400 River Place, Madison, WI 53716, United States
#33 of 60 hotels in Madison
Guests' ChoiceBased on 223 hotel reviews
8.2Cleanliness
8.5
Comfort
8.6
Location
8.8
Facilities
8.4
Staff
8.7
Value for money
8.2
Free WiFi
7.1
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End of dialog contentReviewed: 5 May 2023
Disch
USANo real complaints to speak of
Really clean good friendly nice pool close to fishing.
Stayed in May 2023
Reviewed: 22 April 2023
Michelle
United StatesN/A
Hot tub and clean facilities
Stayed in April 2023
Reviewed: 22 April 2023
Kathy
United StatesThe staff was so friendly & kind.
Stayed in April 2023
Reviewed: 10 April 2023
Ruth
United StatesCentrally located and very clean! The staff were very pleasant!
Stayed in April 2023
Reviewed: 6 March 2023
Ifeoma
United StatesThere was hair in the bathroom towels and pillow cases, the towels looked dirty and dingy, the bedsheets had stains on them
I didn’t like anything
Stayed in March 2023
Reviewed: 28 February 2023
Patricia
United StatesOur room had a foul odor. the halls were noisy until 11:00 pm
Stayed in February 2023
Reviewed: 30 January 2023
Adriana
United Statesthe room was nothing like the photo. I was suppose to a suite with a separate room and living. The room I got was just one room with coach in the same room. It was ok but I would have picked a different place if I new what time of room they actually had.
The location was nice and the rooms were clean.
Stayed in January 2023
Reviewed: 7 December 2022
Melody
United StatesBreakfast at 6am
Couldn’t enjoy breakfast that’s what’s upsetting
Stayed in December 2022
Reviewed: 2 December 2022
Bruce
United StatesThe building is abit tired. Needs updating, WE stayed at the Hampton Inn down the street on our way to Indianapolis and it was markedly better in furnishings, and amenities. Must you buy the cheapest soap and toilet paper?
Breakfast was minimal but fine
Stayed in November 2022
Reviewed: 26 September 2022
Michelle
United Statesnothing it was all nice
I liked how quiet it was the first time I stayed . this time not so much. I think there was a party on n the parking lot and loud music. not very quiet this time
Stayed in September 2022
Reviewed: 19 September 2022
Scott
United StatesThe price was high I thought for just staying 2 nights.
Very clean and the staff was very helpful with everything we needed. Best breakfast I have ever had a hotel.
Stayed in September 2022
Reviewed: 8 August 2022
John
United StatesHallways smelled like Marijuana, room smelled musty each day. Pool area to warm.
Breakfast was good except for biscuits and gravy, cold gravy every day. Utilized outside seating areas each day, which was nice.
Stayed in August 2022
Reviewed: 28 July 2022
Tamara
United Statestoo close to freeway noise
good value
Stayed in July 2022
Reviewed: 21 July 2022
Thomas
United StatesAs great as the overnight stay was, it was especially nice when we got a call the next morning that we had forgotten my fiancée’s ring in our room. We didn’t know we left it, room service found it and turned it in to the front desk people. We returned to pick it up and we’re flvery grateful to all you found and took care of it until we returned
Stayed in June 2022
Reviewed: 19 July 2022
Jill
United StatesThere must be plumbing problems at this hotel i.e., slow drain in shower, had to change rooms due to full standing water in sink that wouldn't drain.
Breakfast was good and the attendant was helpful.
Stayed in July 2022
Reviewed: 11 June 2022
Daniel
United StatesNothing
Breakfast was excellent and the staff was ALWAYS friendlier and helpful
Stayed in May 2022
Reviewed: 16 May 2022
Sarah
United StatesPerfect stay
Stayed in May 2022
Reviewed: 13 May 2022
Sarah
United StatesNothing
Everything
Stayed in May 2022
Reviewed: 13 May 2022
Sarah
United StatesI can't name nothing
Everything the staff was great and friendly. Rooms were up dated and clean.
Stayed in May 2022
Reviewed: 9 May 2022
Liz
United StatesI was in Madison to run the Lake Monona 20K Race and then the next day to bike the Ironman course. On Saturday we were able to enjoy the breakfast. Lots of delicious choices. On Sunday we left the hotel at 6:30, so we did not get to have the breakfast.
Stayed in May 2022
Reviewed: 1 May 2022
Nancy
United StatesBreakfast was very good.
Stayed in April 2022
Reviewed: 6 February 2022
Bai
United StatesNothing
Good.
Stayed in February 2022
Reviewed: 4 February 2022
Racie
United StatesI like it
I like it
Stayed in December 2021
Reviewed: 12 January 2022
Caroline
United StatesNo complaint. Very clean. Excellent location. Friendly staff. No noises (even that is a pet allow hotel and I saw many dogs around) amazing pool area. Confortable beds. Cozy and warm.
love this place!
Stayed in January 2022
Reviewed: 14 October 2021
Caitlyn
United StatesI realize everywhere has a labor shortage, with that being said they need to figure out staffing at the hotel because when we arrived at the hotel there were at least 20 if not 30 people waiting in the lobby to check in at 3pm (the check in time) and no one was there behind the counter. The house keeping had to text the front desk person and after 30 minutes still no one had shown up to check people in. This was an awful experience to arrive to. Then, the next morning when I was taking a shower (we had not been running any hot water previously) five minutes into my shower the hot water ran out and took 15 minutes before it came back. Plus there were many loud parties happening, not the place for a quiet stay.
Breakfast was not that great. Mostly just sugary options. Not a lot of fresh food to eat.
Stayed in October 2021
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