8288 South Main Street, Helen, GA 30545, United States
#42 of 54 hotels in Helen
Guests' ChoiceBased on 278 hotel reviews
6.8Cleanliness
7.2
Comfort
7.2
Location
8.8
Facilities
6.8
Staff
8.2
Value for money
7.4
Free WiFi
9.5
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End of dialog contentReviewed: 3 January 2024
Sharon
United StatesThe room hadn’t been cleaned. There were marks all over the mirror, it was as though someone had made a cross on the mirror with a finger full of cream! The bedside table had marks all over it and the bathtub hadn’t been cleaned. My husband raised all this with the front office and we were offered another room, however that bathtub was full of pubic hair so had clearly not been cleaned either. We opted not to stay at the hotel and ended up leaving Helen! Which meant we lost out on Helen the next day as we went as far as Athens that evening!!
Nothing
Stayed in December 2023
Reviewed: 3 January 2024
Juan
United Statesthe room is not enough cleanless
the location is very good.
Stayed in December 2023
Reviewed: 1 January 2024
Maria
United StatesRestroom was dirty it needs a deep cleaning. I bought some bleach and sprayed the hot tub and the floor. Toilet sit was loose. Other than that everything was fine.
Location was excellent. Personnel very friendly.
Stayed in December 2023
Reviewed: 29 December 2023
Andrew
United KingdomOver priced
Not a lot
Stayed in December 2023
Reviewed: 27 December 2023
Rivera
United StatesThe Hotel have a great location. Walking distance to downtown Helen
Stayed in December 2023
Reviewed: 22 December 2023
Robert
United StatesNo hot water in the shower
Location
Stayed in December 2023
Reviewed: 11 December 2023
Angela
United StatesBathroom could have been cleaner. Wasn't horrible though.
The staff was incredibly helpful and friendly, the sheets were clean, breakfast was waffles, grits, sausage biscuits, muffins, coffee, apple juice, and orange juice. Was mostly a quiet place to stay and the location was only a few minute walk to town. Great place to stay.
Stayed in December 2023
Reviewed: 9 December 2023
Jason
United StatesNo complaints from me
Location. Price
Stayed in November 2023
Reviewed: 29 November 2023
Alexis
United Statesthe wifi didn’t work once when we were there and there and neither did the TV. the room door was broken so even with it closed the wind and rain was blowing in & the AC was torn apart when we got there (we had to fix it) 2 of the 4 lights in the room didn’t work and only a couple plugs even worked our key stopped working every single day so we kept having to get new keys each morning
how convenient it was to everything
Stayed in November 2023
Reviewed: 27 November 2023
Montero
United StatesEverything
Stayed in November 2023
Reviewed: 26 November 2023
Stanley
United StatesOlder rooms but clean. Toilet run periodically during night.
Staff super nice There was no coffee pot in room and desk person brought actual mr coffee style pot to room. Very informative about events and locations in town.
Stayed in November 2023
Reviewed: 9 November 2023
Micha
United StatesHad to replace some water pipes. City of Helen was the entity responsible for this.
Sufficient Continental breaky. Muffins, honeybuns, sausage biscuits, waffles, grits, fresh fruit and brewed on the spot coffee.
Stayed in November 2023
Reviewed: 9 November 2023
Hayley
United StatesI felt gross as soon as I walked into the room. It had the weirdest smell. It didn’t look like it had been cleaned at all. I’ve stayed in cheaper hotels that were nicer and cleaner than this one. If they would just take a little bit more time to clean the rooms, it wouldn’t be bad at all. You would probably get good reviews.
The location
Stayed in November 2023
Reviewed: 7 November 2023
Andrew
United StatesNot able to sleep. Motrorcyles and pick up trucks roaring through parking lot reving up their engines. Expected more German restaurants and German music.
Good location
Stayed in October 2023
Reviewed: 30 October 2023
Tracy
United StatesIt smelled a little musky when you walked in. But it didn't bother us.
The front desk employee was very Friendly and helpful. Our room was clean, and the bed was surprisingly comfortable.
Stayed in October 2023
Reviewed: 30 October 2023
Vincent
United StatesRoom. TV power plug was burnt and chipped; unable to be used. Room phone had no signal. AC did not work.
Location.
Stayed in October 2023
Reviewed: 25 October 2023
Inger
Denmarkthe smell in the room, like old smoker-room, the bathroom was in a very poor state. The rate was high compared to the standard. The breakfast was bad.
Easy to find with an ok location
Stayed in October 2023
Reviewed: 22 October 2023
Tanya
United StatesNa
Very neat and clean
Stayed in October 2023
Reviewed: 19 October 2023
Shirley
United StatesNo hot water in shower or sink !
Not much
Stayed in October 2023
Reviewed: 19 October 2023
Leigh
New ZealandBathrooms left a bit to be desired - towels tiny, toilet not flushing properly, needs a good scrub Swimming pool out of action
We were a little nervous about this stay given reviews and the fact that Helen PD pulled in as we were checking in, however we were pleasantly surprised and the place served its purpose for us - an affordable place for us to safely rest our heads for a few days exploring the area. Sure the hotel and rooms are dated and in need of some tlc, but our room seemed to have had a coat of paint and a new vanity some time in recent history. PROS: The beds were fine Water pressure okay Breakfast enough to get us started for the day Walking distance to everything we needed. Thankfully no sign at all of permanent residents.
Stayed in September 2023
Reviewed: 19 October 2023
Makayla
United StatesAir unit didn't work and 2 lights in room didn't work. Toilet didn't flush well. TV wouldnt change.
Location close to other things to do
Stayed in October 2023
Reviewed: 17 October 2023
Andrew
United StatesRooms are tired, old, and in need of repair.
Location is spot on for Oktoberfest Festhall
Stayed in October 2023
Reviewed: 15 October 2023
Brittney
United StatesAll of it
Nothing
Stayed in October 2023
Reviewed: 11 October 2023
Greg
United StatesJust gross... Nasty,.... door would not lock....
Great location but......
Stayed in October 2023
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