One of the employees tried to enter my room without permission, and the do not disturb sign was hanging on the door post. I complained to management, and they apologized for the invasion of privacy, blaming it on the worker not speaking English. If you have an employee working in the USA, you need to make sure they speak English.

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Stayed in May 2024

The neighbors across the hall. There were children there and kept letting the door bump through the night!

The property was clean and inviting.

Stayed in March 2024

Nothing everything was satisfactory

The staff, quick check in and good location

Stayed in January 2024

The jacuzzi was out of service which was something not mentioned on the website . So I was a little disappointed since we drove 10 hours to get there

The staff was very nice

Stayed in December 2023

Reserved room through booking.com. Was supposed to be a double room with a sofa sleeper but only got a single room with one bed. Room was kind of small and only had a very tiny mini fridge. No microwave even.

The whirlpool was awesome Very nice looking hotel Used booking.com to reserve room when arrived told them my name and handed me a key. Very easy and quick check-in. Very quiet never heard noise from next door rooms or doors opening and closing in the hallway. Very peaceful.

Stayed in January 2024

Bathroom need’s attention.. the shower was kinda icky but it was fine since we were only there to sleep 1 night while on road trip. The “balconies” are so tiny barely 2 people can’t fit & they were covered with cigarette butts

Easy to find, friendly staff, comfy bed

Stayed in December 2023

Top sheet we took off the bed due to a spot on the sheet, and floors need to be deep cleaned. The hot tub was drained out.

Bartender done great with food and drinks, bed was comfortable.

Stayed in December 2023

The property was fine. However, the refrigerator was way too small, there was no light in the closet, prices at the Bistro were astronomical and some members of the staff, including the manager were unhelpful.

Location and comfort.

Stayed in November 2023

Hot tub and pool, small kids in both like wild animals, mothers didn't care, toys in hot tub, jumping in..at less 6 in hot tubs under age of 10..

Breakfast

Stayed in November 2023

The bed had deep worn out mattress hole where someone laid it was very uncomfortable to sleep in it complained to the manger was supposed to get a night reimbursed it but never did !!!!

We loved the balcony on our room

Stayed in September 2023

When I checked in they didn’t tell me my whirlpool wasn’t working and only offered a 20 dollar refund

Stayed in September 2023

I was a little disappointed that their wasn:t much to buy from the store . I was also would had like to have clean towels and wash cloths for the next day ,I know it could hsd been a problem but I was looking forward of getting in the pol that was closed.

I like the location easy to find . nice size room clean room could had been a little better .

Stayed in August 2023

The hotel charged me $22 over an unknown unauthorized service.

The fact we didn't need to leave the hotel to have a great time.

Stayed in August 2023

The pool and hot tub where not open and that was one of the reason we booked this room at this hotel. My wife specifically asked me to make sure that the hotel had a pool and Hot tub which I did and once we hot settled into the room we went to take a look at the pool area and there was a sign saying area closed off. It was honestly a big inconvenience. I wish we would have been told this at the time of booking.

Stayed in August 2023

I was told that breakfast was served from 6-10. Usually it is complimentary. I went across the street to Waffle House. I will be coming back to Gastonia regularly to visit family. But not having the Breakfast or even coffee available on a complementary level just lowered the value of my stay.

The location was great. The breakfast was Waffle House.

Stayed in August 2023

Pool was closed and nothing was said about it on the website. My kids were very upset.

Beds were conformable

Stayed in August 2023

The deposit was $100. not advertised $40. The Pool is closed due to construction; that was my main reason for booking the room! there is breakfast, but nothing is free

I liked my balcony room. I like the internet TV because I watch alot of You Tube. The location is great, it's beside the mall, convenient to i85, there's a waffle house and several restaurants in walking distance. The workout room has nice equiptment.. I would prefer this indoor pool over the one next door at its sister motel next door. It's more private here.

Stayed in August 2023

I had 3 people walk in my room from 9am-11:30. The last being a man rite after I put my clothes on thankfully and he came all the way in. It wasn’t a housekeeper it looked like pest control

Stayed in July 2023

Clean!! Cozy comforting place

Staff was OUTSTANDING I CAME IN LATE AND GOT RIGHT TO MY ROOM AFTER A LONG DRIVE Stay was good place nice great beds clean

Stayed in July 2023

Small centipedes in bathroom

Locatio

Stayed in July 2023

No cups in the room. No microwave.

Balcony and beds

Stayed in June 2023

Breakfast not included

The beds were really comfortable

Stayed in June 2023

Outdated ac unit. Didn't really work too well.

Breakfast wasn't included but the beds were great! Tvs were nice and the internet worked perfectly. Showerhead felt nice too.

Stayed in July 2023

Air conditioner barely working, no microwave in the room, no coffee cups in the room, only one coffee package for two people for two mornings and the lady in the bistro was extremely rude and lazy

Clean room and hotel in convenient location

Stayed in June 2023