1111 Lakeside Avenue East, Cleveland, OH 44114, United States
#50 of 76 hotels in Cleveland
Guests' ChoiceBased on 469 hotel reviews
7.0Cleanliness
7.5
Comfort
7.6
Location
8.6
Facilities
7.1
Staff
8.3
Value for money
6.8
Free WiFi
8.8
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End of dialog contentReviewed: 7 May 2024
Serena
ItalyBathroom
Great location
Stayed in May 2024
Reviewed: 2 May 2024
Clarine
United StatesWe took the shuttle for going out to dinner. Excellent!!
Stayed in May 2024
Reviewed: 2 May 2024
Estefania
BrazilThe receptionist dos not ask me about my honor number.
Breakfast service esa very slow.
Stayed in April 2024
Reviewed: 27 April 2024
Dale
United StatesElevator from garage was down. Waste baskets in room were dirty. Did not receive the meal vouchers that were paid for, had to go back to the desk to request them. No coffee available in the lobby. Starbucks was closed in the afternoon.
Shuttle to the Rock Hall of Fame was super! so was the driver. The staff was really friendly.
Stayed in April 2024
Reviewed: 26 April 2024
Andrei
CanadaNoisy AC/ Heating unit
Location and self parking
Stayed in April 2024
Reviewed: 19 April 2024
Anthony
United Stateswe did not receive cookies when we checked in. bar closed at 11 on a Friday night
very friendly staff. convenient parking
Stayed in April 2024
Reviewed: 15 April 2024
Oxana
United StatesWe did not find disposable slippers and bathrobes in our room.
We stayed in the hotel for one night only and liked the location of the hotel and its cleanliness. Additionally, we want to admit a great water quality in the bathroom. In total, we have a good impression.
Stayed in April 2024
Reviewed: 28 March 2024
Beth
United StatesThey did not honor the price I booked it for but I was not in the mood to argue. It almost was 40.00 more.
The convenience of where the hotel was located along with price.
Stayed in March 2024
Reviewed: 20 March 2024
Brittany
United StatesI had a group with 2 rooms and they put us on 2 different floors and I asked for a joining g rooms
It was clean and in a good location for us
Stayed in March 2024
Reviewed: 19 March 2024
Felix
Puerto RicoStaff, reception and counter no friendly They didn't help me when I had problems with the air conditioning in the room. She told me to go down the stairs and go to the maintenance area. I told her that was her job, but thanks anyway for the service, even she attended to another couple who was behind me before. Completely disappointed with the staff.
Close to downtown and Huntington convention center.
Stayed in March 2024
Reviewed: 12 March 2024
Sue
United StatesThe room was a little “rough”, but not terrible. We always check the mattresses and they were clean. Bathroom floor could have been cleaned better, but again, not terrible.
The staff was top notch. Super friendly and helpful. Location was perfect! Short walk to Rock & Roll Hall of Fame and Brown’s stadium.
Stayed in March 2024
Reviewed: 10 March 2024
Darrin
United StatesPrice for 1 nite and no free parking
Good location
Stayed in March 2024
Reviewed: 13 January 2024
Camila
United StatesLocation
Not room service, bad restaurant
Stayed in January 2024
Reviewed: 30 December 2023
Jim
United StatesRestaurant was closed Had to wait til 5:15 to check in
Stayed in December 2023
Reviewed: 24 November 2023
Allen
United StatesLack of luggage carriers, wasn’t aware of parking fee.
Location
Stayed in November 2023
Reviewed: 12 November 2023
Raymond
United StatesParking should’ve been included in the price of the room. Additional $25 for parking was a bit much.
Close location to concert venue. Parking was convenient.
Stayed in November 2023
Reviewed: 6 October 2023
Joy
United StatesWere there for three days and never was the room cleaned. No clean towels or washcloths provided. Bed not made.
Location to the Browns stadium was excellent. Within walking distance to various eateries and shops.
Stayed in October 2023
Reviewed: 24 August 2023
Carrie
AustraliaBathroom wasn’t in the best shape and could do with some updating.
Good location and comfortable bed.
Stayed in August 2023
Reviewed: 15 August 2023
Erin
United StatesFirst room very dirty- next room better but beds were terrible
Close to rock and roll hall of fame
Stayed in August 2023
Reviewed: 11 August 2023
Russ
United StatesRestaurant not as sdvertised. Hallways seedy! 1970’s type rooms
Stayed in August 2023
Reviewed: 5 August 2023
Sarah
United StatesNeeds some updates, and the beds were not comfortable.
Location.
Stayed in July 2023
Reviewed: 10 July 2023
Greg
United StatesDated, pool was closed and “free shuttle” driver never showed up when requested so we ended up walking
Location location location
Stayed in July 2023
Reviewed: 30 June 2023
Adam
United StatesVery tired facility.
Good location, close to Rock Hall. Convenient parking garage adjacent to property.
Stayed in June 2023
Reviewed: 30 June 2023
Jennifer
United StatesThe color scheme dark and unappealing
Very nice area a d walking distance to everything
Stayed in June 2023
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