1570 North Military Highway, Norfolk, VA 23502, United States
#12 of 43 hotels in Norfolk
Guests' ChoiceBased on 380 hotel reviews
7.9Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
8.2
Staff
8.8
Value for money
7.7
Free WiFi
8.9
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End of dialog contentReviewed: 30 May 2024
Eric
United StatesFront desk staff were welcoming, amazing and extremely helpful.
Stayed in May 2024
Reviewed: 27 May 2024
Ronnie
United StatesPool was green and the PH balance was very high!
Bed, work out room customer service!
Stayed in May 2024
Reviewed: 2 April 2024
Jamal
United StatesThe breakfast was expensive.
The breakfast was average and the food was bland. However the amenities were awesome. This hotel had an attached Starbucks. The food location on our floor was convenient and great to have with my kids. The hotel and my room was clean as well. My children enjoyed the pool as well!
Stayed in April 2024
Reviewed: 28 March 2024
Thompson
United StatesI don't if this was room 212 or if it was 215 but you can read the review for my other room it was list under tylon barlow or Melinda Thompson
Service from some staff was great
Stayed in March 2024
Reviewed: 28 March 2024
Thompson
United StatesWe order food and it wasn't correct tried to get fix the next day man at bar was yelling at myself my mother in law my auntie chicken who stayed in 201 we asked about a refund on our food he refused the refund told us to speak to manager the next day but we was checking out I spent 20 on 2 creme bulaye got pudding with a strawberry on top we wasn't right my auntie chick in room 201 spent 53 on chicken wing and 2 chicken fried Mac they could eat it because it had no sauce noodle a was nasty. I don't if the problem was yall banquet that the cooking just didn't want to and girl at bar was hateful on Saturday when we picked up our food it took calling like 5 time just to get them to pick up
Was very clean and most of the staff was very friendly but weren't
Stayed in March 2024
Reviewed: 18 March 2024
Keith
United StatesThe facility and staff
Stayed in March 2024
Reviewed: 30 January 2024
Edwards
United StatesThe shower had hair in the shower wall and having to pay for parking.
The location.
Stayed in January 2024
Reviewed: 29 January 2024
Peter
CanadaNoisy from the airport
Convenient location to airport
Stayed in January 2024
Reviewed: 10 January 2024
Rita
United StatesI was not fully satisfied because the towel bar was loose on the wall. Secondly, the security lock on the door was not properly screwed into the wall. Lastly, the parking charge was unexpected since I have lodged at another property within walking distance and have never been charged to park.
The location was ideal for my assignment; less than a ten minute commute. Both receptionists during check in and check out were very pleasant and welcoming.
Stayed in January 2024
Reviewed: 1 January 2024
Reed
United StatesClean and comfortable
Friendly staff, clean room, and bathroom. Staff went above and beyond to help us out especially when I got lost in town and they brought my husband to find me. Such nice people
Stayed in December 2023
Reviewed: 18 December 2023
Shevonne
United StatesThat breakfast was not included in the cost of stay. I had to change rooms do to ants.
The location was central to a lot of businesses and other amenities.
Stayed in December 2023
Reviewed: 10 December 2023
Perry
United StatesOnly bad thing is the loud planes but it’s not unbearable
Nice clean place. Staff were friendly.
Stayed in December 2023
Reviewed: 30 November 2023
Wendy
United StatesNo issues, would stay again.
Staff at front desk and restaurant were very charming and helpful. Clean quiet room seemed like the hotel was well kept up. Location was near everything, plenty of parking and Starbucks onsite was a plus.
Stayed in November 2023
Reviewed: 28 November 2023
Sharon
United StatesLoved the location, the staff were really friendly and couldn't do more for us. Free 24/7 airport transfers were very useful.
Stayed in November 2023
Reviewed: 13 November 2023
Veronica
United StatesI liked that Valerie was able to handle my reservation in a professional manner after a hiccup with my room assignment and upgraded my room and extended my checkout time. I also appreciated the help with getting my airport shuttle reserved.
Stayed in November 2023
Reviewed: 12 November 2023
Unithia
United StatesHotel kind of old and need new carpets
Staff was very pleasant
Stayed in November 2023
Reviewed: 28 October 2023
Shannell
United StatesWater pressure
Very clean
Stayed in October 2023
Reviewed: 27 October 2023
Ashley
United StatesThe rooms could use some updating, there was peeling laminate flooring in my room in some places
The hotel was organized, clean, and had a good amount of parking
Stayed in October 2023
Reviewed: 24 October 2023
William
United StatesThey advised a in door pool but didn’t have it open that was very disappointing that was a reason that most people would book that particular hotel, to get there and find out the pool was not available is not right. Room should be discounted if that’s the case.
It was clean and had a room available for me before check in time
Stayed in October 2023
Reviewed: 23 October 2023
James
United StatesNothing
Location
Stayed in October 2023
Reviewed: 3 September 2023
Tyla
United StatesPool was closed and no carpet-but it was clean
The layout was nice and clean
Stayed in September 2023
Reviewed: 27 August 2023
Anthony
United StatesIt would be nice to be waterfront.
Pleasantly enjoyed all aspects. Great parking.
Stayed in August 2023
Reviewed: 7 August 2023
Kimberly
United StatesProperty was nice, clean, spacious rooms.
Stayed in August 2023
Reviewed: 7 August 2023
Antoinette
United StatesMy email Of confirmation said pool was closed but when I got there it was open I wanted to go in the pool 😢 didn’t get a chance
Very clean
Stayed in August 2023
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