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Reviews of Courtyard Durham Near Duke University/Downtown 3 stars

1815 Front Street, Durham, NC 27705, United States

#51 of 73 hotels in Durham

Guests' Choice

Review score

Based on 146 hotel reviews

7.4

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    8.6

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.5

  • Free WiFi

    6.1

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Showing 1 – 25

  • Reviewed: 6 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The toilet and sink areas are to LOW!!!

    Great value.

    Stayed in May 2024

  • Reviewed: 4 April 2024

    6.0
    Price doesn't match the quality.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The price for the room doesn't match the quality of the room. The lobby and hallway look better than the room. Old furniture and spots on the love seat.

    The bed was comfortable.

    Stayed in March 2024

  • Reviewed: 11 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 10 nights
    • Submitted via mobile

    It was hard to get the room cleaned during our 10 Day stay. We had to report the lack of maid service several times To the front desk during our stay.

    Stayed in January 2024

  • Reviewed: 25 July 2023

    8.0
    Overall it was a comfortable stay for two days!! Could use some improvements!!
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The pool was not clean and was not cleaned the duration of my stay! The bistro was not opened when they were suppose to be for dinner! The key lock on room door was broken! There was hair all in the bathroom and on bed!

    The property was in a convenient location!!

    Stayed in July 2023

  • Reviewed: 28 June 2023

    6.0
    Pleasant
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    There were no wash cloths in the rooms, staff stated they were locked up and they couldn’t get to them so, the night we checked in we had to take showers with hand towels. The second night there other guest were very loud in the hallway. A lady in the room next to mine I could hear hear while conversation. There was a lot of running and playing in the hallways. Staff didn’t really seem to care. The last night there I had to ask for clean towels and wash cloths. the lady at the desk told me that you don’t get daily cleaning although I was there for 3 days. And had to ask for clean linen each time. I thought was odd… but overall I will definitely pick a better place to stay. Safety wasn’t an issue at all.

    check in was smooth. We checked in around 8pm. I was there for a 3 day college orientation for my son

    Stayed in June 2023

  • Reviewed: 29 April 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Grounds was not clean and didn't feel safe. Also, ladder was left in stairway causing a trip hazard.

    Breakfast was limited and had to pay for everything including coffee

    Stayed in April 2023

  • Reviewed: 1 March 2023

    7.0
    it was ok for the most part and the staff was very friendly
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    that I had to be moved because the bathroom had a leak from the ceiling.

    it was clean

    Stayed in February 2023

  • Reviewed: 25 February 2023

    7.0
    comfortable
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    location to Duke Hospital

    Stayed in February 2023

  • Reviewed: 23 August 2022

    7.0
    Southern charm despite staff shortages. AC needs serious update.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 5 nights

    One of the packages, from Amazon, which was marked as delivered to the hotel before my arrival, was nowhere to be found. Staff looked everywhere and said it wasn't there. Additionally, the hotel was having serious staffing issues, so we did not get our room made during our 5 day stay. The AC in the lobby area was down so they had huge fans but still hot. And the AC in the room was reset to 75 during the day while we were away, so we'd come back every evening to a hot and stuffy room.

    The room size was perfect, true to picture on booking website. Staff was incredibly helpful and courteous and hospitable. They exceeded our expectations. I called before making the reservation to make sure they could receive and hold a few packages for me. They did and the packages were in my room when I checked in.

    Stayed in August 2022

  • Reviewed: 2 August 2022

    8.0
    This hotel was in a good location for us to go to a concert at the Performing Arts Center.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The carpets were stained everywhere from the elevator to our room.

    The location was great and easy to get to. The bedding smelled fresh and clean.

    Stayed in August 2022

  • Reviewed: 11 July 2022

    8.0
    Very good
    • Business trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Had to pay for breakfast

    I enjoyed my stay. The staff was friendly. Loved the pressure of the shower. (I know that may not seem like much). Most hotels have lower shower pressure

    Stayed in July 2022

  • Reviewed: 27 June 2022

    7.0
    Great hotel for the budget
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff

    Stayed in June 2022

  • Reviewed: 23 March 2022

    6.0
    ok
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Have stayed there numerous times and have noticed a steady decline in the physical facility

    location

    Stayed in February 2022

  • Reviewed: 1 February 2022

    8.0
    my stay was ok and comfortable
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    no inside pool

    it was ok

    Stayed in January 2022

  • Reviewed: 24 January 2022

    8.0
    Indescribable
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    they put an out of order sign on the front door so they guests had to enter through side door to keep the cold air from getting the receptionists. I was charged $15 for a microwave that didn’t show up on my bill. Then when I got home an additional $10 was taken that is Not on my receipt or in the computer.

    was quiet

    Stayed in January 2022

  • Reviewed: 28 November 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Did not eat there. Location was what I wanted.

    Stayed in November 2021

  • Reviewed: 15 November 2021

    7.0
    Stay was ok, but not for the price they were asking for 1 night.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    Bathroom was not up to par. Tub had paint pealing, towel railing fell down over top of the toilet.

    Location was good, within distance of restaurants, gas stations and the highway.

    Stayed in November 2021

  • Reviewed: 25 October 2021

    8.0
    AVERAGE
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 2 nights

    Mattress was good. PILLOWS WERE HORRIBLE!

    It was ok. Could be better.

    Stayed in October 2021

  • Reviewed: 22 October 2021

    8.0
    Made our trip to Durham and the Mavericks concert comfortable and enjoyable!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    No light bulbs in the lamp at the desk; TV remote didn't work the morning we were leaving.

    The room was very comfortable; easy parking; easy access to highway; friendly staff; lounge area is very nice.

    Stayed in October 2021

  • Reviewed: 7 October 2021

    6.0
    Below expectations
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 2 nights

    The bed had a pillow top which was very uncomfortable and bad for the back. The whole floor reeked of marijuana on Fri and Sat and Sun morning. I informed staff but they didn't seem very concerned at all.

    Not much.

    Stayed in October 2021

  • Reviewed: 20 September 2021

    7.0
    Somewhat satisfied
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The hotel lobby was extremely warm and uncomfortable, the a/c was not working in the lobby. The Front desk associate informed us that the hotel was at full occupancy, so bedding and towels were limited. We received inadequate bedding for the sleeper sofa. The a/c in the room was operational but required frequent adjustments, and provided inadequate cooling during the sleeping hours, when no one was awake to continuously adjust the thermostat. The Frontdesk associates were friendly and apologetic, but not able to assist with some of the woes.

    The hotel and our room were clean, and TV control via my personal phone device was an option. Parking was sufficient and the location worked for the purposes of our visit. And as previously stated, the Hotel staff was friendly, but also visibly frustrated.

    Stayed in September 2021

  • Reviewed: 26 August 2021

    7.0
    Besides the fact the drainage system backed up in my room on my last night., Not a bad stay
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 6 nights

    NO COFFEE in LOBBY at all

    What Breakfast? and Why Do you have to pay for it. Start hour is to late for individuals who have to leave for a job site by 7 AM

    Stayed in August 2021

  • Reviewed: 19 August 2021

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 1 night

    Location

    Stayed in July 2021

  • Reviewed: 2 August 2021

    7.0
    No restaurant.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night

    We thought the restaurant was open which was one reason for choosing this hotel. It is not open and that was not clear from the booking information. We are Covid wary and wanted to order room service--not available. Breakfast is not included and there are virtually no healthy options on the limited menu.

    The room was nicely furnished and clean with updated decor.

    Stayed in August 2021

Showing 1 – 25

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