183-15 Horace Harding Expressway, Queens, NY 11365, United States
#38 of 81 hotels in Queens
Guests' ChoiceBased on 275 hotel reviews
7.7Cleanliness
8.4
Comfort
8.4
Location
7.8
Facilities
8.1
Staff
8.1
Value for money
7.6
Free WiFi
6.2
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End of dialog contentReviewed: 9 April 2024
Basim
BermudaThe room on the street side was noisy
I asked about breakfast i was told that breakfast was on their other property for their quest only
Stayed in April 2024
Reviewed: 6 April 2024
Stacey
United StatesThe food was subpar. There was a strong smell in the room like wall paper glue or varnish
Stayed in April 2024
Reviewed: 1 April 2024
Jorge
United Stateslocation great, very clean and nice staff
Stayed in February 2024
Reviewed: 19 March 2024
Smileydred
United StatesIt was extremely difficult to sleep or get any rest. The noise from the LIE was horrible.
Stayed in March 2024
Reviewed: 13 February 2024
Timbennink
United StatesMaybe a complimentary breakfast
Breakfast was good, but quite pricey. Overall, having the unplanned extra night in NYC due to a cancelled flight turned out to be a pretty good experience...considering... :)
Stayed in January 2024
Reviewed: 13 January 2024
Parker
Turks & Caicos IslandsLove everything
Rooms was nice
Stayed in December 2023
Reviewed: 11 January 2024
Song
United StatesCleanness and friendly customer service
Stayed in December 2023
Reviewed: 6 January 2024
Guyane
United Statesn/a
cleanliness
Stayed in December 2023
Reviewed: 3 January 2024
Francis
Puerto RicoFood option
The bar besides it.
Stayed in January 2024
Reviewed: 1 January 2024
Vinford
United StatesHaving to notifying the front desk for room service. The price per night was high given the location of the hotel.
The rooms were comfortable, the proximity to Manhattan and other parts Queens were ideal.
Stayed in December 2023
Reviewed: 26 November 2023
Akeshia
United StatesThe room was small. My pillows and sheets had very noticeable stains which was pretty bad. I can understand missing one. But 3 pillows and sheets with huge black spots on it was super annoying. I ended up taking off the sheets and pillows and putting them on the floor.
It’s a nice building. The location was perfect for me since I had to go to Brooklyn and Manhattan
Stayed in November 2023
Reviewed: 28 September 2023
Amy
United StatesOut of many food items and wine
Staff was very helpful and accommodating
Stayed in September 2023
Reviewed: 6 September 2023
Michael
United StatesLocation is at the freeway, very noisy
Room size
Stayed in August 2023
Reviewed: 7 August 2023
Ivette
United StatesOnce I checked I was told sorry for the inconvenience but breakfast would not be available the next morning as they are experiencing some repairs but yet was not offered any discount or anything. I booked this hotel as breakfast was included so one less thing to worry about.
Nice and clean
Stayed in August 2023
Reviewed: 7 August 2023
Robin
CanadaPrice to stay was expensive.
Friendly staff. Clean rooms.
Stayed in August 2023
Reviewed: 25 July 2023
Keith
United StatesBreakfast wasn't the best. Received vouchers (sandwich or oatmeal) otherwise $$$. Little noisy due to expressway, but not impactful.
Stay was excellent and staff very accommodating. Room was clean and workout facilities was great. Valet parking was a benefit, less worry about parking.
Stayed in July 2023
Reviewed: 12 July 2023
Vijay
United KingdomAppropriate selfies, maintain very highly, but I still have issue with the breakfast
I don’t think much about the breakfast, one muffin cup of coffee, that’s what you get for breakfast
Stayed in July 2023
Reviewed: 8 July 2023
Kira
United StatesSlightly more inconvenient to access the subway than other hotels, but not impossible if Ubering or if you are bringing your own vehicle.
Excellent service from the staff, and a very clean location. Also surprisingly quiet, given that our hotel looked out over the highway! Convenient to Flushings and Queens, and the UBS Arena.
Stayed in May 2023
Reviewed: 4 July 2023
Natalie
United StatesAround 2am, someone was trying to get into our room so it scared the hell out of us. We yelled to him and then called down to the front desk. A few minutes later, we were contacted and told that the man had the same room number at the hotel right next door. Would be a good idea to have a system where you need a key card to access floors from the elevator.
Great choice for an overnight stay. Was in town with a friend for a show at Citi Field so it was about a 20 minute Uber ride back and forth with traffic. The staff was friendly at check-in but the real bonus was Annie- she served us in the Bistro the morning we checked out. Her personality was so lovely and she accommodated my food allergies with a smile. Having the bistro on-site was definitely what made this hotel an excellent choice. Beds were okay- a bit soft for my liking. Bathroom products were good. And we had 12:00 check out, which was nice to not have to rush.
Stayed in June 2023
Reviewed: 3 June 2023
Charles
United StatesTV broken. No one on staff available to fix it. Expected a discount for this but nothing received.
Stayed in May 2023
Reviewed: 20 April 2023
Kathy
United StatesNo free breakfast or creamer for coffee in room
Friendly staff
Stayed in April 2023
Reviewed: 9 January 2023
Nichole
United StatesNo breakfast - will stay next door at the Fairfield from now on
clean and convenient
Stayed in November 2022
Reviewed: 30 December 2022
Natasha
United StatesCustomers should not be paying parking fees. The room already cost a lot of money. The parking should be free.
Stayed in December 2022
Reviewed: 9 December 2022
Ivette
United StatesI had to call several times to get toilet paper
i love that the property had a bistro so we could eat there. also it was very clean
Stayed in December 2022
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