2800 American Boulevard West, Bloomington, MN 55431, United States
#35 of 46 hotels in Bloomington
Guests' ChoiceBased on 843 hotel reviews
7.8Cleanliness
8.2
Comfort
8.1
Location
8.6
Facilities
8.1
Staff
8.3
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 20 May 2024
Oliver
CanadaEvery staff of the hotel is kind and approachable, monica at the bar is awesome, front desk staff everyone is fantastic, except this man name 'seth', he is some kind of racist just because i'm asian, he should not be there in the front desk, i think im not the only who is bothered by his attitude, unproffesional and arrogant.
It was good and clean
Stayed in May 2024
Reviewed: 19 May 2024
Jake
United StatesStaff was not very accessible
Solid breakfast, great pet accommodations
Stayed in May 2024
Reviewed: 16 May 2024
Athena
United StatesThe road construction was really bad, had to go out of our way to get to the hotel.
Loved the breakfast and build your own omelette.
Stayed in April 2024
Reviewed: 13 May 2024
Karen
United StatesA very busy hotel, appropriate for kids and their families attending sports tournaments. If you are one of them, you will have a great time. If you are a couple looking to relax you might be a bit overwhelmed
Breakfast was plentiful. Room was spacious
Stayed in May 2024
Reviewed: 23 April 2024
Charisse
CanadaThe pool area and furniture could use some upgrading.
The breakfast was amazing and we really enjoyed the atrium!
Stayed in March 2024
Reviewed: 4 April 2024
Janet
United StatesNeed more towels in the room. Need more pool towels or leave 2 in each room to begin with.
Stayed in April 2024
Reviewed: 1 April 2024
Sanders
United StatesThey didn't have enough towels in the room we had to keep ask for them it
The breakfast
Stayed in March 2024
Reviewed: 25 March 2024
Herbrand
United StatesMaybe offer more choices for breakfast, but overall I was happy with what was offered.
Free breakfast, the happy hour, pool for the kids.
Stayed in March 2024
Reviewed: 25 March 2024
Tisby
United StatesThe breakfast did not offer turkey sausage. Only Embassy I've ever been that does not. To boot the staff said they did on our first morning only to find out the hotel never had it to begin with. Thumbs down from me.
Great location! Hotel smelled and appeared clean.
Stayed in March 2024
Reviewed: 21 March 2024
Alexander
United StatesLoud neighbors above us at all hours of the day/night. One outlet in the room was dangerous with a cord that had a cut in it. The pull out bed could definitely use a new mattress.
The amenities of the hotel were great, as well as all the staff! Room was clean and very spacious.
Stayed in March 2024
Reviewed: 20 March 2024
Katie
United StatesThe dining area wasnt the cleanest. Floor had stains and chairs were scratched up. No hot tub.
The breakfast was wonderful. The room was a good size and was clean.
Stayed in March 2024
Reviewed: 17 March 2024
Susanne
United StatesDrinks at the check in changed prices during our stay. Second day paying with cash prices went up.
Breakfast and location are good
Stayed in February 2024
Reviewed: 13 March 2024
Kimberly
United StatesThe pool was a bit chaotic. I think there were probably too many people. We did not stay long at pool. The beds have a very thin blanket. If you are a cold person I would bring an extra one. The pillows are small as well. Very comfy but way to small.
The hotel is very clean. It's close to mall and Paisley Park. Lots of food places and a Target next door. Breakfast was epic as always.
Stayed in March 2024
Reviewed: 12 March 2024
Marie
United StatesJust the nature of the setting but the pool was densely populated with more than one group without adult supervision. We left with our grandchildren for the evening.
The breakfast was more than continental and appealed to children and adults alike.
Stayed in March 2024
Reviewed: 8 March 2024
Sharon
United StatesI wished the bed was a queen size instead of a double as a handicap person need the room. Would of been nice to have a tv in the living space. There were 3 in the room and only 2 sets of towels. When I tried to call for another set no one would answer the phone. Should be a note or communication that the main switch for the lights needs to be on so the lights work.
