1212 North Lakeshore Drive, Lake Charles, LA 70601, United States
#17 of 32 hotels in Lake Charles
Guests' ChoiceBased on 797 hotel reviews
7.4Cleanliness
8.0
Comfort
7.9
Location
7.7
Facilities
7.6
Staff
8.0
Value for money
8.0
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Warren
United StatesRooms could have more attention as far as cleanliness. I have allergies and the dust was a little too much
Nikki was very pleasant and really helpful and she had very good customer service qualities
Stayed in May 2024
Reviewed: 30 May 2024
Tony
United StatesParking is very tight. Bed was a little softer than I prefer. It felt like I was sleeping on a thick feather pillow with no support.
Hotel clerks were cordial. Located right next to highway but not noisy enough to deter sleep. Right across the highway from Lake Charles but I had a ground floor room so no view. Plenty of pillows. A/C worked great. Room & bed was clean...no bugs or hair. Price was reasonable. One night stay. Would definitely stay here again and recommend hotel to others. Just a stones throw from Steamboat Bill's Cajun Seafood restaurant. Great food.
Stayed in May 2024
Reviewed: 29 May 2024
Trina
United StatesParking had to walk distance due to the fact we went out.
Wasnt much to choose from
Stayed in May 2024
Reviewed: 10 May 2024
Gatson
United StatesLocation
Stayed in March 2024
Reviewed: 9 May 2024
Toni
United StatesI 'm not sure where the ice machine was. I don't like that they don't offer more for breakfast
This hotel was recently remodeled after the hurricanes and is much better than it use to be.
Stayed in May 2024
Reviewed: 8 May 2024
Sheila
United StatesRoom never got cool..
Stayed in May 2024
Reviewed: 5 May 2024
Kelly
United StatesNothing
The hotel was clean, the staff was helpful, and the beds were comfortable
Stayed in May 2024
Reviewed: 3 May 2024
Arturo
United StatesBreakfast was very minimal.
Bed was comfortable
Stayed in May 2024
Reviewed: 30 April 2024
Wade
United StatesThe hotel is very close to I-10 and the rooms face the interstate. There was noticeable noise coming from passing traffic. The parking lot is narrow and confined with the spaces angled in one direction, but a lot of vehicles enter from the opposite side, so they are going against the proper direction and have to do three point turns in a narrow space to properly park
The room was clean and comfortable.
Stayed in April 2024
Reviewed: 29 April 2024
William
United StatesParking was a trick but worked out ok for us.
A strong storm went through while we were there and we felt safe in a nice solid room.
Stayed in April 2024
Reviewed: 28 April 2024
Larry
United StatesParking was not the best. Really need to do something to improve options for breakfast.
Close to a few restaurants, staff at check in and clean up were great.
Stayed in April 2024
Reviewed: 8 April 2024
Jennifer
United StatesThe breakfast options were very limited.
Room was clean and had a nice mini fridge and microwave. Room was basic but comfortable. Was just what we were looking for.
Stayed in April 2024
Reviewed: 27 March 2024
Christine
United StatesThe parking is horrible. It's shared with the restaurant right there, so good luck finding parking. Mosquitos were horrible around the room doors and there was a huge gap that allowed them access into the room.
Check in was quick and easy.
Stayed in March 2024
Reviewed: 25 March 2024
Paulina
United StatesThe person that was at the reception wasn’t very nice. She seemed annoyed every time I asked a question. Not very friendly, she needs better customer service skills.
The rooms are nice and clean. The hotel on the outside doesn’t look nice but the rooms look like recently were renovated and I liked that.
Stayed in March 2024
Reviewed: 23 March 2024
Ronnie
United StatesEverything was find alittle loud road noise
It was fine
Stayed in March 2024
Reviewed: 18 March 2024
Evelyn
United Statesmy room smell like cigarettes.
location
Stayed in March 2024
Reviewed: 12 March 2024
Teresa
United StatesMy Television was blurry the front desk person cane to my room to help but the blurrinedd of the screen was disappointing
Staff very friendly and helpful
Stayed in March 2024
Reviewed: 12 March 2024
Ida
United StatesParking was horrible. The bathroom was not clean.
Soft pillows
Stayed in March 2024
Reviewed: 11 March 2024
John
ArgentinaCould have offered hot breakfast
Did not have breakfast
Stayed in March 2024
Reviewed: 9 March 2024
Brandon
United StatesNo food
Everything
Stayed in February 2024
Reviewed: 7 March 2024
Donaker
United StatesNo elevator, had to use stairs. Lots of road noise. Some sketchy people milling around.
An older property. It was clean & comfortable. Priced right for an overnight stay. A view of lake charles.
Stayed in March 2024
Reviewed: 2 March 2024
James
United Stateseasy to get too
Stayed in February 2024
Reviewed: 13 February 2024
April
United StatesOnly received 2 towels and housekeeping wouldn't give me 2 more. Had to go buy towels
Stayed in February 2024
Reviewed: 29 January 2024
Josue
United StatesBreakfast
Stayed in January 2024
Willingen, Germany
Sasebo, Japan
Greybull, USA
Jerez de los Caballeros, Spain
Pörtschach am Wörthersee, Austria
Swakopmund, Namibia
Tbilisi City, Georgia
Seagrove Beach, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content