1815 Front Street, Durham, NC 27705, United States
#51 of 73 hotels in Durham
Guests' ChoiceBased on 146 hotel reviews
7.4Cleanliness
8.0
Comfort
7.9
Location
8.6
Facilities
7.5
Staff
8.3
Value for money
7.5
Free WiFi
6.1
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End of dialog contentReviewed: 6 May 2024
Ouida
United StatesThe toilet and sink areas are to LOW!!!
Great value.
Stayed in May 2024
Reviewed: 4 April 2024
Nelson
United StatesThe price for the room doesn't match the quality of the room. The lobby and hallway look better than the room. Old furniture and spots on the love seat.
The bed was comfortable.
Stayed in March 2024
Reviewed: 11 January 2024
Alberto
United StatesIt was hard to get the room cleaned during our 10 Day stay. We had to report the lack of maid service several times To the front desk during our stay.
Stayed in January 2024
Reviewed: 25 July 2023
Larette
United StatesThe pool was not clean and was not cleaned the duration of my stay! The bistro was not opened when they were suppose to be for dinner! The key lock on room door was broken! There was hair all in the bathroom and on bed!
The property was in a convenient location!!
Stayed in July 2023
Reviewed: 28 June 2023
Teresa
United StatesThere were no wash cloths in the rooms, staff stated they were locked up and they couldn’t get to them so, the night we checked in we had to take showers with hand towels. The second night there other guest were very loud in the hallway. A lady in the room next to mine I could hear hear while conversation. There was a lot of running and playing in the hallways. Staff didn’t really seem to care. The last night there I had to ask for clean towels and wash cloths. the lady at the desk told me that you don’t get daily cleaning although I was there for 3 days. And had to ask for clean linen each time. I thought was odd… but overall I will definitely pick a better place to stay. Safety wasn’t an issue at all.
check in was smooth. We checked in around 8pm. I was there for a 3 day college orientation for my son
Stayed in June 2023
Reviewed: 29 April 2023
Kenneth
United StatesGrounds was not clean and didn't feel safe. Also, ladder was left in stairway causing a trip hazard.
Breakfast was limited and had to pay for everything including coffee
Stayed in April 2023
Reviewed: 1 March 2023
Williett
United Statesthat I had to be moved because the bathroom had a leak from the ceiling.
it was clean
Stayed in February 2023
Reviewed: 25 February 2023
Chesley
United Stateslocation to Duke Hospital
Stayed in February 2023
Reviewed: 23 August 2022
Emilia
United StatesOne of the packages, from Amazon, which was marked as delivered to the hotel before my arrival, was nowhere to be found. Staff looked everywhere and said it wasn't there. Additionally, the hotel was having serious staffing issues, so we did not get our room made during our 5 day stay. The AC in the lobby area was down so they had huge fans but still hot. And the AC in the room was reset to 75 during the day while we were away, so we'd come back every evening to a hot and stuffy room.
The room size was perfect, true to picture on booking website. Staff was incredibly helpful and courteous and hospitable. They exceeded our expectations. I called before making the reservation to make sure they could receive and hold a few packages for me. They did and the packages were in my room when I checked in.
Stayed in August 2022
Reviewed: 2 August 2022
Jane
United StatesThe carpets were stained everywhere from the elevator to our room.
The location was great and easy to get to. The bedding smelled fresh and clean.
Stayed in August 2022
Reviewed: 11 July 2022
Saymmmm
United StatesHad to pay for breakfast
I enjoyed my stay. The staff was friendly. Loved the pressure of the shower. (I know that may not seem like much). Most hotels have lower shower pressure
Stayed in July 2022
Reviewed: 27 June 2022
Claudia
United StatesFriendly staff
Stayed in June 2022
Reviewed: 23 March 2022
Chesley
United StatesHave stayed there numerous times and have noticed a steady decline in the physical facility
location
Stayed in February 2022
Reviewed: 1 February 2022
Lashawnda
United Statesno inside pool
it was ok
Stayed in January 2022
Reviewed: 24 January 2022
Darryle
United Statesthey put an out of order sign on the front door so they guests had to enter through side door to keep the cold air from getting the receptionists. I was charged $15 for a microwave that didn’t show up on my bill. Then when I got home an additional $10 was taken that is Not on my receipt or in the computer.
was quiet
Stayed in January 2022
Reviewed: 28 November 2021
Beverly
United StatesDid not eat there. Location was what I wanted.
Stayed in November 2021
Reviewed: 15 November 2021
Ira
United StatesBathroom was not up to par. Tub had paint pealing, towel railing fell down over top of the toilet.
Location was good, within distance of restaurants, gas stations and the highway.
Stayed in November 2021
Reviewed: 25 October 2021
Ronald
United StatesMattress was good. PILLOWS WERE HORRIBLE!
It was ok. Could be better.
Stayed in October 2021
Reviewed: 22 October 2021
Barbara
United StatesNo light bulbs in the lamp at the desk; TV remote didn't work the morning we were leaving.
The room was very comfortable; easy parking; easy access to highway; friendly staff; lounge area is very nice.
Stayed in October 2021
Reviewed: 7 October 2021
Jason
SingaporeThe bed had a pillow top which was very uncomfortable and bad for the back. The whole floor reeked of marijuana on Fri and Sat and Sun morning. I informed staff but they didn't seem very concerned at all.
Not much.
Stayed in October 2021
Reviewed: 20 September 2021
Ayoka
United StatesThe hotel lobby was extremely warm and uncomfortable, the a/c was not working in the lobby. The Front desk associate informed us that the hotel was at full occupancy, so bedding and towels were limited. We received inadequate bedding for the sleeper sofa. The a/c in the room was operational but required frequent adjustments, and provided inadequate cooling during the sleeping hours, when no one was awake to continuously adjust the thermostat. The Frontdesk associates were friendly and apologetic, but not able to assist with some of the woes.
The hotel and our room were clean, and TV control via my personal phone device was an option. Parking was sufficient and the location worked for the purposes of our visit. And as previously stated, the Hotel staff was friendly, but also visibly frustrated.
Stayed in September 2021
Reviewed: 26 August 2021
Dale
United StatesNO COFFEE in LOBBY at all
What Breakfast? and Why Do you have to pay for it. Start hour is to late for individuals who have to leave for a job site by 7 AM
Stayed in August 2021
Reviewed: 19 August 2021
Diane
United StatesLocation
Stayed in July 2021
Reviewed: 2 August 2021
Philip
United StatesWe thought the restaurant was open which was one reason for choosing this hotel. It is not open and that was not clear from the booking information. We are Covid wary and wanted to order room service--not available. Breakfast is not included and there are virtually no healthy options on the limited menu.
The room was nicely furnished and clean with updated decor.
Stayed in August 2021
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