820 Poydras Street, Downtown New Orleans, New Orleans, LA 70112-1016, United States
#3 of 168 hotels in New Orleans
Guests' ChoiceBased on 1623 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.3
Staff
9.5
Value for money
9.0
Free WiFi
9.3
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End of dialog contentReviewed: 31 May 2024
Blaze
United StatesThe drinks, snacks, and spa
Staff was nice , rooms are nice , value was great ..
Stayed in May 2024
Reviewed: 30 May 2024
Brenda
United Statesna
Maid service
Stayed in May 2024
Reviewed: 29 May 2024
Steve
United StatesComfortable bed, kickbacks, location
Stayed in May 2024
Reviewed: 28 May 2024
Demeatric
United StatesNorma in housekeeping was awesome....everything was great and excellent location! Will stay again!!
Stayed in May 2024
Reviewed: 28 May 2024
Gregg
United StatesGreat breakfast and great staff!
Stayed in May 2024
Reviewed: 28 May 2024
Rhonda
United StatesOnly complaint but not fault of the hotel was we heard the trolley very late/ early am. Only issue
I liked the breakfast area. Bigger than other hotels I've stayed at plus the only hotel breakfast where you could get soda since I don't like juice, coffee, or milk
Stayed in May 2024
Reviewed: 28 May 2024
Joe
United StatesWe enjoyed our stay.
It was good but could have been more varied.
Stayed in May 2024
Reviewed: 27 May 2024
Megan
United StatesThe bed was too soft.
Loved the breakfast and security!!!
Stayed in May 2024
Reviewed: 27 May 2024
Alex
United StatesThe gym was lacking
I really liked the onsite parking
Stayed in May 2024
Reviewed: 27 May 2024
Rhonda
United StatesThe location was perfect. I would like to have had more food options for breakfast such as fresh fruits. Also, for evening dining 2 meat choices such as cold cuts or wings would be nice.
Stayed in May 2024
Reviewed: 27 May 2024
Parker
United StatesAdd more tv channels plus bet
Everything was satisfying
Stayed in May 2024
Reviewed: 23 May 2024
Shatara
United StatesEVERYTHING
Stayed in May 2024
Reviewed: 22 May 2024
Regina
United StatesThere was absolutely nothing I didn't like.
The hotel was very clean, breakfast and 3 complimentary drinks were included. The front desk was extremely helpful. Shout out to Bea.
Stayed in May 2024
Reviewed: 22 May 2024
Christine
IndiaMy only complaint is breakfast was supposed to be until 10am but restaurant staff started taking food away at 945/950am. Thank goodness we arrived at 930am.
Superb value especially with breakfast and kickback including three alcoholic drinks per adult Front desk Staff were super helpful. Parking 34$ +tax with in and out privileges for 24hrs. Pool on 6th floor was small but perfect and it wasn't too busy for our Monday night stay. There was even a hot tub. Towels provided near the pool. Gym was great and served its purpose.
Stayed in May 2024
Reviewed: 22 May 2024
Richard
United StatesThere is nothing to complain about. I'm a positive type of guy .PRAISE JESUS!!
location was perfect! Everything was within walking distance. Pushed my wife ever wre with wheelchair. Sidewalks are not the best,but we made the best. Remember, this is an old city.. The Drury has great complementary dinner and breakfast. There was a black chef who was outstanding he really loves taking care of us!!!
Stayed in May 2024
Reviewed: 20 May 2024
Janaan
United StatesEverything
Stayed in May 2024
Reviewed: 18 May 2024
Paul
United StatesThe free dinner each evening. Being able to park on the same floor as room. Easy walk into the French Quarter.
Stayed in May 2024
Reviewed: 18 May 2024
Roshonda
United StatesI didn't like the fact that we had to pay 35.00 extra each night to park our car in the garage.
Love walking to Bourbon Street. Room was clean. House keeper did wonderful job keeping room clean. Everyone was so nice
Stayed in May 2024
Reviewed: 16 May 2024
Christophe
United StatesUnsure. Everything was pretty good.
First and foremost, the staff was very friendly and accommodating. Everyone there seemed to be giving their absolute best whenever I interacted with them. Second, the location was superb. It was a quick walk to the ferry, Canal street, the French Quarter, and the WWII museum. Very well situated and close to public transportation stops which we used extensively. My family absolutely love the complimentary breakfast and the evening "kickbacks' featuring a meal and complimentary drinks for those of us who were of age. I would definitely stay again!
Stayed in May 2024
Reviewed: 15 May 2024
David
United StatesLittle dated but still an amazing place to stay!
Everything! Our family will stay here every time we come to New Orleans, not only do they have free breakfast. They have free dinner and if you’re over 21 each night, you can get three free drinks. The staff was beyond pleasant and helpful.
Stayed in May 2024
Reviewed: 13 May 2024
Linda
United StatesThe buffet breakfast, coffee accessibility, and the early dinner buffet exceeded my expectations. Not gourmet but good food with a substantial selection for the main course, soup, salad, and a free beer or mixed drink for dinner and everything I needed for breakfast including eggs, hashbrowns, yogurt, fruit, bagels, muffins, etc. The food itself saves a lot of money if you take advantage of it. Nice to have a fridge in the room and free Wifi.
Stayed in May 2024
Reviewed: 12 May 2024
Cathy
CanadaI have no concerns at all about the hotel. Everything was great. I exercised everyday and swim in the pool before heading out. I also like the fact I was able to wash my clothes before heading home.
The staff were wonderful. Daniel in Kick Back goes out of his way to be kind and helpful. Patrick the general manager was great I forgot an important document at the hotel. I was at the airport. Patrick and his team found it and got it to the airport for me before my flight. I can not say how greatful I am that Patrick was there.
Stayed in May 2024
Reviewed: 9 May 2024
T
United StatesClean
Stayed in May 2024
Reviewed: 6 May 2024
Longley
BahamasCouch (pull-out) bed was uncomfortable. Outdated room decor.
Location was amazing! Friendly/polite staff. Rooms were great in size.
Stayed in May 2024
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