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Reviews of Courtyard by Marriott Jekyll Island 3 stars

178 South Beachview Drive, Jekyll Island, 31527, United States

#6 of 12 hotels in Jekyll Island

Guests' Choice

Review score

Based on 645 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.4

  • Facilities

    8.9

  • Staff

    8.6

  • Value for money

    7.9

  • Free WiFi

    7.8

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Showing 76 – 100

  • Reviewed: 22 December 2022

    9.0
    It was a wonderful overnight getaway with phenomenal view.
    • Leisure trip
    • Couple
    • Oceanfront, One King Bed with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Would've liked to have known before we arrived about the extra activities available like the s'mores at the fire pit.

    The location was wonderful. The building appears to be fairly new. The grounds were well maintained. Many amenities available for guest.

    Stayed in December 2022

  • Reviewed: 21 December 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Oceanfront, One King Bed with Balcony
    • Stayed 1 night
    • Submitted via mobile

    nice

    Stayed in December 2022

  • Reviewed: 15 December 2022

    8.0
    so far so good but could be nicer for the money we spent
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    the rooms had a bad smell plus not able to open outside door easy the bathroom floorb

    the view the staff

    Stayed in December 2022

  • Reviewed: 15 December 2022

    9.0
    we had a fun time
    • Leisure trip
    • Group
    • Island View, One King Bed
    • Stayed 5 nights
    • Submitted via mobile

    people at the front desk

    good location

    Stayed in November 2022

  • Reviewed: 11 November 2022

    9.0
    Wonderful Stay
    • Leisure trip
    • Couple
    • beachfront, Two Queen Beds with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    I didn't like that there was no exhaust fan in the bathroom

    Very clean. I don't think I have ever stayed at a cleaner Hotel that was well kept both inside and out

    Stayed in November 2022

  • Reviewed: 25 September 2022

    8.0
    the best experience away from home.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    the pillows were not super comfortable.

    location was awesome. bikes to rent was so much fun. we loved the environment. so many nice people.

    Stayed in September 2022

  • Reviewed: 21 September 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Oceanfront, Two Queen Beds with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Didn't get the room with view we booked but everything else was very nice. I suggest the nightly special

    Very good waitress named Helen. We ate at hotel restaurant several times and Helen took good care of us.

    Stayed in September 2022

  • Reviewed: 19 September 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio
    • Stayed 2 nights
    • Submitted via mobile

    The staff was not very friendly this time, one waitress was very rude,it wasn't what she said but how , and when I spoke up to other waitress for her to explain ,she was nice, but the rude one came back and continued to be rude

    Location is the best , it was our 3rd time there

    Stayed in September 2022

  • Reviewed: 19 September 2022

    9.0
    Nice hotel and amenities
    • Leisure trip
    • Couple
    • Island View, One King Bed
    • Stayed 1 night
    • Submitted via mobile

    The room floors were not very clean.

    The property is very centrally located and the amenities were nice. The pool was nice, the beach was a short walk, and the lobby and bar area were very nice! I liked that the hotel offers bikes to ride the many trails around the island. The room was spacious and very nice but I did not realize that island view meant the parking lot. The hotel charges a $20 per night fee but you get a credit to use at the hotel market or Starbucks so it evens out. The hotel was pet friendly but our room did not smell like dogs at all. I would’ve liked for the room floors to have been a little cleaner but other than that I would definitely stay here again.

    Stayed in September 2022

  • Reviewed: 19 September 2022

    9.0
    we will be coming back! it was perfect for us!
    • Leisure trip
    • Couple
    • Island View, One King Bed
    • Stayed 1 night
    • Submitted via mobile

    only 1 elevator was working

    I loved the location, loved the facilities, and loved all the games that were available around the pool!

    Stayed in September 2022

  • Reviewed: 17 September 2022

    9.0
    Great stay and would come back again.
    • With a pet
    • Leisure trip
    • Solo traveller
    • Oceanfront, Two Queen Beds with Balcony
    • Stayed 1 night

    The only issue I had was the lighting. The outdoor areas have very dim lights especially walking going to the pet area at night.

    Great location and it had a great pet area for my dog. The food service was also good and the room was very clean and comfortable.

    Stayed in September 2022

  • Reviewed: 6 September 2022

    9.0
    relaxing, clean, friendly.
    • Leisure trip
    • Couple
    • Oceanfront, Two Queen Beds with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    elevator problems, some issues with towels not available.

    huge comfortable lobby/bar/relaxation area. very clean. extremely relaxing

    Stayed in September 2022

  • Reviewed: 6 September 2022

    7.0
    nice hotel but don’t like hidden fees
    • Leisure trip
    • Family with young children
    • beachfront, Two Queen Beds with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    only one working elevator $20 extra charge per room per day that was not disclosed prior to booking

    location restaurant staff

    Stayed in September 2022

  • Reviewed: 1 September 2022

    7.0
    I would return but eat elsewhere on the island.
    • Leisure trip
    • Solo traveller
    • beachfront, Two Queen Beds with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Only one working elevator during my stay (four floor hotel). In the hotel, the food both at Starbucks (they cook breakfast) and the restaurant were disappointingly average.

