1241 Kentucky Mills Drive, Louisville, KY 40299, United States
#111 of 147 hotels in Louisville
Guests' ChoiceBased on 585 hotel reviews
7.1Cleanliness
7.5
Comfort
7.6
Location
8.4
Facilities
7.3
Staff
8.3
Value for money
7.5
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End of dialog contentReviewed: 23 May 2024
Mary
CanadaThe pillows were extremely small, that was strange. Otherwise, no complaints.
Staff was extremely friendly and helpful. The place was clean.
Stayed in May 2024
Reviewed: 22 May 2024
Harold
United StatesSomeone (staff or cleaning people) took $37 in cash from our room.
The location was good for the PGA tournaments
Stayed in May 2024
Reviewed: 13 May 2024
Vickers
United StatesHad to go to the 2nd floor for ice since first floor machine was broke. And the breakfest room was closed off for the rest the day after breakfast was over so needing anything in the area was a no go. The chlorine smell was real strong from the pool. And our mini fridge seemed to be struggling to stay cold.
How spacious the rooms where and the complimentary breakfast was delicious and well stocked.
Stayed in May 2024
Reviewed: 13 May 2024
J&j
United StatesWe found a used bar of soap behind our bathroom sink, and we had a hard time keeping water in the tub for baths. It would be nice if the front desk had a bell for service, so you don't have to wait forever for someone to finally come out of the back.
The breakfast was great! The pool was warm and relaxing. The staff was nice and pleasant to deal with.
Stayed in May 2024
Reviewed: 15 April 2024
Amanda
United StatesPool was cloudy and smelled like eggs. Kids running down halls and knocking on doors
Staff was very pleasant, nice location.
Stayed in April 2024
Reviewed: 11 April 2024
Saddie
United StatesNothing
Nice and friendly
Stayed in February 2024
Reviewed: 6 April 2024
Nicole
United StatesRoom needed cleaned. Breakfast was poor quality (food tasted old, variety wasn't good).
Location. Amenities. Some staff very helpful and kind.
Stayed in April 2024
Reviewed: 5 April 2024
Karla
United StatesWhile the rooms were clean, they had average signs of "wear and tear" (rip on the headboard, crack in the ceiling in shower) and we had to slam the door to get it to shut all the way.
The beds were comfortable and the breakfast was great.
Stayed in April 2024
Reviewed: 1 April 2024
Dewayne
United StatesEverything was as expected. I would stay again.
Everything was as expected. I would stay again.
Stayed in March 2024
Reviewed: 27 March 2024
Rodney
United StatesIdk
Didn't have it
Stayed in March 2024
Reviewed: 26 February 2024
Cindi
United StatesThe beds were clean however not the most comfortable. Seemed broken down a bit, but I’ll take clean any day!
Great location, plenty of parking out front.
Stayed in February 2024
Reviewed: 20 February 2024
Kristyn
United StatesCould hear the highway from our room. It was a little loud while trying to fall asleep
The staff was super kind and helpful.
Stayed in February 2024
Reviewed: 16 February 2024
Kasey
United StatesDesk person was not friendly.
Hotel was clean, the breakfast staff was amazing. She was the friendliest staff person there. Free Breakfast was a plus. Front desk staff was helpful in getting us a room and getting towels for the pool. Love the text if you need anything feature.
Stayed in February 2024
Reviewed: 6 January 2024
Diane
United StatesThe property needed a little update but it was comfortable. Carpet in halls loose.
Nice breakfast. Owner was nice
Stayed in January 2024
Reviewed: 2 January 2024
William
United StatesPool area definitely needs to be cleaned. Room was okay but not worth what was paid. Bed super uncomfortable. Requires a cash deposit which I wasn’t aware of and had to use the atm
Location was great. Night time staff guy was amazing! Super funny
Stayed in January 2024
Reviewed: 20 November 2023
William
United StatesThe bathroom shower rod needed repair and the microwave and fridge were hard to access due to the way the cabinet was designed.
Friendly staff-the employee who checked us in was a hoot. Good breakfast. We had a roomy suite and enjoyed the extra space.
Stayed in November 2023
Reviewed: 20 November 2023
Deborah
United StatesEverything was great.
It was very clean and the room and showers were very large.
Stayed in September 2023
Reviewed: 1 November 2023
Anne
United StatesBreakfast hours short
Comfy bed and clean
Stayed in October 2023
Reviewed: 12 October 2023
Vincent
United StatesToilets were way to low for my 6'3" stature....
staff was very friendly and helpful when it came to information about the local area.
Stayed in October 2023
Reviewed: 30 September 2023
Samantha
United StatesThe beds! They were so hard. Like sleeping on springs
Close to a lot of food options, coffee near by.
Stayed in September 2023
Reviewed: 10 September 2023
Sunshine
United StatesNo hot tub
The pool was great
Stayed in September 2023
Reviewed: 4 September 2023
Adolfo
United StatesNone
Great staff, clean facilities, nice place.
Stayed in August 2023
Reviewed: 11 August 2023
Quinten
United StatesBreakfast was small options compared to other hotels. The listing said the hotel had a hot tub and we chose this hotel for that reason and come to find out there wasn’t one. When we first arrived there were trash bags laying out in the open in the hallway. The pool had white chunks in it because they just shocked it they said. The room itself was quite warm because the room was set to 74 and I couldn’t change the temperature. Vending machines were out of order. The tv in the room was fuzzy and had a red blur to it and very few channels to choose from
Location was fine
Stayed in August 2023
Reviewed: 6 August 2023
Amanda
United States1) pool was not clean...stuff (looked like bugs) was floating all over the top of the water. 2) I felt a little uncomfortable as far as the random people that hung around that didn't seem like they were guests. For example, my daughter and I were walking to our car, and a lady sitting in a car in the lot of the hotel tried to get us to come over there. That is how people get grabbed. We ignored her, then 3 min later, she was gone. Makes sense as to why I saw a police officer coming in the elevator when we were exiting. It was a nice area, but I didn't feel the safest. This was just our personal experience, others may not have had the same feelings. When I travel with my family, I am always cautious of my surroundings and the random people hanging around just made me feel uneasy.
The beds were comfortable, room was clean, bathroom was big. I liked that there was a washing machine..staff was friendly.
Stayed in August 2023
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