1000 West Devon Avenue, Itasca, IL 60007, United States
#4 of 5 hotels in Itasca
Guests' ChoiceBased on 375 hotel reviews
7.7Cleanliness
8.1
Comfort
8.0
Location
8.1
Facilities
7.7
Staff
8.3
Value for money
8.2
Free WiFi
6.1
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End of dialog contentReviewed: 16 April 2024
Aftab
United Arab EmiratesWe were given a room on the second floor and the elevator was out of order for the entire duration of my 3 night stay. The internet did not work. I complained and was told that they had called someone to come and fix it. Wasn’t fixed till I was there. Finally the side excess doors from the outside of the motel for the stairs also went out of order the next day we moved in.
It was close to where my friends and family live.
Stayed in April 2024
Reviewed: 4 March 2024
Shelton
United StatesI asked Naomi to ask staff not to knock on my door, because I really needed to eat & sleep. On a 2,013 mile road trip. She gave me reasons why they have to knock on my door. My request was disregarded. They even sent a male staff to Only Vacuum at My Door, while I watched him. Very Distespectful. Yolanda S
Very clean & service animal friendly.
Stayed in March 2024
Reviewed: 11 February 2024
Luis
United StatesThe maintenance guy is very rude. He shouldn't work there. They had called him from another room where the TV didn't work, he got confused and knocked loudly on my door waking me up, he barely apologized, he only said a weak and insincere "sorry", and only because (after having told him it was the wrong room) I stayed silent waiting for his apology, if it weren't for that he was already leaving without saying anything. When he said sorry I said "Yeah, that's the least you could say after waking me up for nothing" and he got upset instead of being humble.
The staff was very helpful and accommodating. When I requested a microwave they brought it to me right away. Dulce is very nice, she completed all my requests, she is the type of person who enjoys helping others, she has a big heart. The housekeeping staff also lent me a phone charger and gave me some of their own pills for cold symptoms. On the other hand, the other receptionist on the day shift (I don't know her name, she's American), doesn't lift a finger for anyone. She just wants to do as little as possible.
Stayed in January 2024
Reviewed: 5 February 2024
Manoj
United StatesNo microwave and refrigerator
Stayed in January 2024
Reviewed: 30 December 2023
Edward
United StatesNo carpet, no fridge or microwave, tiny bathroom
It was quiet and convenient
Stayed in December 2023
Reviewed: 18 December 2023
Moises
United StatesThe bed mattress
Stayed in December 2023
Reviewed: 30 November 2023
Shemshi
North MacedoniaNothing
Area...
Stayed in November 2023
Reviewed: 13 October 2023
Chris
United StatesThe staff are very friendly and fun.very nice people to do business with.
Stayed in October 2023
Reviewed: 2 August 2023
Kim
United StatesThe Wi-Fi seemed really weak. I wish it was a secure Wi-Fi, but it was not. So I used it cautiously. When I spoke to the initial clerk when checking in, I noted I no longer needed a two bedroom room and if I possible, could I switch to a one bedroom. My question was ignored and she just handed me the key.
I did not participate in the breakfast...I didn't even realize there was one.
Stayed in July 2023
Reviewed: 25 July 2023
Mark
United StatesFront desk asking my female friends for ID's has been an issue.
Close to Woodfield Mall.
Stayed in June 2023
Reviewed: 6 July 2023
Lisa
United StatesMy booking was for another Motel 6 in Elk Grove Village but it did not appear on either motel's registration...had to rebook in lobby at a higher cost.
Lashonda was very helpful as was Estella; Estella made sure that my phone cord was returned to me...
Stayed in June 2023
Reviewed: 31 May 2023
Sally
AustraliaThere was no fridge which was a little inconvenient for a stay longer than one night. Not the hotel’s fault, but there was a lot of noise from other guests into the early hours of the morning.
Free parking. Rooms were basic but sufficient. Shower was decent. Good a/c, heater in the room which was helpful in reducing the traffic noise. Vending machines downstairs in the common area.
Stayed in May 2023
Reviewed: 28 April 2023
Granados
United StatesFinding hair on the bed
Fast check In
Stayed in April 2023
Reviewed: 5 April 2023
Rayt63
United StatesThere are NO places to eat after 9 pm or so within a reasonable driving distance. If you are checking in late, be sure to dine before check-in or bring something to eat with you. Also, if you are unfortunate enough to have noisy neighbors, you are going to hear them as the walls are definitely not soundproof.
Clean, friendly staff, good value for the money, close to OHare. Room was very basic but clean and comfortable.
Stayed in April 2023
Reviewed: 4 April 2023
Candy
United StatesIt was clean and comfortable.
Stayed in April 2023
Reviewed: 31 March 2023
Gianesin
United StatesOne thing l didn't like as soon as l arrived the police seemed to be checking plate stickers, it's not the hotels fault. But it made me uncomfortable, because the way they did it, l just arrived in the parking lot and they pulled in front of my vehicle and my sister just called me so l am now on the phone with the police looking at me. Then the police proceeded to drive around to the back of my vehicle to look at my plate sticker. It was just rude to do when just arriving and parking could have waited until l was inside the hotel.
Not as friendly this time
Stayed in March 2023
Reviewed: 19 February 2023
Gianesin
United StatesShower was warm, could have been a little warmer and shower head adjustment not working to raise the height
Clean and comfortable bed
Stayed in February 2023
Reviewed: 1 January 2023
Alina
RussiaWe booked for 4 days, and on the first night it was impossible to sleep, because in the next room the dog barked very loudly, the staff immediately changed the room
Stayed in December 2022
Reviewed: 19 October 2022
Kenny
United StatesMy first room leaked water from the outside rain and the fact that there was nothing within walking distance to grab something to eat or drink.
The price and one particular staff member
Stayed in October 2022
Reviewed: 30 July 2022
Ronald
United StatesI stay there 70 percent of the year. The direct TV is always a problem. It works fine for a few day's then it's searching for a signal all the time. It's also sunny so they can't say it's due to clouds or rain.Very frustrating. I work a physical job all day and I look forward to watching some TV before bed and I can't many nights.
Stayed in July 2022
Reviewed: 26 July 2022
Damen
United StatesNo refrigerators in rooms
Bed comfort and quiet
Stayed in July 2022
Reviewed: 1 July 2022
Chris
United StatesThe price was right and the staff is very friendly band helpful.
Stayed in June 2022
Reviewed: 28 June 2022
Larry
United StatesThe bathroom was very small and snug. Also, not use to the sink being outside of the bathroom. The rooms could us a mini fridge and microwave.
The room was clean and it was quiet throughout the night. Checking in and out was easy quick and simple. The wifi worked very good as it could have. I also like the ordering service
Stayed in June 2022
Reviewed: 8 June 2022
Chris
United StatesIt was clean and convient.staff was extremely friendly.
Stayed in May 2022
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