Breakfast was delicious! Staff was very helpful and friendly. The room was spacious. The walk-in shower and hand-held head was convenient.
Stayed in March 2024
Reviewed: 4 March 2024
Maria
United StatesN/A
Breakfast was good the staff was friendly
Stayed in March 2024
Reviewed: 5 February 2024
Brad
United StatesWe had to switch rooms because the hot water wasn't working in the room we were originally booked in and the room we left had a queen bed and I had hoped for an upgrade or possibly a voucher or discount but none was offered and the room we were moved to only had a full sized bed and wasn't comfortable sleeping because of that. But that was 1 room out of 3 and the others were fine.
The breakfast adds a tremendous value and makes Embassy Suites a good value by comparison to other similar hotels. The overall decor is also pleasing and open, not fancy necessarily but pleasing.
Stayed in February 2024
Reviewed: 28 December 2023
Odden
United StatesSadly the rooms we in disrepair.. broken floor lamps, broken outlet plates and tv’s did not work in first room.
The staff was great! Amber was able to assist Anna move me to a slightly better condition room.
Stayed in December 2023
Reviewed: 27 December 2023
Amanda
United StatesThe hotel was freezing, our entire group had to wear our jackets whenever we were outside our room.
The rooms were spacious and comfortable, perfect for groups, and the breakfast was awesome.
Stayed in November 2023
Reviewed: 27 December 2023
Melinda
United StatesWe bring groups of disabled adults on tours all around the country. Most hotels allow us to eat in their main dining area so we can all eat together (when we have our own food, and especially when your bar/restaurant isn't even open) but this hotel doesn't, which means we're having them eat in groups of three, very uncomfortably, in their rooms. In the past we were able to have a couple group meals of delivered food in your huge breakfast area without problems. We were not happy that despite the fact that we requested "towels and garbage" be dealt with daily, this didn't happen. We bagged our own garbage and put it in the hallway, and we had to ask for towels every evening so our group of 9 could shower. the rooms are great...EXCEPT the sofa sleeper mattresses, which are absolutely horrible. The people in our group who were stuck on them were in pain all night. We do 20 trips a year, often have to deal with sofa sleepers, and these are the worst we've ever been stuck with. I did go to the desk and ask if there were extra mattress pads we could use, and we were given some thicker quilts to place on top of the coil pads on the sleepers. This actually helped a great deal. But I think it's time for Hilton to upgrade their sofa sleepers.
Breakfast...amazing. Erica who served our pizza during our Elvis show on Dec 22...also amazing. The guy who had to keep bringing us towels as we'd requested...amazing. Honestly, most of your staff are very good. The Omelet guys are fantastic! We love the layout of the rooms with 2 beds and a separate sleeping area. We've stayed here before and believe that it's cleaner than it was last year. Thank you. We requested all rooms are on the ground floor again, and you made it happen (thank you Seth). This is so helpful as staff are running from room to room to assist with our developmentally disabled clients many times daily.
Stayed in December 2023
Reviewed: 21 December 2023
Kristine
United StatesIt would have been nice to have extra pillows and blankets in our room. The restaurant wasn't open until 5 which would have been nice to have a beverage and a bite to eat in the afternoon
We loved the facilities and the openness of the eating area
Stayed in December 2023
Reviewed: 18 December 2023
Jessica
United StatesBathrooms are a bit tighter than other properties and water pressure was very low.
Always a great selection for breakfast. Also, staff is great and very friendly
Stayed in December 2023
Reviewed: 13 December 2023
Greg
United StatesOur top sheet had a quarter size hole in it at our feet. When I rolled on my side my toe went in that hole & got stuck, couldn't figure out what happened. My husband got up and got my toe out & found the hole. What are the odds!
Great breakfast & evening reception
Stayed in December 2023
Reviewed: 11 December 2023
Estella
United StatesNothing much I didn’t like
I enjoyed the happy hr they had along with the breakfast
Stayed in December 2023
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