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  5. Reviews of Country Inn & Suites by Radisson, Louisville East, KY

Reviews of Country Inn & Suites by Radisson, Louisville East, KY 3 stars

1241 Kentucky Mills Drive, Louisville, KY 40299, United States

#111 of 147 hotels in Louisville

Guests' Choice

Review score

Based on 585 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.6

  • Location

    8.4

  • Facilities

    7.3

  • Staff

    8.3

  • Value for money

    7.5

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Showing 1 – 25

  • Reviewed: 23 May 2024

    7.0
    Good deal for the price, friendly staff and clean.
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 4 nights
    • Submitted via mobile

    The pillows were extremely small, that was strange. Otherwise, no complaints.

    Staff was extremely friendly and helpful. The place was clean.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    6.0
    Decent not great
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Someone (staff or cleaning people) took $37 in cash from our room.

    The location was good for the PGA tournaments

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds and Roll-In Shower
    • Stayed 3 nights
    • Submitted via mobile

    Had to go to the 2nd floor for ice since first floor machine was broke. And the breakfest room was closed off for the rest the day after breakfast was over so needing anything in the area was a no go. The chlorine smell was real strong from the pool. And our mini fridge seemed to be struggling to stay cold.

    How spacious the rooms where and the complimentary breakfast was delicious and well stocked.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Great Value for a Family vacation!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    We found a used bar of soap behind our bathroom sink, and we had a hard time keeping water in the tub for baths. It would be nice if the front desk had a bell for service, so you don't have to wait forever for someone to finally come out of the back.

    The breakfast was great! The pool was warm and relaxing. The staff was nice and pleasant to deal with.

    Stayed in May 2024

  • Reviewed: 15 April 2024

    7.0
    Overall decent stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Pool was cloudy and smelled like eggs. Kids running down halls and knocking on doors

    Staff was very pleasant, nice location.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Nicest kind and.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Nice and friendly

    Stayed in February 2024

  • Reviewed: 6 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Room needed cleaned. Breakfast was poor quality (food tasted old, variety wasn't good).

    Location. Amenities. Some staff very helpful and kind.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    7.0
    Great place for the value. Beds were comfortable, kids loved the pool, breakfast was nice.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    While the rooms were clean, they had average signs of "wear and tear" (rip on the headboard, crack in the ceiling in shower) and we had to slam the door to get it to shut all the way.

    The beds were comfortable and the breakfast was great.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night

    Everything was as expected. I would stay again.

    Everything was as expected. I would stay again.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    6.0
    Pleasant
    • Business trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Idk

    Didn't have it

    Stayed in March 2024

  • Reviewed: 26 February 2024

    7.0
    Good stay, clean rooms!
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    The beds were clean however not the most comfortable. Seemed broken down a bit, but I’ll take clean any day!

    Great location, plenty of parking out front.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Could hear the highway from our room. It was a little loud while trying to fall asleep

    The staff was super kind and helpful.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    7.0
    Nice place to stay in Louisville.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Desk person was not friendly.

    Hotel was clean, the breakfast staff was amazing. She was the friendliest staff person there. Free Breakfast was a plus. Front desk staff was helpful in getting us a room and getting towels for the pool. Love the text if you need anything feature.

    Stayed in February 2024

  • Reviewed: 6 January 2024

    8.0
    I was Satisfied. It was a Great price .
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The property needed a little update but it was comfortable. Carpet in halls loose.

    Nice breakfast. Owner was nice

    Stayed in January 2024

  • Reviewed: 2 January 2024

    6.0
    Good time but likely won’t stay again
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Pool area definitely needs to be cleaned. Room was okay but not worth what was paid. Bed super uncomfortable. Requires a cash deposit which I wasn’t aware of and had to use the atm

    Location was great. Night time staff guy was amazing! Super funny

    Stayed in January 2024

  • Reviewed: 20 November 2023

    7.0
    Overall we enjoyed our stay and felt welcome.
    • Leisure trip
    • Couple
    • Deluxe One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The bathroom shower rod needed repair and the microwave and fridge were hard to access due to the way the cabinet was designed.

    Friendly staff-the employee who checked us in was a hoot. Good breakfast. We had a roomy suite and enjoyed the extra space.

    Stayed in November 2023

  • Reviewed: 20 November 2023

    8.0
    I would definitely stay here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Everything was great.

    It was very clean and the room and showers were very large.

    Stayed in September 2023

  • Reviewed: 1 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast hours short

    Comfy bed and clean

    Stayed in October 2023

  • Reviewed: 12 October 2023

    7.0
    Good stay...will use again...
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Toilets were way to low for my 6'3" stature....

    staff was very friendly and helpful when it came to information about the local area.

    Stayed in October 2023

  • Reviewed: 30 September 2023

    6.0
    Was pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    The beds! They were so hard. Like sleeping on springs

    Close to a lot of food options, coffee near by.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    8.0
    Would come back to this hotel. It was great place
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    No hot tub

    The pool was great

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    I would have stayed there again when I travel.
    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    None

    Great staff, clean facilities, nice place.

    Stayed in August 2023

  • Reviewed: 11 August 2023

    6.0
    We slept fine but found the hotel lacking in amenities.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was small options compared to other hotels. The listing said the hotel had a hot tub and we chose this hotel for that reason and come to find out there wasn’t one. When we first arrived there were trash bags laying out in the open in the hallway. The pool had white chunks in it because they just shocked it they said. The room itself was quite warm because the room was set to 74 and I couldn’t change the temperature. Vending machines were out of order. The tv in the room was fuzzy and had a red blur to it and very few channels to choose from

    Location was fine

    Stayed in August 2023

  • Reviewed: 6 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    1) pool was not clean...stuff (looked like bugs) was floating all over the top of the water. 2) I felt a little uncomfortable as far as the random people that hung around that didn't seem like they were guests. For example, my daughter and I were walking to our car, and a lady sitting in a car in the lot of the hotel tried to get us to come over there. That is how people get grabbed. We ignored her, then 3 min later, she was gone. Makes sense as to why I saw a police officer coming in the elevator when we were exiting. It was a nice area, but I didn't feel the safest. This was just our personal experience, others may not have had the same feelings. When I travel with my family, I am always cautious of my surroundings and the random people hanging around just made me feel uneasy.

    The beds were comfortable, room was clean, bathroom was big. I liked that there was a washing machine..staff was friendly.

    Stayed in August 2023

Showing 1 – 25

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