37 Northeast Loop 410 (at McCullough), San Antonio, TX 78216, United States
#47 of 320 hotels in San Antonio
Guests' ChoiceBased on 651 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.1
Facilities
8.8
Staff
8.8
Value for money
8.5
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End of dialog contentReviewed: 22 March 2023
Latasha
United Statesthat breakfast was not included in the price
Stayed in March 2023
Reviewed: 21 March 2023
Adrian
United StatesThe parking, hotel is so popular that if you don’t get a good spot early you won’t get a good spot, end up parking on the far end of hotel.
clean and comfortable rooms, staff was friendly and courteous
Stayed in March 2023
Reviewed: 20 March 2023
Habeeb
United StatesI don't like the fact that the hotel has only one microwave for each floor. Am sure microwaves are cheap enough to have one in a room. I had to walk a distance to warm food
Nice facility, my wife love it, it's very close to downtown, and most attraction centers. I recommend the hotel if you are coming to San Antonio and need hotel
Stayed in March 2023
Reviewed: 20 March 2023
Omar
United StatesI enjoyed everything
reminded me of our hacienda that we had very aesthetic
Stayed in March 2023
Reviewed: 19 March 2023
Shannon
United StatesNo late check out
The staff was amazing, extremely friendly, and super helpful and accommodating for me and my two kids! We ordered room service, and they made sure the kids could have a kid-approved meal, even though it wasn’t on the menu!
Stayed in March 2023
Reviewed: 13 March 2023
Ingrid
United States Minor Outlying Islandsthe decor, the service, the small cozy details around the hotel, very well kept
loved the property will definitely stay again and have family stay there when visiting
Stayed in February 2023
Reviewed: 13 March 2023
Elizabeth
United Statesn/a
Clean
Stayed in March 2023
Reviewed: 7 March 2023
Mayra
United StatesNA
Very clean!
Stayed in March 2023
Reviewed: 6 March 2023
Lawrence
United StatesCoffee pot did not work.
Location.
Stayed in March 2023
Reviewed: 6 March 2023
Veronica
United StatesMy bathroom needed to be cleaned a little more thoroughly.
Love the location , love the style of hotel .
Stayed in March 2023
Reviewed: 6 March 2023
April
United StatesBeing able to have a room connected next to the other half of the family but it’s understandable since there only so many available.
Breakfast could’ve been complimentary but was T a big deal. Didn’t mind the facility at all. It was perfect.
Stayed in March 2023
Reviewed: 2 March 2023
Ana
United Statesno microwave
the room, and location were perfect for all the things we planned to do.
Stayed in February 2023
Reviewed: 24 February 2023
Michael
United Statesn/a
the most comfortably bed EVER!! and the big tv was nice considering most hotels only put usually a small tv in the room
Stayed in February 2023
Reviewed: 20 February 2023
Kenneth
United StatesThe room seems to be missing a floor lamp in one corner of the room. Also I was sent a email for a upgrade for an extra 10 dollars I reply yes, but didn't receive the upgrade.
I like the location and the staffing personnel.
Stayed in February 2023
Reviewed: 19 February 2023
Alice
United StatesThe resturant staff were short handed. They tried hard but really needed help
very nice. great resturant
Stayed in February 2023
Reviewed: 2 February 2023
Fidencio
United States2 thing I didn't like the neighbors next door having his TV on too loud early in the morning and the noise at the bar section during the night rowdy people getting way too loud
Like the location area and especially restaurants and shopping centers
Stayed in February 2023
Reviewed: 19 January 2023
Hugo
United StatesThat I had to leave.
Five star!
Stayed in January 2023
Reviewed: 9 January 2023
Rachel
United Statesexpensive CONTINENTAL breakfast …better to go to a restaurant and eat.
beautiful property
Stayed in November 2022
Reviewed: 4 January 2023
Roxanne
United Statesmy visit was too short
it was like slipping away to Mexico. Property is amazing.
Stayed in January 2023
Reviewed: 1 January 2023
Copper
United StatesThe restaurant LAZO had closed.
The layout (especially the courtyard) of the hotel
Stayed in December 2022
Reviewed: 19 December 2022
Veronica
United StatesThe only thing was our room temperature was warm . I will definitely come back but would make sure room is cooler and ac working better .
I love the cleanliness . And overall staff
Stayed in December 2022
Reviewed: 11 December 2022
Tomas
United Stateseverything was great
courtyard
Stayed in December 2022
Reviewed: 5 December 2022
Cynthia
United Stateswe couldn’t complain about the property, but unfortunately some guests decided to smoke marijuana and it stunk up our room.
Cozy, convenience, cleanliness all wrapped under one roof
Stayed in December 2022
Reviewed: 27 November 2022
Thien
United StatesThe room need more lights
Stayed in November 2022
Reviewed: 15 November 2022
Norma
United StatesI liked that we go the view.
Stayed in September 2022
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