178 South Beachview Drive, Jekyll Island, 31527, United States
#6 of 12 hotels in Jekyll Island
Guests' ChoiceBased on 645 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.4
Facilities
8.9
Staff
8.6
Value for money
7.9
Free WiFi
7.8
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End of dialog contentReviewed: 22 December 2022
Dawn
United StatesWould've liked to have known before we arrived about the extra activities available like the s'mores at the fire pit.
The location was wonderful. The building appears to be fairly new. The grounds were well maintained. Many amenities available for guest.
Stayed in December 2022
Reviewed: 21 December 2022
Tammy
United Statesnice
Stayed in December 2022
Reviewed: 15 December 2022
Myra
United Statesthe rooms had a bad smell plus not able to open outside door easy the bathroom floorb
the view the staff
Stayed in December 2022
Reviewed: 15 December 2022
Sheryl
United Statespeople at the front desk
good location
Stayed in November 2022
Reviewed: 11 November 2022
Tracey
United StatesI didn't like that there was no exhaust fan in the bathroom
Very clean. I don't think I have ever stayed at a cleaner Hotel that was well kept both inside and out
Stayed in November 2022
Reviewed: 25 September 2022
Krista
United Statesthe pillows were not super comfortable.
location was awesome. bikes to rent was so much fun. we loved the environment. so many nice people.
Stayed in September 2022
Reviewed: 21 September 2022
Todd
United StatesDidn't get the room with view we booked but everything else was very nice. I suggest the nightly special
Very good waitress named Helen. We ate at hotel restaurant several times and Helen took good care of us.
Stayed in September 2022
Reviewed: 19 September 2022
Michelle
United StatesThe staff was not very friendly this time, one waitress was very rude,it wasn't what she said but how , and when I spoke up to other waitress for her to explain ,she was nice, but the rude one came back and continued to be rude
Location is the best , it was our 3rd time there
Stayed in September 2022
Reviewed: 19 September 2022
Kenneth
United StatesThe room floors were not very clean.
The property is very centrally located and the amenities were nice. The pool was nice, the beach was a short walk, and the lobby and bar area were very nice! I liked that the hotel offers bikes to ride the many trails around the island. The room was spacious and very nice but I did not realize that island view meant the parking lot. The hotel charges a $20 per night fee but you get a credit to use at the hotel market or Starbucks so it evens out. The hotel was pet friendly but our room did not smell like dogs at all. I would’ve liked for the room floors to have been a little cleaner but other than that I would definitely stay here again.
Stayed in September 2022
Reviewed: 19 September 2022
Ashley
United Statesonly 1 elevator was working
I loved the location, loved the facilities, and loved all the games that were available around the pool!
Stayed in September 2022
Reviewed: 17 September 2022
C
United StatesThe only issue I had was the lighting. The outdoor areas have very dim lights especially walking going to the pet area at night.
Great location and it had a great pet area for my dog. The food service was also good and the room was very clean and comfortable.
Stayed in September 2022
Reviewed: 6 September 2022
Grover
United Stateselevator problems, some issues with towels not available.
huge comfortable lobby/bar/relaxation area. very clean. extremely relaxing
Stayed in September 2022
Reviewed: 6 September 2022
W
United Statesonly one working elevator $20 extra charge per room per day that was not disclosed prior to booking
location restaurant staff
Stayed in September 2022
Reviewed: 1 September 2022
Margaret
United StatesOnly one working elevator during my stay (four floor hotel). In the hotel, the food both at Starbucks (they cook breakfast) and the restaurant were disappointingly average.
Nice property - well kept. Great pool and beachfront! The concierge (Louise) is FANTASTIC!!
Stayed in August 2022
Reviewed: 31 August 2022
Nikki
United Statesbusy time causing poor service (no pool towels, slow restaurant service) but u understand short staffed
close to beach, big pool area
Stayed in August 2022
Reviewed: 30 August 2022
Laura
United StatesThe flying bugs by the pool. They became a nuisance while trying to relax and enjoy the beautiful weather.
The breakfast choices were nice and our orders were correct and delicious. The breakfast staff, especially Christy, were friendly and attentive. They made our mornings that much better!
Stayed in August 2022
Reviewed: 18 August 2022
Joses
United StatesThe breakfast menu could've been better and cheaper.
The price was a little pricey. Breakfast we would not choose to do again there because we were both still hungry after we ate and spent too much on that little bit of food. Dinner was good.
Stayed in August 2022
Reviewed: 7 August 2022
Janet
United StatesRoom service was every 4th day. I didn’t mind not having linens changed or room cleaned, however it would have been nice to have the trash picked up and clean towels daily. One towel per person for 4 days isn’t reasonable.
Friendly staff and clean accommodations. The view from the balcony was amazing.
Stayed in August 2022
Reviewed: 30 July 2022
Nicole
United StatesI booked a handicap room but upon entering the room I discovered that it wasn't and had to change rooms. I also didn't like that their handicap chair lift at the pool and jacuzzi wasn't working and no one knew how to fix the issue during our stay. I didn't like that they didn't have any handicap toilet covers to assist with lifting up and down on the lower position toilets.
I loved the location and availability to the beach. The staff was courteous and kind especially due to my mother having physical disabilities and being in a wheelchair.
Stayed in July 2022
Reviewed: 17 July 2022
Ginger
United StatesThe lack of employees for the restaurant.
Oceanfront
Stayed in May 2022
Reviewed: 2 July 2022
Brent
United StatesShort breakfast hours and pointless resort fees. Room lights were a little Confusing.
Our room was excellent. The view was spectacular. Pool and beach was awesome.
Stayed in July 2022
Reviewed: 29 June 2022
Sandra
Costa RicaRoom was next to hospitality room, too noisy at night and staff was not helpful when call to request support
Nice location
Stayed in June 2022
Reviewed: 22 June 2022
Dawn
United StatesI always fight with the pillows. Bring your own if you are super picky.
Very welcoming staff! Clean and modern. Easy access to the pool and beach! Starbucks and restaurant on site. Bar. Very nice sized room/ 2 Queen beds with a great oceanfront and pool view. Highly recommend!
Stayed in June 2022
Reviewed: 20 June 2022
Mia
United StatesRestaurant open longer. It closed at 9 pm. Starbucks to stay open longer. Shuttle service did not come for over an hour and half. I had to make 4 calls to the front desk.
Starbucks on-site though closed at 11am.
Stayed in June 2022
Reviewed: 14 June 2022
Laci
United StatesLocation, clean, nice pool with towels available. comfortable beds and pillows.
Stayed in June 2022
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