayed in May 2024
Reviewed: 11 May 2024
Amougou
United StatesI liked everything about it, compared to the one across the street from it, which is where I would normally stay. I will not give the name of the hotel but, unfortunately, after staying there 4 to 5 times, I refuse to go back. I kept giving the place a chance, but the last stay was the last straw.
Stayed in May 2024
Reviewed: 26 April 2024
Obawajumi
United StatesI didn't receive back my $100 deposit for if there was any damages in my room after I checked of the hotel on Monday, April 8, 2024
I liked my room and accomodations, it was clean and kept up well.
Stayed in April 2024
Reviewed: 16 April 2024
Luciana
BrazilIt is not clean
The location is good
Stayed in April 2024
Reviewed: 3 April 2024
혜정
South KoreaMaybe need to work on more cleaness such as water station at lobby ( stain that i dont know) and found hair in the room when i checked in. Also shower was draining slowly. Maybe need wipes for breakfast tables so we can wipe it out after guests were using.
Room was spacious than i thought! Even with mini fridge and good size of working table. Breakfast was icluded! Coffeshop, some franchise restaurant were near by! So convinient within walking distance. Staffs were nice!
Stayed in March 2024
Reviewed: 14 January 2024
Chevela
United StatesThe towels were not sufficient. It was so frustrating that the body towels were not even adult size. The lights were not all on in the room. So the closet was dark. The room was not well lit at all. The WiFi did not work properly.
The room was nice. I thought it was cool that the bedroom was separated. The room was warm.
Stayed in December 2023
Reviewed: 4 January 2024
Avera
United StatesThe carpet in the room felt warn and nasty. There was no hot water for a hot bath inwhich I desperately needed. The coffee maker didn't work. I had to get dress and go to the lobby. Inconvenient. But after all of that, the nice attendant was arguing so loudly with a couple when I came out of my 2nd floor room that I could hear them immediately upon exiting. Major turn off before coffee.
The location and cleanliness of the hotel was a plus. The front desk attendant was polite.
Stayed in January 2024
Reviewed: 20 November 2023
Luis
United StatesCleanliness was poor. Dingy rugs, stained bed sheets
Breakfast- just ok Location- ok
Stayed in November 2023
Reviewed: 31 October 2023
Rachel
United StatesThe bathroom wasn't that clean. The lights didn't all work.
Smelled good in the room. Staff was very friendly
Stayed in October 2023
Reviewed: 31 October 2023
Shantae
United StatesThe hotel needs to be updated
Location to my venue was great
Stayed in October 2023
Reviewed: 23 October 2023
Aniisha
United StatesMaid staff are horrible cleaners. Unclean shower head, un -vacuumed carpet. Itty bitty shower towels. They are continental breakfast is one of The nastiest hot bars I've ever seen.. Everything look almost jailhouse like. It looked old, gross, and if they're not cleaning the basic things that you can see. Are they really cleaning the machines that they put the food in. That hotel has gone to hell. They're charging people a $150 and nights to stay at a hotel. They're probably has the same cleaning as the motel six across the street. At this point, dusty equivalent of the hotel. How are you, a ratisse and chain? But you have Motel 6 vibes.. I gave this hotel in the chance. The last time I went horrible experience this time since I actually lived in the neighborhood. And I only wanted to really go for the Jacuzzi tub. I brought my own vacuum. The amount of dirt that I got from the broom was insane.. The showerhead clearly has never really been cleaned.. I paid a $150 of relief to clean my own room. They need to be paying me.. How are you charging down much money for a hotel? A doing the basic things.
Location and hot tub
Stayed in October 2023
Reviewed: 19 October 2023
Debbie
United KingdomThe rooms were in need of some maintenance, only small well worn towels were provided and there was no plug so our son couldn’t have a bath.
The breakfast was basic but ok
Stayed in October 2023
Reviewed: 7 October 2023
Tamara
United StatesCarpet needed to be cleaned. Bed linens and towels were stained. No do not disturb signs for doors
Close to FedExField
Stayed in October 2023
Reviewed: 23 September 2023
Oluwatosin
United KingdomEverything . The bed was damaged. The carpet was horrible.
Absolutely nothing. It was old and disgusting The staff were really nice
Stayed in September 2023
Reviewed: 6 September 2023
Faith
United StatesFor the price the breakfast options were rather slim. The hotel rooms need a new look.
The room was just what we needed for two people
Stayed in September 2023
Reviewed: 28 August 2023
Christine
United StatesThe room I was expecting based on the description on the website, is not what I had. Make sure the descriptions and rooms match up.
The location was convenient and quiet.
Stayed in August 2023
Reviewed: 8 August 2023
Robin
United StatesRoom wasn't clean..carpet very dirty
Location
Stayed in August 2023
Reviewed: 7 August 2023
Tia
United StatesI did not like the cleanliness of our room. The beds had stains and the bathroom did not feel as clean as it should be. The front desk staff were nice, but they did not know how to use booking.com well enough. They never received any updates or did not know how to read their system. They charged me for an extra day when I took a day off on booking.com months before the trip.
I liked the location, perfect for concerts at fed ex field. Very reasonable with food and shopping centered distance.
Stayed in August 2023
Reviewed: 21 July 2023
Tiffany
United StatesThe staf was
Stayed in July 2023
Reviewed: 19 July 2023
Rajitha
Sri Lankabreakfast was not good
Stayed in July 2023
Reviewed: 17 July 2023
Frierson-briscoe
United StatesThe room decor especially the carpet
The beds
Stayed in July 2023
Reviewed: 16 July 2023
Carlos
AustraliaNot too healthy choices for breakfast, one shower was flooded.
Great location, nice restaurants close by, comfy beds.
Stayed in July 2023
Reviewed: 29 June 2023
Michael
United Stateswas there 5 days never got room service and one day there was no breakfast and another day it was all gone by the time I got up there
The staff was incredible. everyone
Stayed in June 2023
Reviewed: 11 June 2023
Mckelvin
United StatesThe smell was bad. The bed was uncomfortable. The vent in the breakfast area was full of dust. Very disappointing for a Radisson.
The staff was great
Stayed in June 2023
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