    Nice property - well kept. Great pool and beachfront! The concierge (Louise) is FANTASTIC!!

    Stayed in August 2022

  • Reviewed: 31 August 2022

    7.0
    nice hotel but needs more staff
    • Leisure trip
    • Group
    • Island View, Two Queen Beds with Balcony
    • Stayed 1 night
    • Submitted via mobile

    busy time causing poor service (no pool towels, slow restaurant service) but u understand short staffed

    close to beach, big pool area

    Stayed in August 2022

  • Reviewed: 30 August 2022

    9.0
    Relaxing and enjoyable vacation in the Golden Isles.
    • Leisure trip
    • Couple
    • Oceanfront, One King Bed with Balcony
    • Stayed 3 nights

    The flying bugs by the pool. They became a nuisance while trying to relax and enjoy the beautiful weather.

    The breakfast choices were nice and our orders were correct and delicious. The breakfast staff, especially Christy, were friendly and attentive. They made our mornings that much better!

    Stayed in August 2022

  • Reviewed: 18 August 2022

    9.0
    It was a great experience
    • Leisure trip
    • Couple
    • Oceanfront, Two Queen Beds with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast menu could've been better and cheaper.

    The price was a little pricey. Breakfast we would not choose to do again there because we were both still hungry after we ate and spent too much on that little bit of food. Dinner was good.

    Stayed in August 2022

  • Reviewed: 7 August 2022

    9.0
    We had a wonderful time and would stay again.
    • Leisure trip
    • Group
    • Oceanfront, Two Queen Beds with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Room service was every 4th day. I didn’t mind not having linens changed or room cleaned, however it would have been nice to have the trash picked up and clean towels daily. One towel per person for 4 days isn’t reasonable.

    Friendly staff and clean accommodations. The view from the balcony was amazing.

    Stayed in August 2022

  • Reviewed: 30 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Island View, Two Queen Beds with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    I booked a handicap room but upon entering the room I discovered that it wasn't and had to change rooms. I also didn't like that their handicap chair lift at the pool and jacuzzi wasn't working and no one knew how to fix the issue during our stay. I didn't like that they didn't have any handicap toilet covers to assist with lifting up and down on the lower position toilets.

    I loved the location and availability to the beach. The staff was courteous and kind especially due to my mother having physical disabilities and being in a wheelchair.

    Stayed in July 2022

  • Reviewed: 17 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Island View, One King Bed
    • Stayed 2 nights
    • Submitted via mobile

    The lack of employees for the restaurant.

    Oceanfront

    Stayed in May 2022

  • Reviewed: 2 July 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Beachfront, One King Bed with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Short breakfast hours and pointless resort fees. Room lights were a little Confusing.

    Our room was excellent. The view was spectacular. Pool and beach was awesome.

    Stayed in July 2022

  • Reviewed: 29 June 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Oceanfront, Two Queen Beds with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Room was next to hospitality room, too noisy at night and staff was not helpful when call to request support

    Nice location

    Stayed in June 2022

  • Reviewed: 22 June 2022

    9.0
    Beautiful hotel with very friendly helpful staff! Loved our room, the pool and beach access!
    • Leisure trip
    • Group
    • Oceanfront, Two Queen Beds with Balcony
    • Stayed 4 nights

    I always fight with the pillows. Bring your own if you are super picky.

    Very welcoming staff! Clean and modern. Easy access to the pool and beach! Starbucks and restaurant on site. Bar. Very nice sized room/ 2 Queen beds with a great oceanfront and pool view. Highly recommend!

    Stayed in June 2022

  • Reviewed: 20 June 2022

    7.0
    Overall it was a good weekend.
    • Leisure trip
    • Family with young children
    • Island View, Two Queen Beds with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant open longer. It closed at 9 pm. Starbucks to stay open longer. Shuttle service did not come for over an hour and half. I had to make 4 calls to the front desk.

    Starbucks on-site though closed at 11am.

    Stayed in June 2022

  • Reviewed: 14 June 2022

    8.0
    Very good
    • Business trip
    • Couple
    • Island View, Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Location, clean, nice pool with towels available. comfortable beds and pillows.

    Stayed in June 2022

Showing 76 – 100

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