6319 Providence Farm Lane, Ballantyne, Charlotte, 28277, United States
#9 of 185 hotels in Charlotte
Guests' ChoiceBased on 128 hotel reviews
9.2Cleanliness
9.2
Comfort
9.3
Location
9.4
Facilities
9.2
Staff
9.4
Value for money
8.9
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End of dialog contentReviewed: 23 May 2024
Albena
United StatesNo complaints
Brand new hotel , spacious rooms , friendly stuff
Stayed in May 2024
Reviewed: 23 April 2024
Sandra
United StatesThe pool was too small and no chairs
The staff was friendly the hotel was clean and comfortable
Stayed in April 2024
Reviewed: 2 April 2024
Kailey
United StatesSamaria was at the front desk when we checked in. She was super helpful, nice, and just amazing!
Stayed in April 2024
Reviewed: 1 April 2024
Tracey
United StatesUpon check in there was a little confusion on the booking. We prechecked in... no info was explain about the facilities or checkout information. Did not like that there was no coffee available other than for purchase at the bar. We were there for 2 nights and it was never explained that there was no room service only after 2 nights so we had to ask for more towels both nights.
The hotel was very nice and clean. King room very spacious love the size of desk and the table for luggage. The location was great!!! There are many places to eat and shopping available in the plaza.
Stayed in March 2024
Reviewed: 23 December 2023
Berry
United StatesThe only thing that I didn’t like was that my room was way in the back, down the hallway.
I loved that the room was spacious, staff was polite, and a wonderful view!
Stayed in December 2023
Reviewed: 22 November 2023
Rolando
United StatesThere was no microwave in the room, my only discrepancy!
The room was very clean, staff was friendly n helpful, everything was within walking distance, loved it, loved it, grear place, great area, 10 out of 10, OUTSTANDING!!!
Stayed in November 2023
Reviewed: 14 October 2023
Sherry
United StatesNo complaints or issues
Everything
Stayed in October 2023
Reviewed: 8 September 2023
Brian
United StatesBreakfast
Absolutely amazing staff
Stayed in September 2023
Reviewed: 19 August 2023
J
United StatesI didn't like the knob kept falling off when we had to turn on the shower. I don't know if they have this option, but if not, in double queen bed room, have a shower alone instead of the tub/shower combo The body wash was broken off the wall. No microwave .. Nothing that wouldn't make me go backthough.
I liked that the bathroom was a good size. The hotel is in a good area The room was a good size Loved the view from the 6th floor
Stayed in August 2023
Reviewed: 23 June 2023
Dempsey
United StatesEverything was perfect
The location, staff, and amenities were perfect for what I needed.
Stayed in May 2023
Reviewed: 1 June 2023
Kenneth
United StatesBreakfast was good but a little expensive. Room and facilities were clean. Bed was very comfortable.
Stayed in May 2023
Reviewed: 20 May 2023
Russell
United StatesNothing! it was great!
Everything was great! They bed was so very clean and comfortable! I wanted to take the bed back to my home. lol. Everyone was very nice and always helpful. thank you all for everything!!!!!
Stayed in May 2023
Reviewed: 8 May 2023
James
United Statesclean
Stayed in April 2023
Reviewed: 1 May 2023
Brad
United States$4.75 for a bottle of water seems excessive
Stayed in April 2023
Reviewed: 29 April 2023
Freddie
United StatesI was satisfied with my stay, the facilities, and the staff
Excellent customer service. Food was good . Location was close to everything we needed
Stayed in April 2023
Reviewed: 17 April 2023
Ashley
United StatesThe staff were all very nice, very respectful and made sure our stay was a great experience!
Stayed in April 2023
Reviewed: 30 March 2023
Mkloggin
United StatesMaybe some snacks on the bar. Enjoyed the bar area and staff was great!
Location was perfect for us with plenty of shopping, restaurants extremely close by. I always want an excellent heating and ac in room unit that functions well and the room didn’t disappoint!
Stayed in March 2023
Reviewed: 13 February 2023
Tara
United StatesLocation, room was nicer and clean, friendly staff
Stayed in February 2023
Reviewed: 9 January 2023
Kevin
United StatesExcellent customer service
Stayed in January 2023
Reviewed: 6 September 2022
Debbie
United StatesNo complaints at all.
I love everything about this hotel.
Stayed in September 2022
Reviewed: 22 July 2022
Mona
United StatesWe only had 1 night
Staff was great and it was very clean and located very close to everything we needed.
Stayed in July 2022
Reviewed: 12 June 2022
Carl
United StatesI loved everything
The front desk staff are wonderful!
Stayed in May 2022
Reviewed: 29 May 2022
Nicholi
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 28 May 2022
Elizabeth
United StatesBooking.com lets you book a “breakfast included” option but the hotel doesn’t know how to handle that. While they were nice enough to let us order breakfast for free, they were clearly annoyed at having to deal with it.
Clean, comfortable, nice outdoor space
Stayed in May 2022
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