4299 Northwest 36th Street, Miami Springs, Miami, FL 33166, United States
#6 of 197 hotels in Miami
Guests' ChoiceBased on 953 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.0
Facilities
9.2
Staff
9.1
Value for money
8.6
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 May 2024
Tyeesha
Jamaicashower heads and other shower parts need a little tlc :(
close to the airport, stay were helpful and friendly, bed very comfy
Stayed in May 2024
Reviewed: 21 May 2024
Howardr
AustraliaSize of room. Large, plenty of room to lay out suitcases. Good view of airport. Handy location.
Stayed in March 2024
Reviewed: 20 May 2024
Brian
United StatesGreat rooms, great location.
Stayed in May 2024
Reviewed: 19 May 2024
Morgan
SwitzerlandThe decor is a little dated, and the hotel is super dark. The room was dark, but yet their were lights under the dresser that were impossible to turn off.
Our room was HUGE with a very nicely appointed bathroom. The staff in the bar/restaurant was very nice and the food was ok for airport hotel food.
Stayed in May 2024
Reviewed: 12 May 2024
Renato
BrazilNA
Near Airport and very new hotel. Good Restaurant inside. Good Price. The staff is very friendly.
Stayed in February 2024
Reviewed: 11 May 2024
Abeigh
United KingdomBreakfast should have been included.
The room was absolutely huge with a separate living area that had a massive corner sofa in. There were 2 TVs and a gorgeous bathroom. Very happy and would definitely recommend. The location isn't the greatest and there is nothing nearby but then again, it is an airport hotel.
Stayed in April 2024
Reviewed: 11 May 2024
Heather
United StatesBeautifully appointed rooms, with Comfortaire adjustable mattresses, multi-head shower, 55-inch TV, black out drapes. There is a restaurant with decent food, and a very nice pool area. 7 minutes to the Miami International Airport and shuttle service I'd available 24 hours, every 30 minutes. Staff was nice and got us checked in really early at no extra charge. There are a couple of restaurants nearby, and DoorDash delivers to the front door. Room key secured elevator for extra safety.
Stayed in May 2024
Reviewed: 7 May 2024
Ebony
United StatesI actually loved everything
It was a perfect stay. I stated for one night after my cruise with my two children. I wish I had more time. The staff was awesome. It was my actual birthday and room service came to my room and surprised me with a cake. That was an awesome tasting cake. I love chocolate and that’s exactly what they suggested me with. I’m definitely coming back
Stayed in May 2024
Reviewed: 30 April 2024
Nina
United StatesThe rain portion of shower kept dripping cold water while using regular Was uncomfortable trying not to get my hair wet and that not shutting off completely
Clean hotel and nice shower
Stayed in April 2024
Reviewed: 30 April 2024
Calvin
BarbadosHow clean the room was
Stayed in April 2024
Reviewed: 28 April 2024
Garry
United KingdomLittle slow on breakfast service. Room key needed reprogramming a couple of times. No milk for room coffee, creamer powder not nice. Very minor compared to the positives
Quality of room and food. Helpfulness of staff. Shuttle service
Stayed in April 2024
Reviewed: 27 April 2024
Glomie
United Statesnone
It's clean and The staff were very professional.
Stayed in April 2024
Reviewed: 27 April 2024
Martin
United StatesI couldn't turn on the lights in the bathroom without turning on all of the lights.
Convenient location
Stayed in March 2024
Reviewed: 27 April 2024
Sarah
United KingdomHad a long wait for the airport shuttle after a long flight (over 30 mins) and had to call twice. The check in lady wasn't particularly effusive , maybe I was hoping for too much having finally reached our destination that we had been planning for almost a year.
The room was superb, faultless and spacious. The bed was ultra comfortable. Close to the airport...about 5 mins in a shuttle bus. The drivers were friendly.
Stayed in April 2024
Reviewed: 24 April 2024
Cara
United StatesBig room, comfortable bed, close to airport and friendly staff
Stayed in April 2024
Reviewed: 24 April 2024
Roberto
CuraçaoNotting
Stayed there before. Just a amazing place to stay Top location
Stayed in April 2024
Reviewed: 21 April 2024
Sue
United KingdomIt was hard to hear the reception team.
Our room was very spacious. Huge comfy bed. Super large bathroom & a lounge.
Stayed in April 2024
Reviewed: 20 April 2024
Bart
IrelandSeveral personal were speaking Spanish only. They should be trained to at least speak a little English.
Very clean
Stayed in April 2024
Reviewed: 20 April 2024
Bettina
CanadaFront desk check in was quick and very efficient. Received room upgrade due to my status with booking.
Stayed in April 2024
Reviewed: 20 April 2024
Sgromit
United KingdomNothing
Good location to the airport
Stayed in April 2024
Reviewed: 19 April 2024
Lavetta
United Statesno microwave
Breakfast was amazing, room was great.
Stayed in April 2024
Reviewed: 16 April 2024
Heather
United StatesNothing. It was a beautiful hotel in the perfect location for flying in and out of MIA.
Everything was excellent!
Stayed in April 2024
Reviewed: 15 April 2024
1
United KingdomNothing
Really close to airport. Giant well appointed rooms. Free shuttle every 30 ins to/from the terminals (takes 5-8mins); lease hotel on the hour and half hour. Do not charge for left luggage or amazon deliveries. Great "return to" point if travelling round Florida.
Stayed in April 2024
Reviewed: 15 April 2024
Peter
CanadaWe had dinner one evening and breakfast the next morning. The food was fine but the kitchen was abysmally slow — 45 minutes to deliver dinner, and 40 minutes for a routine breakfast. Clearly something was going on, but the staff wouldn’t say anything.
The room was lovely - spacious, comfortable, thoughtfully designed.
Stayed in April 2024
Llandudno, UK
Uludag, Turkey
Mauterndorf, Austria
Brussels, Belgium
Beebe, USA
Oropesa del Mar, Spain
Grossarl, Austria
Gornji Karin, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content