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Reviews of Courtyard by Marriott Oklahoma City Downtown 4 stars

2 West Reno Avenue, Oklahoma City, OK 73102, United States

#29 of 175 hotels in Oklahoma City

Guests' Choice

Review score

Based on 464 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 21 May 2024

    10
    It was a lovely stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Awesome

    Stayed in April 2024

  • Reviewed: 14 May 2024

    10
    Great stay in the heart of OKC, walkable to most everything we wanted to see & do
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Great breakfast, loved the made to order omelets & waffle maker

    Stayed in April 2024

  • Reviewed: 2 May 2024

    10
    Great experience
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine

    Staff was friendly. The facility was nice and clean.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Clean and good location
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Good location

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Convince and the staff was friendly

    Stayed in March 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Close to restaurants and town centre

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Fantastic Stay at a Wonderful Hotel.
    • Leisure trip
    • Family with young children
    • Wellness Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    There wasn't a single thing about this hotel I didn't like.

    This was my first time staying at this hotel and I have to say it was fantastic. Everything exceeded my expectations. My dad & I went to a Thunder game and the location couldn't have been any better. I'm handicapped and in a wheelchair and it was so easy just to roll from the hotel to the game. I'll definitely be staying here again. Two Thumbs Up 👍👍 for The Courtyard Marriott.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Perfect hotel spot when in town for concerts!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Wish the bathroom had air vents. Also wish breakfast was complimentary ($19) since you have to pay for either parking garage ($23) or use valet ($32).

    We’re in town for the Drake concert and the location of hotel was convenient, right next door.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    A Pricey Option of Comfort!
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The overpriced breakfast...given the rate of the room, it should've been free. I mean people aren't going to sit and walk and eat like it's a general buffet...so charging $19.00 is excessive and per person, not to mention children if they're with you. Also to have guests pay for parking, when they've already paid a hefty price for the room...it would seem the parking fee had already been calculated into the price of the room, and thus the Marriott is getting over. After all, only guests of the hotel should be able to park in the attached garage, not those visiting the surrounding event centers...correct.

    Loved, loved, loved the cleanliness and comfort of the hotel and room. Loved the ease and accessibility of getting in and out of the hotel. Loved the breakfast, albeit overpriced for the offerings, it was still nice.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    Courtyard by Marriott OKC
    • Leisure trip
    • Couple
    • Guest room, King, Balcony
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately we had to call the front desk twice on a group of kids playing basketball in the hallway. It was 2:30 am & these kids were still running the halls. That's a bit ridiculous. Parents should be responsible for keeping their children under control especially after a certain time of the evening.

    The staff was great! The room was clean. We will definitely stay here again.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    Exceptional
    • Group
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Service,clean and convenient

    Stayed in March 2024

  • Reviewed: 12 March 2024

    8.0
    It was good except paying the 19 per person for gross food.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Please do not pay the 19 dollars for what they call breakfast. It was so gross. I told the person there and she said oh well so I was upset about that whole experience.

    It was just next door to Paycom!!

    Stayed in March 2024

  • Reviewed: 7 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The fact that i had to pay extra for parking.

    Stayed in February 2024

  • Reviewed: 4 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I did not like that I was not given what I had paid for from the beginning. I booked through booking.com and I wish there was more communication between booking.com and Marriott.

    I booked through booking.com and was promised a room with a view or a balcony to queen beds and when we got there we had no view we had no balcony the beds were small we were just like shoved in a $50 room well I paid almost 200. April, the manager at the courtyard we were staying at quickly corrected that. She saw that we had everything we were promised including our breakfast. I would like to thank Marriott on hiring such an exemplary employee and manager.

    Stayed in March 2024

  • Reviewed: 17 February 2024

    9.0
    Loved it, would definitely stay here again
    • Leisure trip
    • People with friends
    • Guest room, King, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Everything was nice except that one elevator wasn’t in service while we were there

    Right next to paycom center. Super convenient location.

    Stayed in January 2024

  • Reviewed: 17 February 2024

    10
    Great
    • Leisure trip
    • Couple
    • Guest room, King, Balcony
    • Stayed 2 nights

    n/a

    Everything was nice and clean.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    We enjoyed our stay and the staff. Alarm was only issue.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Due to pool maintenance there was a constant beeping noise that made it difficult to sleep the first night of our 2 night stay. The front desk was very helpful and offered to move us but since it was late we told them we would see how difficult sleeping would be and move if we could not get to sleep. We were emailed from hotel the next day with an offer to move or upgrade . I replied but never heard back again so we just made do in original room. The same alarm went off again the second night from about 1 am to 4 am.

    Our 2 breakfasts were excellent; and breakfast staff was great. Location was great.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    location, shower!!, bed and pillows were amazing!

    Stayed in February 2024

  • Reviewed: 8 February 2024

    8.0
    Quick and chill
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Elevator was down - tv wasn’t hooked to Internet

    Location,clean,comfortable

    Stayed in February 2024

  • Reviewed: 7 February 2024

    8.0
    Nice stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    It was very busy with a Thunder game in town and some type of cheerleading/pom thing going on. One of the elevators was out and many were waiting a long time to get to their rooms. We had to use the service elevator. Not a big problem but I don't think many people knew about it.

    Room was clean and comfortable. Hallways were quiet. Shower was hot. I have no complaints.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    10
    In a world where customer service seems to be going to the wayside, this hotel was very refreshing! Every single staff m
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Being located right next to the Paycom Center makes this ideal for events!

    Stayed in February 2024

  • Reviewed: 3 February 2024

    10
    Room was great and very comfortable. Entire staff was very courteous and helpful.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Door latch to balcony for room didn’t properly lock.

    Location to concert venue.

    Stayed in February 2024

  • Reviewed: 3 February 2024

    10
    The place to stay if you're heading to the NBA
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    There was nothing we didn't like!

    Oh my goodness, we could not rave about this hotel and our stay more. We were in OKC to attend the NBA. The location of the hotel literally backs onto the arena, which was perfect for us. The staff were so incredibly lovely and helpful, engaging in conversations, offering late check outs, providing us with bottles of water and chocolate. The room was large and very clean, with a very large and comfortable bed and spacious bathroom. The breakfast offered by the hotel has plenty to choose from and you can also purchase an espresso coffee separately. The hotel is also close to Bricktown if you're looking to explore.

    Stayed in January 2024

  • Reviewed: 31 January 2024

    9.0
    Came to celebrate my bday and attend the Thunder game. Had a great time.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Having to pay for parking access. As a paying guest I feel that should be included in my room rate.

    Convenience, friendly front desk staff, room was very comfortable

    Stayed in January 2024

Showing 1 – 25

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