Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Louisiana hotel reviews
  4. New Orleans hotel reviews
  5. Reviews of Drury Plaza Hotel New Orleans

Reviews of Drury Plaza Hotel New Orleans 3 stars

820 Poydras Street, Downtown New Orleans, New Orleans, LA 70112-1016, United States

#3 of 168 hotels in New Orleans

Guests' Choice

Review score

Based on 1623 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.5

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    9.0

  • Free WiFi

    9.3

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 31 May 2024

    8.0
    Great stay will return
    • Leisure trip
    • Couple
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The drinks, snacks, and spa

    Staff was nice , rooms are nice , value was great ..

    Stayed in May 2024

  • Reviewed: 30 May 2024

    10
    Wonderful experience will definitely be back
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - High Floor
    • Stayed 6 nights

    na

    Maid service

    Stayed in May 2024

  • Reviewed: 29 May 2024

    10
    Nothing to complain about, clean room, comfortable bed, great staff, within walking distance to pretty much everything.
    • Leisure trip
    • People with friends
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 6 nights
    • Submitted via mobile

    Comfortable bed, kickbacks, location

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    GREAT FAMILY VACAY!!!
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    Norma in housekeeping was awesome....everything was great and excellent location! Will stay again!!

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Would stay with Drury again
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast and great staff!

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Enjoyed our stay and would do it again
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Only complaint but not fault of the hotel was we heard the trolley very late/ early am. Only issue

    I liked the breakfast area. Bigger than other hotels I've stayed at plus the only hotel breakfast where you could get soda since I don't like juice, coffee, or milk

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    All was good.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    We enjoyed our stay.

    It was good but could have been more varied.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Great stay at Drury Plaza!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    The bed was too soft.

    Loved the breakfast and security!!!

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds - High Floor
    • Stayed 4 nights
    • Submitted via mobile

    The gym was lacking

    I really liked the onsite parking

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room - Accessible, Roll-in Shower
    • Stayed 4 nights
    • Submitted via mobile

    The location was perfect. I would like to have had more food options for breakfast such as fresh fruits. Also, for evening dining 2 meat choices such as cold cuts or wings would be nice.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Nice always stay at drury
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Add more tv channels plus bet

    Everything was satisfying

    Stayed in May 2024

  • Reviewed: 23 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    EVERYTHING

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    There was absolutely nothing I didn't like.

    The hotel was very clean, breakfast and 3 complimentary drinks were included. The front desk was extremely helpful. Shout out to Bea.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Superb value
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    My only complaint is breakfast was supposed to be until 10am but restaurant staff started taking food away at 945/950am. Thank goodness we arrived at 930am.

    Superb value especially with breakfast and kickback including three alcoholic drinks per adult Front desk Staff were super helpful. Parking 34$ +tax with in and out privileges for 24hrs. Pool on 6th floor was small but perfect and it wasn't too busy for our Monday night stay. There was even a hot tub. Towels provided near the pool. Gym was great and served its purpose.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    There is nothing to complain about. I'm a positive type of guy .PRAISE JESUS!!

    location was perfect! Everything was within walking distance. Pushed my wife ever wre with wheelchair. Sidewalks are not the best,but we made the best. Remember, this is an old city.. The Drury has great complementary dinner and breakfast. There was a black chef who was outstanding he really loves taking care of us!!!

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Enjoyed our stay in every way! Spoiled us for hotels while continuing our trip!
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Everything

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Great affordable place to stay.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    The free dinner each evening. Being able to park on the same floor as room. Easy walk into the French Quarter.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    Exceptional
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    I didn't like the fact that we had to pay 35.00 extra each night to park our car in the garage.

    Love walking to Bourbon Street. Room was clean. House keeper did wonderful job keeping room clean. Everyone was so nice

    Stayed in May 2024

  • Reviewed: 16 May 2024

    9.0
    Great staff, good location, and enjoyable stay
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 4 nights

    Unsure. Everything was pretty good.

    First and foremost, the staff was very friendly and accommodating. Everyone there seemed to be giving their absolute best whenever I interacted with them. Second, the location was superb. It was a quick walk to the ferry, Canal street, the French Quarter, and the WWII museum. Very well situated and close to public transportation stops which we used extensively. My family absolutely love the complimentary breakfast and the evening "kickbacks' featuring a meal and complimentary drinks for those of us who were of age. I would definitely stay again!

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    Absolutely Amazing!
    • Leisure trip
    • Group
    • King Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Little dated but still an amazing place to stay!

    Everything! Our family will stay here every time we come to New Orleans, not only do they have free breakfast. They have free dinner and if you’re over 21 each night, you can get three free drinks. The staff was beyond pleasant and helpful.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Good value for money, excellent location, and complimentary breakfast and early dinner
    • Business trip
    • Solo traveller
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights

    The buffet breakfast, coffee accessibility, and the early dinner buffet exceeded my expectations. Not gourmet but good food with a substantial selection for the main course, soup, salad, and a free beer or mixed drink for dinner and everything I needed for breakfast including eggs, hashbrowns, yogurt, fruit, bagels, muffins, etc. The food itself saves a lot of money if you take advantage of it. Nice to have a fridge in the room and free Wifi.

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    A very grateful customer
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    I have no concerns at all about the hotel. Everything was great. I exercised everyday and swim in the pool before heading out. I also like the fact I was able to wash my clothes before heading home.

    The staff were wonderful. Daniel in Kick Back goes out of his way to be kind and helpful. Patrick the general manager was great I forgot an important document at the hotel. I was at the airport. Patrick and his team found it and got it to the airport for me before my flight. I can not say how greatful I am that Patrick was there.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Queen Room with Two Queen Beds - High Floor
    • Stayed 3 nights
    • Submitted via mobile

    Clean

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    It was great!
    • Leisure trip
    • Group
    • Queen Suite with Two Queen Beds and Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Couch (pull-out) bed was uncomfortable. Outdated room decor.

    Location was amazing! Friendly/polite staff. Rooms were great in size.

    Stayed in May 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: