400 River Place, Madison, WI 53716, United States
#32 of 62 hotels in Madison
Guests' ChoiceBased on 222 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
8.8
Facilities
8.4
Staff
8.7
Value for money
8.2
Free WiFi
7.1
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End of dialog contentReviewed: 3 March 2024
Katherine
United StatesDare I say the water was too hot? You can hear the highway sadly
Decent room, good breakfast.
Stayed in March 2024
Reviewed: 17 January 2024
Cindy
United StatesLack of gluten free options.
Would prefer more hot breakfast option.
Stayed in January 2024
Reviewed: 8 December 2023
Ana
United StatesWe found a small roach on the desk and the shower head made a noise the entire time.
The lobby was nice and open and smelled great. They had a great space for breakfast and the food variety was great. Staff was friendly and communicated well throughout our stay.
Stayed in December 2023
Reviewed: 12 November 2023
John
United StatesNothing
We liked the room location, the pool and hot tub, and that it was quiet.
Stayed in October 2023
Reviewed: 12 October 2023
Greg
United StatesClean and comfortable
Stayed in October 2023
Reviewed: 8 October 2023
Crystal
United StatesThe pillows were a bit small and flat, and the down comforter was not in great condition.
Very nice, clean and convenient. The room was larger than I expected, so that was nice. The staff was amazing, so friendly, and always smiling. We will def stay here again next time we need to stay in Madison.
Stayed in October 2023
Reviewed: 2 October 2023
Maurice
SpainToo noisy (highway).
Stayed in September 2023
Reviewed: 22 September 2023
Michele
United StatesBreakfast was good, not great.
We liked the location, the rooms and beds were comfortable. Nice pool area Overall this is a place we would come back to, haha we did on our way home, booked it again.
Stayed in September 2023
Reviewed: 20 August 2023
Tammy
United StatesWe could have had the correct room when first got there.
Jacki the lady at the desk was great. At first we did not have the room we requested. We wanted a handicap cap room with out a tub and one king size bed. We started on the 3rd floor with a tv remote that did not work and a tub. Then she put us on the 2nd floor and we still had a remote that didn’t work and a tub. So when we went out for the day we told jacki that we still had a tub and the remote didn’t work. And that I was not happy at all. While we were out she called me to tell me she found the correct room on 1st floor without a tub and the remote worked. So when we got back to the hotel we had what we requested. She went above and beyond to help take care of us. The breakfast was really good. And the hotel was clean, quiet and easy to get to. Very appealing when you first walk in the doors. You can notice the cleanliness and the smell was great. We will for sure stay there again. The room was very clean and appealing and quiet at night.
Stayed in August 2023
Reviewed: 12 August 2023
Qualls
United StatesExcellent location. Close to everything.
Stayed in August 2023
Reviewed: 28 July 2023
Harris
United StatesClean and peaceful
Convenient
Stayed in July 2023
Reviewed: 23 July 2023
Karina
GermanyBreakfast was okay, typical American choices.
Nice and spacious rooms, nice little lake next to the hotel. Pool area was nice but the big pool was too cold while the jacuzzi was too hot.
Stayed in May 2023
Reviewed: 11 July 2023
Megan
United StatesThe vending machines need fixed. But that's a separate company I know.
Hotel was clean and comfortable
Stayed in July 2023
Reviewed: 10 July 2023
G
United StatesOn the first night, we were given a room that did not match what I had requested. Fortunately, the front desk person switched to the type of room that I requested the following day.
I really like the location because it is in a very quiet area of Madison, yet it is minutes away from downtown.
Stayed in July 2023
Reviewed: 23 June 2023
Belinda
United Stateswifi
breakfast good wifi bad
Stayed in June 2023
Reviewed: 5 May 2023
Scott
United StatesEverything was cool.
Breakfast was great, the cook kept things full and fresh.
Stayed in May 2023
Reviewed: 14 April 2023
Christina
United StatesTo be honest I’m not a neat freak but this hotel needs a deep cleaning. The pool was scummy, there was some kind of sandy material in the bottom of the hot tub, the carpeted stairs in the lobby really need to be cleaned, and all windows need to be wiped down. Also the waffle makers really need to be cleaned.
The front desk staff were very friendly and professional. Having tennis gear available at the front check-in area was a nice perk. The breakfast options were really good and cookies and lemon water available at check-in was a nice touch. I liked the convenient location of the hotel and the ‘backyard’ scenery and walkway.
Stayed in April 2023
Reviewed: 10 April 2023
Chester
United StatesBathroom needed more attention. Bath towels were discolored and hard. Room choice was the opposite of what I asked for.
Fairly close to the job.
Stayed in April 2023
Reviewed: 2 April 2023
Kathlerm
United StatesThe room was spacious. The breakfast had many choices to choose from and the food was all good. Price was slightly high for the weekend, but an event was going on. Location was excellent.
Stayed in April 2023
Reviewed: 1 December 2022
Belinda
United Statesloved having our dogs rooms quieter than other places we’ve stayed in area breakfast well stocked and hot
Stayed in November 2022
Reviewed: 3 October 2022
Jerome
United StatesMy room was not cleaned after the first night
breakfast was good
Stayed in October 2022
Reviewed: 14 September 2022
Randy
United Statesfront doors difficult to manage with large suitcase. loud shower head whistling when water was at correct temp.
very close to planned activities with comfortable and clean room
Stayed in September 2022
Reviewed: 3 September 2022
Patricia
United StatesThe shades did not work properly and the room could have been cleaner.
We liked the location with the pond and walkway behind the hotel which brought us to a delightful restaurant bar with an outdoor patio exactly what we hoped to find! We did get upgraded to a suite with additional couch sleeper - perfect in case of occasional sleep issues!
Stayed in September 2022
Reviewed: 24 August 2022
Sue
United Statesthe new decor is cold and I found a dirty pillow case in the sheets when I opened it to go to bed
Stayed in July 2022
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