Nothing

Excellent as usual

Stayed in May 2024

Not having a view of the water , thought I had requested in reservations but I didn't, and no vacant rooms available, but we were out most of day, walking by water and restarunts so ot was fine, beautiful view outside.

The staff was great , and helpful.The hotel was nice, not as new but clean in good shape, we enjoyed the area and our stay, and valet was great accommodating. Nice hotel I would go back.

Stayed in May 2024

Nothing

Perfect

Stayed in May 2024

minor but area to improve, couldn't keep up with the towel need in the pool area

Best hotel breakfast ever!

Stayed in April 2024

Beautiful Hotel. The staff was amazing. Breakfast and happy hour of phase were delicious.

Stayed in April 2024

The lack of towels and lumpy beds.

The breakfast was amazing.

Stayed in March 2024

The lack of respect some guests show for the hardworking staff and the cleanliness of the hotel. Why trash something of this quality?

Spacious two room suites with large bathroom. Very friendly staff. Well maintained clean and nicely furnished general area's. Inhouse easy acessable parking. Free drinks and snacks at Happy Hour. Absolutely great complementary breakfast. Better then anywhere else with lots of choices and a chef attending to your special wishes for omelets or fried eggs. We have traveled the Southern US for 7 weeks, seen lots of hotels, but this was the best. The area surrounding the hotel is beautiful. You can walk all around the lake or take the complementary free authentic Trolley to the Woodlands Mall.

Stayed in February 2024

I have experienced nothing there that I’d call a negative.

Embassy Suites of The Woodlands is a favorite of mine. Being situated by the lake at Hughes Landing, it offers nice views, ambiance, and is located near several quality restaurants that are within a short walk. The rooms are always clean comfortable and modern, the staff is great, and the breakfast is always good.

Stayed in February 2024

This is the first hotel I can't find anything I didn't like.

The receptionist at check it was GREAT. Keyan is his name. He took good care of us. The King suite was very spacious. I like the fact of being able to close the bedroom off for privacy. The closet was a nice size with a lot of space Also the shower was large and roomy. Everything very clean and the room smelled extremely fresh and clean. House keeping serviced our room with excellency. She didnt cut any corners. Neither did she do a rush job. Breakfast was SUPER good. The variety was plentiful to select from.

Stayed in February 2024

Restaurant within the hotel is not open during lunch hours. Very limited menu for dinner as well. However, there are good restaurants within walking distance of the hotel.

Very hospitable staff, Great Location, Good b'fast options

Stayed in January 2024

Nothing

The beautiful hotel. The great happy hour. The beautiful surroundings and the BEST breakfast 🥞 ever!

Stayed in December 2023

beautiful, good breakfast , gracious staff

Stayed in January 2024

Its a great place to take a little break

Breakfast was great! We missed the cocktails in the evening but we heard that was awesome too.

Stayed in December 2023

I would have like to see more dairy-free options for breakfast, like cheeses for the omelette bar and yogurt for the granola. No overall complaints though.

Great Breakfast - there is a made-to-order omelette bar option. The fruit was fresh, and there were non-pork options (chicken sausage) for meat. Granola was available, including pecans, cranberries and other toppings. I was able to take a to-go container to my room, instead of having to balance plates in my arms back up the elevator. The room was quite comfortable, with lots of space, and plenty of comfort. We were suprised by a complimentary glass of champagne, and a handwritten letter (thanks, Vicki!).

Stayed in December 2023

none

It’s convenient, it’s clean and the breakfast is a plus. Lots of selection.

Stayed in December 2023

Zero

All

Stayed in December 2023

Location was great , breakfast was great as well , and the complementary happy hour drinks were nice as well. Clean room and respectful and helpful staff

Stayed in September 2023

Nothing, everything was great!

N/A

Stayed in September 2023

I loved this hotel! It was more than we imagined!

Beautiful and spacious. The breakfast was superb! The staff was so friendly and helpful. The valet was wonderful!

Stayed in August 2023

Maybe longer hours for food on the weekends.

The hotel was clean and the staff was very friendly. Fatima from the bar was amazing, and breakfast was more than I was expecting.

Stayed in August 2023

had to pay for parking

Stayed in July 2023

N/A

Location

Stayed in August 2023

The pool is small. They have a good picture to promote the hotel.

Good location.

Stayed in August 2023

On booking.com it states that the 2 room suite is a 2 bedroom suite and after checking in I found out I actually didn't book for enough beds. The way the description is worded is misleading. So I slept on the pull out couch so my daughter and her friends could enjoy the beds in the 1 room that we did have. Also a worker at the front desk named Vickie gave me a very hard time during check out however Giovanni was there to validate the discrepancies with the room.

I loved the property , and the location. The biggest help to me was a guy that worked the front desk name Giovanni and the manager Chris. Breakfast was also really good. Beautiful location would book again!

Stayed in July 2023