10100 International Drive, Orlando, FL 32821, United States
#297 of 386 hotels in Orlando
Guests' ChoiceBased on 4122 hotel reviews
7.1Cleanliness
7.5
Comfort
7.6
Location
8.6
Facilities
7.4
Staff
8.0
Value for money
7.3
Free WiFi
7.5
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End of dialog contentReviewed: 31 March 2024
Yazira
United StatesParking was horrible, then one of the member of the staff told that is first come first serve
Breakfast was good
Stayed in March 2024
Reviewed: 29 March 2024
Angela
United StatesLight, poor light in bedrooms
Fire
Stayed in March 2024
Reviewed: 27 March 2024
Keyshanna
United StatesI don’t like how the property is broken up into two sides. One is where it’s quiet and reserve off of the street access. For the other side it felt like the ghetto. It was loud noisy on the street and I was upset because there wasn’t an option on the website to book the room on the side where it’s on the resort. So next time I would like to have an option for that because I would’ve paid to have peace and quiet. And we didn’t have hot water for to of of days we stayed very disappointed. I told staff they just blow it off and didn’t offer any money back or anything.
It was beautiful very nice.
Stayed in March 2024
Reviewed: 26 March 2024
Ineyda
United StatesThe room very uncomfortable for sleeping. The pillows too soft that it felt like you had no pillows. The wifi location over the bed made no sense. You had a night light over your head. Room that I originally booked was not available, was accomadeted with a room that was supposed to be the same and it turns out the pictures on booking.com were incorrect. I was shown pictures of a king suite, when the actual room pictures should have been of a king tower room. (Which is a king bedroom but in the tower building.)
The resort itself was beautiful and comfortable. Plenty to do at the hotel and great location.
Stayed in March 2024
Reviewed: 25 March 2024
Guillermo
United StatesHad to pay for parking
Cheap and free breakfast
Stayed in March 2024
Reviewed: 25 March 2024
Gicelle
United StatesTo many people and extra fee for parking.
Location - tower rooms were much better than the garden ones.
Stayed in March 2024
Reviewed: 22 March 2024
Joshua
United StatesDidn't like the extra fee's that where not explained at all on receipt. And was never given a receipt for the charge that appeared on my bank account.
Stayed in March 2024
Reviewed: 21 March 2024
Brittany
United StatesWe arrived at 6:30pm, well after check in hours and still had to wait 45 mins for our room. The bathroom in the lobby was disgusting and the lobby smelled like vomit.
Stayed in March 2024
Reviewed: 20 March 2024
Hina
United KingdomRooms could be cleaner
Accessible to SeaWorld and good facilities
Stayed in February 2024
Reviewed: 20 March 2024
Katey
United StatesThe shower leaked all over the bathroom floor. The whole room smelled moist. The walking "Path" to seaworld was not well defined, through several parking lots had to use maps. Poor lighting in the room.
Was able to do early check in. Restaurant was very nice.
Stayed in March 2024
Reviewed: 19 March 2024
Akreutz
United StatesThere is a $25 resort fee which I already knew. However, on top of that when I got there there was a $30 parking fee!!!! To make it worse there was no where to park. How am I gonna get charged a parking fee and still have to walk half a mile to get to my room/car. Not to mention the two chairs in our room had hair and various stains on them.
The beds were comfortable and everyone got a cookie at check in. The staff was very friendly and the breakfast was amazing.
Stayed in March 2024
Reviewed: 18 March 2024
Exum
United StatesThe property was good but the $150 extra per room was unexpected. The $25 charge for parking was crazy
Clean and nice rooms
Stayed in March 2024
Reviewed: 18 March 2024
Brigid
United StatesOur room was an outside room to parking lot on ground floor. Could hear anyone walking by or talking. Woke me up several times. The room safe did not work. The sink was slow to drain and backed up easily. The bathroom was very small and needed to be updated. It wasn't as nice as other Hilton properties I've stayed at. It was good that we were staying only one night. The outside putt putt golf area needs updated and cleaned of debride. The restaurant and outside areas were nice.
All staff were very friendly. Very convenient to Discovery Cove and great price.
Stayed in March 2024
Reviewed: 16 March 2024
Miguel
United StatesIt is divided in small two stories buildings but I couldn't find the elevator in the building I was in.
Many facilities to enjoy and very good price
Stayed in March 2024
Reviewed: 15 March 2024
Jaime
United StatesThe pools are small for the size of the resort and our A/C had a constant high pitch squeal which made it difficult to sleep.
The property was clean and conveniently located to the convention center. The breakfast buffet had a wonderful variety!
Stayed in March 2024
Reviewed: 13 March 2024
Mathew
United StatesWe were confused by the Resort Fee for having kids with us. The booking said breakfast was included. Maybe we just didn't understand it clearly because we were in a rush. I more prominent explanation during booking would have been appreciated. Also, the bathroom was a bit small and made it difficult to get ready with multiple people in the room.
The pool and bar area was nice. The food was good and the service was friendly. It was nice having a shuttle to Sea World from the property. They also let us check in early, which was helpful.
Stayed in March 2024
Reviewed: 12 March 2024
Suzanne
United StatesWait for room on first day, after 4:00 still did not get a phone call that room was ready, because it still wasn’t after I can there at 11:00 am.
Pool, elevators
Stayed in March 2024
Reviewed: 8 March 2024
Ryan
Canadaasked for room to be cleaned a couple of times, and it wasn't cleaned.
Stayed in March 2024
Reviewed: 7 March 2024
Jameel
United StatesNo elevator and the toilet was broken
Had a nice pool and bar
Stayed in March 2024
Reviewed: 26 February 2024
Delk
United StatesThe bathroom was extremely small and air conditioner was to loud
I liked how big the room was and facilities were nice
Stayed in February 2024
Reviewed: 23 February 2024
Andrew
United Statesthe property is an older building and didn't feel cohesive, also the parking lot is far from the main tower.
the location was very convenient it was within walking dissents to sea world
Stayed in January 2024
Reviewed: 21 February 2024
Artur
United StatesThere were problems initially with the room, then they changed it for us with understanding. the room was not very clean, and the walls were thin... through which you could hear absolutely everything... for two nights in a row we listened to our neighbor vomiting after a stormy party
friendly staff, excellent location, very tasty breakfast
Stayed in February 2024
Reviewed: 21 February 2024
Jose
United StatesHow much noise you could hear outside while trying to sleep.
The location.
Stayed in February 2024
Reviewed: 19 February 2024
Diane
United StatesSneaky website needs to be more clear before advertising such a low price. My bed had a low spot so it was uncomfortable.
The property is beautiful but they charged us $30 to park overnight. I was not told or was it written anywhere on booking.com site for this hotel. $89 turned into much more with resort fee and taxes
Stayed in February 2024
Reviewed: 15 February 2024
Thomas
United StatesThe kids area mini golf needs to be cleaned. So many leaves everywhere and the course is not being maintained. Also I would like to see the kids club come back. It’s an inconvenience to walk to the front to sign out games accessories. Also a pop up bar would be nice nice to have near the family pool.
Breakfast was great. Staff very nice and attentive. The omelette ladies were awesome! The only thing that I didn’t like is a dog was allowed to come in were the food buffet was and the dog shook now there was hair in the air. I was definitely done eating that morning . I was not happy about that. Nothing against dogs but they should not be allowed in the food area period!
Stayed in February 2024
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