4000 South Ocean Drive, Hollywood, FL 33019, United States
#31 of 76 hotels in Hollywood
Guests' ChoiceBased on 686 hotel reviews
7.4Cleanliness
7.8
Comfort
8.0
Location
8.4
Facilities
7.8
Staff
7.9
Value for money
7.0
Free WiFi
7.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 May 2024
Imler
United StatesWe where disappointed the hot tub was out of service,
Staff was very friendly,
Stayed in April 2024
Reviewed: 29 April 2024
Bonnie
United StatesNot a very good view of anything except building tops
Had a balcony
Stayed in April 2024
Reviewed: 2 April 2024
Samantha
United KingdomThere was no hand and body lotion or conditioner on arrival, and when making reception aware the following day, we got back to our room late in the day and neither had been refilled as requested despite the maid had been into clean the room, replace towels and make up the beds.
Location, size of room, comfort
Stayed in April 2024
Reviewed: 5 March 2024
Claire
United StatesNIce pool
Stayed in February 2024
Reviewed: 23 February 2024
Harley
United StatesThe pool veiw !!
Stayed in January 2024
Reviewed: 23 January 2024
Cbennett8393
United StatesI didn't like the area where my orginal room was located. I was able to speak with Frank at the front desk to switch rooms for a better view. It would be nice to pick our view next time when booking.
Stayed in January 2024
Reviewed: 18 January 2024
Leo
CanadaSwimming pool and hot tub were badly maintained/unusable.
Rooms were comfortable.
Stayed in December 2023
Reviewed: 14 January 2024
Steven
United StatesIn-room coffee supplies incomplete (only one regular coffee, no sugar or sweetener, not enough creamer) and poor quality coffee. Bathtub faucet hot and cold water reversed from typical operation. Breakfast not provided.
Friendly staff. Efficient booking, checkin, and checkout.
Stayed in January 2024
Reviewed: 28 December 2023
Martin
CanadaClean and comfortable room
Stayed in December 2023
Reviewed: 21 December 2023
Mccarthy
United KingdomRoom was not up to standard the cleaning not not good
The breakfast and the bar great
Stayed in December 2023
Reviewed: 19 December 2023
Bernie
United StatesThe hotel didn't have printed literature available in the rooms or even in the lobby showing what was near buy. The restaurant in the hotel had a limited menu. And the "not on menu" dinner items WERE INFACT on the menu but were doubled in price! Dinner for 2 people with 3 drinks was over $200. Food was AMAZING but very highly priced! We have traveled to many other states and resorts including Hawaii, and Cancun and have never paid such high prices for a steak dinner.
Check in was easy. Staff was helpful. We were there during a huge storm so we didn't know what was around there to do in doors.
Stayed in December 2023
Reviewed: 21 November 2023
Yuen
SpainThere was a hand towel on the rack with stains which looks like it was used.
The room is spacious. Bed is comfortable. Nothing to complain.
Stayed in November 2023
Reviewed: 16 November 2023
Hannah
United StatesCould have been a little cleaner/needs an update
The woman at the front that greeted and checked us in was SPECTACULAR
Stayed in November 2023
Reviewed: 31 October 2023
Robert
United StatesCarpet in room could be replaced, lounge chairs at the pool not that comfortable.
Almost everything,
Stayed in October 2023
Reviewed: 27 October 2023
Cornelius
United StatesCouldn't get extra wash cloth and towels .
Location was on point.
Stayed in October 2023
Reviewed: 22 October 2023
Ashley
United StatesEntrance/exit was hard, valet only, accessing beach was not “convenient” with kids, building was older in general
Beds were comfy
Stayed in October 2023
Reviewed: 17 August 2023
Leticia
United StatesThe front desk is horrible, very rude that it's the face of the hotel
Stayed in August 2023
Reviewed: 7 August 2023
Essacud
United StatesClarity of what is included in the booking. More information needs to be given. Payment issues, being charged. The lighting in the room was poor. There need to be brighter lights in the room. There was also no iron.
There needs to be more detail about what is offered. I could not determine if breakfast was included in my booking. Further, I had the painstaking experience of being charged for the resort fee by the hotel when it was covered in my booking payment. The hotel was not timely in addressing the matter. Two charges were made, which were subsequently removed. This is not good.
Stayed in July 2023
Reviewed: 27 July 2023
Marie
AustraliaLong lines at front desk. Extra costs (resort fee, parking, breakfast, hold on account) AND TAXES added up pretty quickly, which made the stay unaffordable in the end.
Property clean and smelled fresh. Restaurant/bar on site. Bed and pillows comfortable. Kitchenette was welcomed.
Stayed in July 2023
Reviewed: 22 July 2023
Diana
United StatesThe hotel smells musty. It was mostly the hallways that smelled like that.
The employees are friendly. I want to thank Kristin for being really helpful and ensuring that we had a good stay.
Stayed in July 2023
Reviewed: 14 July 2023
Pam
United StatesStaff did not clean my room and I gave them a 24 hour notice . They just left clean towels . I called to complain the next day and no one showed up till 4pm and they put new pillowcases on but the same dirty sheets and left towels . I sat on the balcony and watched them
Location & pool area
Stayed in July 2023
Reviewed: 9 July 2023
Grant
United StatesThe valet parking being the only option at a ridiculous price $35 per night. Valet parking is such a scam and also creates longer wait time to get to places because you have to wait on staff to bring you your car. No complementary breakfast was a bummer. Surcharge of $30 a day to use umbrella and chairs at beach.
The location to the beach Clean and spacious room
Stayed in July 2023
Reviewed: 6 July 2023
Meysi
United StatesLimited food options on the menu
Nice property , clean and friendly staff.
Stayed in July 2023
Reviewed: 29 June 2023
Ladonya
United StatesBad hotel
Bad
Stayed in June 2023
Reading, UK
Batalha, Portugal
Redon, France
Jackson, USA
Marrakech, Morocco
Archivel, Spain
Poiano, Italy
Resende, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content