315 Julia Street, Arts- Warehouse District, New Orleans, LA 70130, United States
#147 of 168 hotels in New Orleans
Guests' ChoiceBased on 826 hotel reviews
7.0Cleanliness
7.8
Comfort
7.7
Location
8.4
Facilities
7.4
Staff
7.8
Value for money
7.1
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End of dialog contentReviewed: 22 March 2023
Rebecca
United Statesone of the elevators was out
location and breakfast\happy hour
Stayed in February 2023
Reviewed: 22 February 2023
Marshall
United StatesNothing
Proximity to Parades & the Riverwalk.
Stayed in February 2023
Reviewed: 2 February 2023
Wendy
United StatesMore clarity on the room. Usually a double means two double beds or two queen beds, but in this case it meant one double bed which was not what either I nor my coworker wanted. As it is, we ended up with a King size bed and a pull out sofa (UHG!!) and paying $150 more for our stay. The hotel website is quite clear about this but not your website.
breakfast was good and it was nice to have a place to get a bite to eat(the hotel bar) without having to leave the hotel after dark as downtown New Orleans does not give me the impression of a safe place to be walking around by yourself at night.
Stayed in February 2023
Reviewed: 31 January 2023
Jelvie
AustraliaLaundry was not available.
Mr Joshua, Ms Diane, and Ms Desiree led a capable team of staff who were friendly and accommodating despite the hotel being busy with basketball teams, marching bands, and a wedding party staying at the same time.
Stayed in January 2023
Reviewed: 30 January 2023
Nedrin
United StatesThe property was great. The shower handle was broken so it took us a while to turn the shower on and the sink stopper was broken. Other than that everything was great.
Stayed in January 2023
Reviewed: 16 January 2023
Paul
United Statesbreakfast… pls enter more choices
staff.. front desk the young girl in braids was so competent
Stayed in January 2023
Reviewed: 1 December 2022
Andrew
United StatesBreakfast
It’s location and staff
Stayed in November 2022
Reviewed: 15 October 2022
Vivian
SwedenI chose this hotel because they advertised they offer parking on site but once I got into the hotel I realized the hotel charges a $45 fee for overnight for parking which is quite overpriced. There is no street parking nearby and I was forced to spend $25 a day on a private parking. The front staff was rude and unaccommodating.
Room was clean and spacious with nice shower. Breakfast offered both hot and cold options. Complimentary happy hour drinks offered by the hotel were a perk.
Stayed in August 2022
Reviewed: 26 September 2022
Blair
United StatesThe furniture was old and on arrival my room shower was stopped up badly
The view and balcony
Stayed in August 2022
Reviewed: 23 September 2022
Anne
United KingdomNo bottle water in room.
Quiet, room was very spacious. Breakfast was amazing. Good for all major attractions. Friendly staff. Free complementary drinks between 17:30 till 19:00 and snacks.
Stayed in September 2022
Reviewed: 5 September 2022
Brittany
United StatesRoom wasn’t clean. Crumbs on floor. Mold in shower. Hair throughout the bathroom. Stained sheets. (thankfully I travel with my own). Water pressure and temperature were lack luster.
Property was close to local attractions. Hotel had complimentary drinks for happy hour durning the duration of our stay. Every morning there was a different breakfast selection (loved)
Stayed in September 2022
Reviewed: 4 September 2022
Jackson
United StatesThe fact there is no parking lot for the hotel and there is a fee for the parking lot the hotel uses. 50 dollars a day....scam to me. The valet staff needs to be more professional. They need a dress code. I didn't know who I was giving my car keys to at times. I stayed at other Embassy Suites that were awesome.
The breakfast was very good. The majority of the staff was great. The concierge was very helpful.
Stayed in August 2022
Reviewed: 1 September 2022
Blair
United StatesThe old furniture and cleanliness of the rooms.
The main floor was beautiful. The hospitality hour was very nice. Located in a great central location.
Stayed in August 2022
Reviewed: 30 August 2022
Isabel
United StatesHotel could use some remodeling within halls and rooms.
Breakfast
Stayed in August 2022
Reviewed: 20 August 2022
Nicole
United StatesThis hotel needs a major renovation
The staff. Friendly and accommodating
Stayed in August 2022
Reviewed: 15 August 2022
Shelly
United StatesThe pool wasn’t up to par so couldn’t swim and I had a big humongous roach in my room that totally threw my comfort off
I enjoyed breakfast and the location of the hotel
Stayed in August 2022
Reviewed: 13 August 2022
Charlotte
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 10 August 2022
Roxanne
United StatesThe bed was hard, very hard . It could be noisy at night. The valet parking scrapped our car and it was 50 dollars a day to park
The breakfast was great, the hotel was clean. The staff was polite and accommodating
Stayed in August 2022
Reviewed: 9 August 2022
Latrenda
United StatesThe room air didn't meet up to standard
Breakfast
Stayed in August 2022
Reviewed: 8 August 2022
Kim
United StatesOnly one Elevator out of three was operational!
Location
Stayed in August 2022
Reviewed: 7 August 2022
Vicki
United StatesFee for parking should be added into cost to stay each night not added when you get there because only Valet parking.
Breakfast was well stocked and had employees working to keep tables clean and the bar filled
Stayed in August 2022
Reviewed: 4 August 2022
William
United StatesFRONT DESK STAFF HAS RUDE ATTITUDES AND UN ACCOMMIDATING
LOCATION
Stayed in August 2022
Reviewed: 3 August 2022
Sc98gt
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 2 August 2022
Erika
MexicoIt's been a month since my stay and they haven't returned the deposit they charged me upon arrival
the attention of the people who serve breakfast and the location, even the people who serve in the valet parking are very friendly
Stayed in July 2022
Reviewed: 25 July 2022
Paul
United Statesyou have to pay $50 a night for parking and use the valet service
property was clean
Stayed in July 2022
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