2001 Prospect Avenue, Helena, MT 59601, United States
#16 of 23 hotels in Helena
Guests' ChoiceBased on 508 hotel reviews
7.0Cleanliness
7.5
Comfort
7.5
Location
7.9
Facilities
7.2
Staff
8.5
Value for money
7.3
Free WiFi
7.7
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End of dialog contentReviewed: 29 May 2024
Gideon
IsraelBreakfast was so do. Better than some, worse than others.
The hotel is clean and well maintained, the room looks new or renewed so it felt good. They let us check in an hour early, which was nice. Great shower with a hand-held shower head (!!). Close to shopping area and downtown.
Stayed in May 2024
Reviewed: 27 May 2024
Marissa
United StatesOn our last day our access card was not working so we had to go to the front desk to reactivate our card.
location and guest laundry facility.
Stayed in May 2024
Reviewed: 19 May 2024
Echo
United StatesI didn't like that booking.com false advertises! I wa under the impression that I was getting a room with a jacuzzi, but was not booked into the room!
Stayed in May 2024
Reviewed: 8 April 2024
Daniel
CanadaPet fee of $20 seems excessive.
Nice room, comfortable and clean. Good breakfast.
Stayed in April 2024
Reviewed: 3 December 2023
Boerner
United StatesDog area full of poop.
Comfortable beds and great location
Stayed in December 2023
Reviewed: 18 November 2023
Richard
United StatesBreakfast
Easy in and out
Stayed in October 2023
Reviewed: 16 November 2023
Leanna
CanadaThe rooms were quiet, the breakfast was great!
Stayed in November 2023
Reviewed: 3 November 2023
Terry
United Statesvery busy street by our room
Liked the breakfast
Stayed in August 2023
Reviewed: 9 October 2023
Susan
Canadavery disapointed my daughter forgot her chiropractic pillow in the room we called less than 2 hrs after we left and again on our way back to Canada and they said it wasnt turned in so someone took it because it was definatly left there we had no other stops
comfortable
Stayed in October 2023
Reviewed: 9 October 2023
Krystal
United StatesIt could use an upgrade to the facilities. The carpet is so worn out that it looks dirty, and the bath tub/shower could use some fresh caulking to update it. The shower curtain didn't keep the water from escaping; we only had two full towels, and there were four people in one room and three in the other two. We also ordered a rollaway bed and did not receive it until it was asked for a second time hours later.
I liked that they had free popcorn! The staff was friendly and easy to work with. We could check in two hours early, saving us from having to get ready for a wedding in our vehicles.
Stayed in October 2023
Reviewed: 8 October 2023
Gail
United StatesBathroom is extremely small
Room was good
Stayed in October 2023
Reviewed: 26 September 2023
Rick
United StatesThe room itself was fairly worn out. The carpet was dirty and I felt as if I needed to wear my travel slippers at all times.
Breakfast was satisfactory. I do enjoy a variety of breakfast items, and the location did well with many options.
Stayed in September 2023
Reviewed: 26 September 2023
Val
CanadaThe property is an older two storey building with no elevator! No swimming pool, but has a hot tub!
Loved the person who was checking us in! He was super friendly and very informative! The room was clean and the bed very comfortable! No swimming pool but there was a hot tub which we took advantage of! There is fresh popcorn in the lobby! Plenty of parking and close to restaurants!
Stayed in September 2023
Reviewed: 25 September 2023
Kevin
United StatesThe bed was hard as a rock and the chair had a bunch of stains on it
Stayed in September 2023
Reviewed: 22 September 2023
Eslick
United StatesBreakfast was pretty weak.
Great location, dog friendly. Very important
Stayed in August 2023
Reviewed: 11 September 2023
Widiner
United StatesLocation was great - close to supermarket/restaurants, Capital and downtown
Stayed in September 2023
Reviewed: 11 September 2023
Carol
United StatesOur room needed a new shower head, sprayed in all directions, we had to move from a 1-bed room to a 2-bed room...the one Queen room was way too small/tight
Comfy beds. Good location for where we needed to be
Stayed in September 2023
Reviewed: 10 September 2023
Brianna
United StatesThe room had a smell.
Stayed in September 2023
Reviewed: 31 August 2023
Arlene
United StatesThe outside door wouldn’t work with the key so we had to carry our luggage in the long way, through the front doors
Breakfast was disappointing. Out of eggs
Stayed in August 2023
Reviewed: 21 August 2023
Deborah
United StatesStaff was very friendly and helpful
Breakfast was good and the location was near resturants
Stayed in August 2023
Reviewed: 20 August 2023
Rose
United StatesThe bed was comfortable and room was clean. Good for the price. After many hours of travel we just wanted to sleep and this room was good.
Stayed in August 2023
Reviewed: 23 July 2023
Sharon
United StatesIt looked like the carpets in the halls and rooms needed a good steam cleaning. There were several visible stains.
Convenient location and friendly staff.
Stayed in July 2023
Reviewed: 17 July 2023
Scamret
United StatesCarpet needs replaced, but that seems to be in the works.
Bed was very comfortable. Shower was great! Evening popcorn was fun! Best bang for your buck and we have stayed at several motels in Helena.
Stayed in July 2023
Reviewed: 17 July 2023
Bill
CanadaCarpets REALLY need to be replaced,.
Staff was great. Derek worked hard to ensure we had the right rooms. My messages regarding problems with stairs apparently were not received by the appropriate staff in time and he had to work diligently to make it work. We were impressed.
Stayed in July 2023
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