8613 Brook Road, Richmond, VA 23060, United States
#50 of 75 hotels in Richmond
Guests' ChoiceBased on 222 hotel reviews
6.6Cleanliness
7.3
Comfort
7.3
Location
7.7
Facilities
7.0
Staff
7.1
Value for money
7.1
Free WiFi
9.0
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End of dialog contentReviewed: 20 May 2024
Yolanda
United StatesNo complaints
Everything
Stayed in May 2024
Reviewed: 16 May 2024
John
CanadaThe desk attendant didn't seem to be all there. No smile, constantly on his phone. The bed was extremely soft. As you slept, you would sink to the middle of the bed. There was no clock/radio. There was 1 small bar of soap for the sink area & the shower (two would have been nice).There was no kleenex (nose tissue) in the bathroom. The kitchen area for the morning breakfast consisted of 1 coffee machine and 1 juice machine.
Very good location and quiet.
Stayed in May 2024
Reviewed: 22 April 2024
Maurisa
United StatesThe linen and towels could have been cleaner. I noticed a few stains.
Loved the amenities and comfortability of the room. The jacuzzi bath was amazing
Stayed in April 2024
Reviewed: 22 April 2024
Stollings
United StatesThe coffee was horrible no breakfast was sad
The rooo
Stayed in April 2024
Reviewed: 15 January 2024
Erick
CanadaRespect your internet sites offers
This is a rip off no breakfast was offered.your internet mentions Free breakfast .the staff told us No breakfast offered since Covid.I asked a refund For the unavailable breakfast and was said no. Total insatisfaction.Please refund me fir flse avertissement.sincerely Erick scheibenpflug
Stayed in January 2024
Reviewed: 2 September 2023
Robert
United StatesInconvenient access.
Good value for the money.
Stayed in August 2023
Reviewed: 2 August 2023
Darshee
United StatesOne time I got checked into a room where the tv was broke and they only would refund me $7 for the inconvenience. The tv is one of the most important luxuries in a room. Who wants to sleep in a room with no TV? They couldn’t move me to another smoking room either. So frustrating.
The rooms are comfortable and clean.
Stayed in July 2023
Reviewed: 31 July 2023
Christy
United StatesRooms were a bit small. I had 2 full (I believe) beds but the room was a little cramped. Otherwise great!
Good area that was convenient.
Stayed in May 2023
Reviewed: 25 July 2023
Carlos
Dominican RepublicNo breakfast, just some coffee.
Big clean room for a good price.
Stayed in July 2023
Reviewed: 14 July 2023
Paul
United StatesI was disappointed with the breakfast choice. I have stayed at many Days Inn and all had an exceptional breakfast set up. This location only had juices coffee and a power bar. I went across the street to Mcdonalds for some food.
Stayed in July 2023
Reviewed: 1 July 2023
Cheryl
United StatesNeeds repairs in some rooms. The one I had didn’t have a safety lock and the deadbolt didn’t work. Cracks around the bathroom curtain bar on the wall.
It is a convenient location off of 64.
Stayed in June 2023
Reviewed: 15 June 2023
Redenski
United StatesThe bathroom floor was dirty. The shower curtain was filthy. The bed seemed like it sunk in when you sat on it.
I liked how close it was to Kings Dominion that is the reason for our stay so it was good enough.
Stayed in June 2023
Reviewed: 5 June 2023
David
United StatesBreakfast.
There was not breakfast, We left after eight. Nothing,
Stayed in June 2023
Reviewed: 31 May 2023
Patty
United StatesIt advertised breakfast and when I inquired to the time when I checked in I was told it was 6:30 - 9:00 and that it was a simple breakfast with pastries and such. That was fine by me. When I went down at 8:45, it appeared that we missed breakfast as there was nothing there. While checking out I inquired about the breakfast and the clerk stated there was coffee and juice as well as available breakfast. It appeared I missed the small container on the counter containing breakfast bars. I replied that that was not what we were told nor implied by the notation of breakfast included when we booked.
The room was a bit dated but the room was clean and neat.
Stayed in May 2023
Reviewed: 26 May 2023
Carlos
United StatesAlthough they had breakfast area and equipment, no breakfast was provided. The rooms had carpet. Please remove carpets!
Very clean modern motel. Rooms were a descent size.
Stayed in May 2023
Reviewed: 20 April 2023
Octavier
United Statesit’s clean and friendly services that you can smoke
Stayed in April 2023
Reviewed: 4 April 2023
David
United StatesFree breakfast advertised on line but unfortunately no food available however that was one reason we chose your hotel.
Location to the race track and close restaurants
Stayed in April 2023
Reviewed: 20 March 2023
Myla
PhilippinesNice place and clean but there is that distinctive smell which we dont like. Maybe if you can put a freshener that is good smelling, relaxing like lavender smell.
Stayed in March 2023
Reviewed: 3 March 2023
Felicity
Australiathe reason I booked this property was because it was supposed to include breakfast in price, but only a coffeemaker and juice machines were there with no cups
Stayed in February 2023
Reviewed: 25 January 2023
Andrew
United Statesnot the nicest area, very dated inside and basic amenities
easy to get to, clean and bed was comfortable
Stayed in January 2023
Reviewed: 7 December 2022
Inora
United Statesroaches pop out when lights come on
it appeared clean
Stayed in November 2022
Reviewed: 2 October 2022
Schenkman
United StatesInability to reach Booking.com to deal with canceling the final night.
Served our purpose.
Stayed in October 2022
Reviewed: 3 July 2022
Letona
CanadaContinental breakfast was offered online but when we got to the hotel there were signs saying "NO BREAKFAST"
Stayed in July 2022
Reviewed: 3 July 2022
Cynthia
United StatesVery small
Gas station next door
Stayed in June 2022
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