101 McInnis Parkway, San Rafael, CA 94903, United States
#3 of 12 hotels in San Rafael
Guests' ChoiceBased on 425 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.9
Staff
9.1
Value for money
8.3
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End of dialog contentReviewed: 28 May 2024
Annie
United StatesAt first glance the room seemed plenty clean but as our stay progressed I found little things here and there that weren’t very clean, like for example there was a set of shelves and the top shelf was dusty but the others were clean. Not a huge deal but clearly it wasn’t cleaned quite as well as it should’ve been.
This was a great hotel, the location was nice, just a short drive away from several attractions and it was a quick drive to get to some shops and restaurants. The breakfast at the hotel is fantastic, plenty of fresh, hot and cold foods to choose from and you can get made-to-order omelettes. The bed was super comfy and the rooms seemed pretty sound proof which was nice. Great size room with modern fixtures.
Stayed in May 2024
Reviewed: 27 May 2024
Vickilynn
United StatesN/A
This hotel was beautiful, the staff was super friendly, and we are already looking forward to our next visit!
Stayed in May 2024
Reviewed: 16 May 2024
Robert
United StatesLocation is not in a walkable area. You will need to drive or taxi to go anywhere.
Friendly staff. Nice room. Good breakfast.
Stayed in May 2024
Reviewed: 15 May 2024
David
United StatesThe connecting door that opens to an adjacent room was unlocked on our side. That is a security issue. The reason I checked was because you can easily hear the people next door who were making a lot of noise. Cleaning staff should check to make sure those are locked when not in use.
Very clean modern rooms with a large amount of space. Great breakfast options, great parking that feels safe. Very nice staff. Great indoor atrium space surrounded by five floors of rooms. The entire hotel had a very modern theme used throughout the property.
Stayed in May 2024
Reviewed: 28 April 2024
Andre
United StatesWhy is there a charge for parking?
Renovated, clean, spacious rooms, friendly staff, excellent breakfast.
Stayed in April 2024
Reviewed: 7 April 2024
Jose
United StatesLeonardo at the front desk made checkin pleasant
Stayed in April 2024
Reviewed: 3 April 2024
Moreno
United StatesHouse keeping waking us up at 830 when checkouts at 11...
Breakfast buffet😁
Stayed in April 2024
Reviewed: 1 April 2024
Sanjay
United StatesPillows kept going flat. Not enough/ choice of coffee pods for coffee maker.
Excellent location, close to SF without having to stay in SF. Clean, quiet room and comfortable bed. Spacious suite with separate bedroom. Convenient breakfast with good choice of food.
Stayed in March 2024
Reviewed: 30 March 2024
Betsy
United StatesHappy Hour was a nice addition to our stay and the pool was warm and clean. We enjoyed the breakfast buffet and had a nice dinner in our room one evening. Great location for driving into San Francisco for the day.
Stayed in March 2024
Reviewed: 26 March 2024
Lea
United StatesThe pool was a little bit small.
Room was cozy and large compared to other hotels. Staff was friendly.
Stayed in March 2024
Reviewed: 16 March 2024
Jordon
United Statesnothing
This is my go to place to relax and refresh. Worth every dollar and I can't wait to stay again.
Stayed in March 2024
Reviewed: 10 March 2024
Hans
United StatesBetter waitstaff bartenders.
We love the hotel they had a great happy hour and an awesome breakfast. We ate dinner there twice while we were staying in the hotel and the food was amazing. The staff seem to be a little slow.
Stayed in March 2024
Reviewed: 19 February 2024
Heather
United StatesThe heater/air conditioner in our room was very noisy and kept us up at night.
I liked the size of the rooms, indoor courtyard area, the selection at breakfast, and the happy hour. I also like that dogs are welcome.
Stayed in February 2024
Reviewed: 15 February 2024
Liz
United StatesNothing
It's a great deal. The room is large. Beds are comfortable and the breakfast was great. There's also free happy hour drinks.
Stayed in January 2024
Reviewed: 3 February 2024
Amber
United StatesFirst of all I was disappointed in how I was greeted. It appeared like my son and I interrupted a conversation between the front desk staff and they didn’t even welcome us. I said hi, we’re here to check in and the next words out of the woman’s mouth was “do you have an ID”? Not welcome or glad to have you staying with us, etc. The conversation got friendlier as we went but the initial interaction was terrible. Our room had black mold by the shower and window sill in the bedroom. The toilet was SO low. The lotion bottle hadn’t been refilled and so we didn’t have any lotion. I know we could’ve called for more, but with past experiences at hotels, you’re lucky if someone comes up within 2 hours of the request. We were too tired to bother but it was a disappointment especially since upgraded our room.
Breakfast was nice, having a suite is really ideal and I liked the blackout curtains.
Stayed in February 2024
Reviewed: 26 January 2024
Ingram
United Statespillows
room
Stayed in January 2024
Reviewed: 16 January 2024
Vu
United StatesThe side tables next to the bed didn’t have any drawers, and the long narrow table under the TV (where the sofa is) would have been more useful if there was a second shelf underneath. Side tables on both sides of the sofa with more charging outlets would have been useful for charging phones and having a place to put drinks.
The breakfast was very good and the first floor area looked nice—apparently newly renovated. The gym had more equipment than I usually see in a hotel gym.
Stayed in January 2024
Reviewed: 13 January 2024
Bahman
United StatesEverything
Very nice property well managed
Stayed in January 2024
Reviewed: 10 January 2024
Patricia
United StatesThe noise from the atrium.
Very easy access to SF. Breakfast was unusually good.
Stayed in January 2024
Reviewed: 6 January 2024
Basia
United StatesWhen we came the glasses were dirty and the rug had crumbs on. But the staff dealt with it promptly. All the staff members were very friendly and helpful.
Quiet, convenient and the staff cleaned it daily. Very decent breakfast included which helped us start the day in comfort. The freshly made to order omelets were very nice.
Stayed in January 2024
Reviewed: 4 January 2024
Sandy
United StatesRoom service…EATING AN EXPENCIVE STEAK DINNER OUT OF A FOOD “BOX” and WOODEN” fork & knife is low class.
Stayed in December 2023
Reviewed: 29 December 2023
Mary
United StatesThe room was hot and the air conditioner (which we had to run all night) had a very loud fan. The bathroom had one of those VERY annoying automatic lights which we could not shut off. We do not want to bathe the room in bright light in the middle of the night; management should provide a method to turn off this feature. Thanks.
The room was spacious and the breakfast was excellent.
Stayed in December 2023
Reviewed: 27 December 2023
Amith
United StatesNothing
The happy hour special and the spacious rooms
Stayed in December 2023
Reviewed: 23 December 2023
Denise
United StatesNA
Everything was excellent
Stayed in December 2023
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