401 West Summit Hill Drive, Knoxville, TN 37902, United States
#20 of 102 hotels in Knoxville
Guests' ChoiceBased on 616 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.3
Facilities
8.9
Staff
9.3
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 6 May 2024
Brittany
United StatesEveryone was friendly. it was clean and quiet and very helpful and knowledgeable about what was around to eat and do
Stayed in April 2024
Reviewed: 3 May 2024
Laura
United StatesParking garage lower level does not have an elevator. No bell hop, had to carry luggage up steps from parking lower level. There is construction so perhaps this will be better when finished.
Good location for Market Square and Gay Street.
Stayed in April 2024
Reviewed: 27 April 2024
Emily
United StatesParking
The luxury look and comfort with friendly staff
Stayed in April 2024
Reviewed: 24 April 2024
Sarah
United Stateslocation, easy walking distance to theaters
Stayed in March 2024
Reviewed: 22 April 2024
Paige
United StatesNothing really 😀
This property is super nice, clean, & the location is top notch.
Stayed in April 2024
Reviewed: 22 April 2024
Sydney
United StatesExit signs in parking garage could be improved
Buffet breakfast good enough.
Stayed in April 2024
Reviewed: 20 April 2024
Anna
United StatesMoney stolen from room and management did nothing.
Great location and facility.
Stayed in April 2024
Reviewed: 12 April 2024
Tracey
United KingdomGreat location and facilities
Stayed in April 2024
Reviewed: 8 April 2024
Jami
United StatesClose location to our event.
Stayed in March 2024
Reviewed: 3 April 2024
Eloise
IrelandThe room was a little cramped but that was expected for the kind I booked.
The location is perfect, it’s quiet but close to everything. The staff was the friendliest I have ever experienced, they were super friendly and accepting of my dog and did whatever they could to make our stay a good one. The pool and fitness center was great and everything was sparkling clean.
Stayed in April 2024
Reviewed: 1 April 2024
Gregory
United StatesThe parking garage exit is very tight due to construction
Excellent location for easy access to the downtown area . Staff was courteous and helpful, rooms were very clean and comfortable. We will stay there again when we visit Knoxville.
Stayed in March 2024
Reviewed: 31 March 2024
Jeremy
United StatesVery fancy hotel for the value! Lobby, hallways, and the rooms were incredibly nice and clean! Indoor gym and the pool were great also!
Stayed in March 2024
Reviewed: 30 March 2024
Cmoon48
United StatesIt is not only very clean but it is maintained well, unlike many other hotels. It had conveniences, ambiance, and workers who truly tried to be helpful. A refreshing change from most places!
Stayed in March 2024
Reviewed: 14 March 2024
Rebecca
United StatesThe huge hole when you pulled out of the parking garage.
Centrally located. Clean, good food, quiet. Stayed there before so I knew where it was. Short drive to U of Tennessee.
Stayed in February 2024
Reviewed: 2 March 2024
Shelia
United StatesThe staff were very friendly and tried to make us very comfortable.
Stayed in March 2024
Reviewed: 29 February 2024
David
United StatesThe staff was great!
Stayed in February 2024
Reviewed: 20 February 2024
Marc
United StatesNo valet
Location
Stayed in February 2024
Reviewed: 29 January 2024
Deinery
United StatesAvailability of the buffet when many people around.
Location and Buffet Breakfast. They accept dogs ( for a fee)
Stayed in January 2024
Reviewed: 27 January 2024
Michael
United StatesWe loved it all..
Wonderful Downtown Location Great service and accommodation
Stayed in January 2024
Reviewed: 22 January 2024
Frederick
United StatesLocation
Stayed in December 2023
Reviewed: 7 January 2024
Heather
United StatesNothing
Every thing very nice. Staff exceptional
Stayed in December 2023
Reviewed: 3 January 2024
David
United StatesGreat location and great value.
Stayed in December 2023
Reviewed: 27 December 2023
Tianjin80
United StatesNothing. All was organized and convenient
All of it.
Stayed in December 2023
Reviewed: 11 December 2023
Anthony
United StatesCouldn’t find anything.
The fitness area was amazing.
Stayed in December 2023
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