3111 University Parkway, Winston-Salem, NC 27105, United States
#14 of 33 hotels in Winston-Salem
Guests' ChoiceBased on 91 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.8
Facilities
8.5
Staff
9.0
Value for money
8.1
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End of dialog contentReviewed: 14 April 2023
Dayana
United Statesliked everything
wonderful staff!
Stayed in April 2023
Reviewed: 27 February 2023
Dan
United StatesLocation
Stayed in February 2023
Reviewed: 14 December 2022
Tom
United Statesbathroom fixtures: toilet paper holder broke, sink faucet loose from mounting plate
location was good
Stayed in December 2022
Reviewed: 8 November 2022
Jasmine
United Statesair conditioner rattled for a while through the night
convenient to the university
Stayed in November 2022
Reviewed: 13 October 2022
Nicole
SwitzerlandDining options limited.
Good location in terms of proximity to WFU. Very reasonably priced. Generous sized rooms. Helpful staff. A good hotel all round.
Stayed in October 2022
Reviewed: 18 July 2022
Schlosser
United StatesAll was good.
Stay was wonderful albeit for the fire alarm that went off. But even that was well handled. We will definitely stay with Marriott Courtyard again!
Stayed in July 2022
Reviewed: 31 May 2022
Gentry
United StatesBed could have been more comfortable but an effort was made. There needs to be a mirror in the living area. Only mirror was in the bathroom. Front desk staff didn't give us our food vouchers and we had to dig for information on the second day.]
Location was great. It put us within a few miles of where we needed to be without dealing with the Hassel of traffic and downtown.
Stayed in May 2022
Reviewed: 7 February 2022
Feaster
United StatesGreat stay. I think this location has a "glitch" when I book thru booking.com. it's the second time the booking didn't appear in their system at courtyard winston salem university. Still a great stay
Great stay. I think this location has a "glitch" when I book thru booking.com. it's the second time the booking didn't appear in their system at courtyard winston salem university. Still a great stay
Stayed in February 2022
Reviewed: 29 August 2021
Jennifer
United StatesThe bedspread needed a good washing if you know what I mean!
Nice pool
Stayed in August 2021
Reviewed: 10 July 2021
Berkeley
United States-no complimentary breakfast
Great: -Shower -William, the associate on duty morning of July 9. Helped me with my laundry😀 -having a Starbucks in the lobby -use of a lobby for gatherings -cleanliness Overall, would recommend this Courtyard.
Stayed in July 2021
Reviewed: 17 December 2023
Terry
United StatesI liked everything about it
My room, the comfy bed, The dining and the staff.
Stayed in December 2023
Reviewed: 15 October 2023
Douglas
United StatesWe were terribly disappointed & though we had to pay we left. Totally misrepresented & the room looked like a drab morgue room. Not one picture because the guests steal them! The room over looked the drainage ditch & the toilet didn’t work. The BISTRO WAS the lobby & the The only good thing was the staff was honest. I will be contacting MARRIOT for a refund & I would expect BOOKINGS to help. Please advise.
Stayed in October 2023
Reviewed: 5 October 2023
Rocky
United StatesAll was great
Clean comfortable stay,staff was amazing
Stayed in September 2023
Reviewed: 18 June 2023
Denise
United StatesMy trip was too short, only stayed one night. Hoping my nephew decides on Wake Forest University so I can visit..
It is located only a 2 minute drive from Wake Forest University. The room was large and the bed very comfy. The front desk staff was awesome and friendly and knowledgeable about the area as it was our first time there. Would stay again.
Stayed in June 2023
Reviewed: 14 May 2023
Beverly
United StatesThe rooms smelled like Mildew it wasn’t that clean, staff was fine but the hotel isn’t that clean
Stayed in May 2023
Reviewed: 18 March 2023
Carson
United Statesnothing
nicest desk staff. genuinely welcoming. I liked that the hotel was in the style of the area, not a typical modern hotel
Stayed in March 2023
Reviewed: 6 March 2023
Kathy
United StatesIt is not my responsibility to have to deal with your night security guard who is unhappy with their life or job or whatever her problem was. I shouldn't be threatened while staying with you by a member of your staff. That was unacceptable. I paid a good bit of money to stay with you and expect your nighttime employees to be as welcoming as your daytime employees. Her attitude towards this hotels' guests was beyond unacceptable. To have a member of your security team tell us to go stand on the sidewalk outside your property at night to smoke a cigarette because she was "shutting it down" was unacceptable as well. It is not her right to tell 2 guests, who were not being loud or disruptive, to go to their room like we were in timeout. I was absolutely shocked by the amount of hostility towards us from that security guard and have never experienced anything like that at another hotel.
Reception was very helpful when we checked in and helped us with a booking issue even though the hotel was very crowded that day.
Stayed in March 2023
Reviewed: 4 March 2023
Petar
United StatesNothing
The hotel was close to my destination and my room and sheets were really clean, the breakfast was good
Stayed in March 2023
Reviewed: 14 October 2022
Brett
United StatesThe staffs were very nice, the room was clean and updated and the breakfast was good!
Stayed in October 2022
Reviewed: 1 October 2022
Masaii
United Statesmicrowave was not in the room
n/a
Stayed in September 2022
Reviewed: 16 August 2022
Everett
United StatesParking was bad. There were vehicles with trailers taking up parking spaces close to the entrance and I can't walk too far. The toilet seat would not stay up and the room did not have a pull out sofa as advertised.
The room was clean and comfortable.
Stayed in August 2022
Reviewed: 17 June 2022
Marcus
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 13 June 2022
Margo
United StatesThe extra $20 per night for incidentals. This should have been known during the booking process.
Excellent location and clean
Stayed in June 2022
Reviewed: 4 May 2022
Burke
United Statesno restaurants near
close and staff was great
Stayed in May 2022
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