There is only 1 bank of elevators and they had issues all weekend. They did have a security person help with manually getting us up and down on our final day. I also called once I arrived home to get my bill sent to me and the front desk abruptly put me on hold, then after being on hold for over 5 minutes it hung up on me. I then called back and the person working said he was the only one working and seemed irritated that I booked through a 3rd party and had to get my email. The rest of the stay the front desk and staff were very friendly.

The breakfast and Happy Hour meals were a great bonus. Having In/Out parking without having to pay for a valet was also nice. Our room was very spacious and came with nice amenities. The view was also great.

Stayed in May 2024

It's a pity that the hotel has no restaurant and/or bar but there are a lot around.

Very friendly staff. Breakfast was good. The kickback food every evening is a good idea. The hotel owns a garage but not for heavy duty trucks. The location close to the Riverwalk is perfect.

Stayed in May 2024

Breakfast was good and plenty. Different options.

Stayed in April 2024

Unfortunately all airforce basic training graduation is on Wednesday and Thursday and we didn't have time to use the 5-7pm get together for meal and drinks since all the new airmen are due back at base at that time.

Our son just graduated airforce basic training. the room gave us plenty of room to just relax. the location was excellent it allowed us to have many options to go out and enjoy with him before having to take him back to base.

Stayed in May 2024

The staff could have been friendlier.

Breakfast was okay. There were very few gluten free options.

Stayed in May 2024

We get the same room every time we go and it’s very hard for my legs the stairs and the freight elevator was stuck too many times

Excellent

Stayed in April 2024

I don’t have any negative comments

Beautiful rooms free drinks at kickback

Stayed in May 2024

Clean and good breakfast

Stayed in April 2024

Really??? Well the thing I did not like was the carpet in the halls. It is nasty. Would be a great upgrade if the got updated. But really no complaints. Ok

Location was awesome and hotel was great just a little dated which was no big deal. The staff was amazing and friendly. Front desk and housekeeping, manager overseeing HH and breakfast was friendly and attentive. Stayed here once before and would stay again.Thank you for a really nice time. We would def stay here again....and again.

Stayed in May 2024

Extra cost to park our car

Right by the Riverwalk!

Stayed in May 2024

BASIC BREAKFAST

COMFORTABLE AND SECURE WITH ONSITE PARKING. PROPERTY ON RIVERWALK AND CLOSE TO RESTAURANTS

Stayed in May 2024

The handicap handles in the tub could have been positioned better. They were a little low to grab when taking a bath.

The breakfast was better than most hotel breakfasts. Their evening "snack" time was a bonus. There was enough food to make a complete meal. The location was excellent. Within walking distance of main attractions such as the Alamo.

Stayed in April 2024

Tight parking

Location

Stayed in May 2024

the only thing i didn't like was i was put at the very top floor the hotel is very busy and taking the elevators require more time that id like to admit so unless you want to wait 10 minutes for an elevator your out of luck unless you want to take the stairs but that isn't going to happen. and the room I was at was at the very top floor down the hall it was quite a walk and there was no view either it really sucked

the place was really nice they has breakfast ready in the morning it was so good and the rooms were nice to very clean and big it was nice. and it was secure in order to come inside you need a key card so people who arent supposed to be in the hotel wont be in there and they have a guard at the front anyway it was nice and they have their own garage so you can park in there and not out where people can mess with your car and its right next to the riverwalk

Stayed in February 2024

Location, comfort, decorum, friendly staff, value, and food.

Stayed in May 2024

5th floor room was pretty noisy to the riverwalk very late at night. Would probably get a room on the other side next time or higher floor.

Offered a lot of perks…very central on the riverwalk close to many things, easy to park, evening free snacks and happy hour, good breakfast.

Stayed in May 2024

The room was very humid and the housekeeping staff forgot about us

The staff

Stayed in May 2024

The price for parking was too high.

The happy hour was great!

Stayed in April 2024

Breakfast, location and room were exceptional, the evening happy hour was a bonus! We would definitely stay here again.

Stayed in April 2024

Paying $25 to park.

Comfortable rooms, great breakfast and happy hour. Great access to river walk

Stayed in April 2024

Always would prefer free parking, but it was fully disclosed before booking and was not unreasonable for the area.

Location right on the River Walk was super convenient. Really enjoyed the happy hour and snacks. Great value for money.

Stayed in March 2024

Didn't have an option for sit-down meals, but with all of the resturants nearby, I can understand why.

HAPPY HOUR and location. The refreshments and snacks were top notch.

Stayed in April 2024

The room was dark and the balcony was in desperate need of a refresh. Our room was directly across from a building under construction/renovation. There was a column in the middle of the room!

The Location was excellent. The staff was very friendly and knowledgeable about the area. They were the best part of the hotel.

Stayed in April 2024

Room rate unexpectedly increased $40 for the second night. Didn’t see that coming!

Excellent breakfast. Convenient location. Attentive staff.

Stayed in April 2024