132 South Central Avenue, Downtown Phoenix, Phoenix, 85003, United States
#31 of 132 hotels in Phoenix
Guests' ChoiceBased on 222 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.1
Facilities
8.9
Staff
9.0
Value for money
8.5
Free WiFi
8.6
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End of dialog contentReviewed: 27 May 2024
Dickerson-cushman
United StatesIf you didn’t want valet at $45 you could self park for $30 in parking Garage behind hotel. Paid $30 next day when leaving could not get out of garage without paying another $30. No One around to help. Air conditioner in room would not cool room consistently. So sleeping was kinda warm in the room. Had maintenance check it but didn’t get better.
Good location for the baseball game walking distance. Lobby very nice And open
Stayed in May 2024
Reviewed: 30 April 2024
Ricardo
United KingdomPool
Room, location
Stayed in April 2024
Reviewed: 10 December 2023
Jerry
United StatesNothing
Location
Stayed in December 2023
Reviewed: 7 December 2023
Lakes
United StatesValet fee to high and no parking lot and no microwave in room
Everything besides not having a microwave in room
Stayed in December 2023
Reviewed: 5 December 2023
Susan
United StatesView was terrible!! Might want to think about replacing current toilets with comfort level toilets.
Location was excellent! The room was clean and modern. We were ready to leave by 10am and just wanted to sit in the lobby with a cup of coffee. If you’re not going to leave the bistro open later, consider complimentary coffee in the lobby.
Stayed in December 2023
Reviewed: 29 November 2023
Juan
United StatesNo time for breakfast N/A
Stayed in November 2023
Reviewed: 23 November 2023
Gutierrez
United StatesMore towels& hygiene. Shampoos. Lotions etc.
Breakfast was wonderful
Stayed in October 2023
Reviewed: 12 November 2023
Nicos
United KingdomThe indoor swimming pool was too small to swim laps (<15 m).
Comfortable room. had two great nights of sleep there while I was visiting Phoenix for a convention! I also used to the guest laundry which was convenient.
Stayed in October 2023
Reviewed: 5 November 2023
Cgvb
United StatesThe view--but there is nothing they can do about that! There was construction on our side, but it's not something that would affect my decision to stay again.
The rooms were comfortable, spacious. cozy bed linens -- very clean. We went to a baseball game and the stadium was within walking distance. everything was close by.
Stayed in October 2023
Reviewed: 30 October 2023
Inez
United StatesThe mattress in the couch was a bit wiry.
I like that it was downtown. And the pool was warm.
Stayed in October 2023
Reviewed: 14 October 2023
Leaura
United StatesIt was perfect location for the concert
Stayed in September 2023
Reviewed: 25 September 2023
Fernando
MexicoGreat downtown location near Footprint Center
Stayed in September 2023
Reviewed: 19 September 2023
Irene
United StatesThe a/c was not working. The room was too hot
Very nice and clean hotel
Stayed in September 2023
Reviewed: 8 September 2023
Edgar
MexicoDoesn’t have parking
Stayed in September 2023
Reviewed: 7 September 2023
Corie
United StatesConvenient location, great valet service, clean
Stayed in August 2023
Reviewed: 5 September 2023
Lourdes
United StatesHotel didn't have a parking garage and valet was $40 😔
Stayed in September 2023
Reviewed: 4 September 2023
Shawnie
United StatesComfort and location
Stayed in September 2023
Reviewed: 29 August 2023
Dexter
United Statesmore food & drink choice for lunch & dinner to buy in the hotel
indoor pool & laundry that accepts debit card
Stayed in August 2023
Reviewed: 26 August 2023
Raquel
United StatesNo glass shower
Stayed in August 2023
Reviewed: 23 August 2023
Paul
United StatesRooms too small
Very clean
Stayed in August 2023
Reviewed: 14 August 2023
Rebecca
United StatesNot a big deal but, ice machine is only on two floors.
Location!
Stayed in August 2023
Reviewed: 10 August 2023
Hector
MexicoRoom space, house keeping was not done during all my stay even it's part of the cost everyday.
Location
Stayed in August 2023
Reviewed: 30 July 2023
Angela
United StatesThe room does not have much space. Two foot walk ways around bed and couch. Lucky it was just me and my spouse. You can not fit more than two people in the room. We were charged a premium no refundable for the room of $252 for the night, but when we checked the night we were there it was only $129 because the concert didn’t go. Booking.com does not homer price match.
We booked for the Madonna Concert that was cancelled. The room/hotel would have been the perfect location had the concert gone forward. Walking distance to shops, bars and restaurant a plus.
Stayed in July 2023
Reviewed: 11 July 2023
Alexander
AustriaUnfortunately the trains running nearby can be heard too much. If you have a light sleep, they can wake you up.
Really good hotel in a good spot I. The center of Phoenix. Very close to Chase Field.
Stayed in July 2023
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