705 South Telshor Boulevard, Las Cruces, NM 88011, United States
#16 of 38 hotels in Las Cruces
Guests' ChoiceBased on 473 hotel reviews
8.2Cleanliness
8.7
Comfort
8.9
Location
9.1
Facilities
8.3
Staff
9.0
Value for money
8.2
Free WiFi
7.4
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End of dialog contentReviewed: 29 May 2024
Soto
United StatesLounge closed on Sunday did not about
I enjoy the rooms and the Staff working they know us
Stayed in March 2024
Reviewed: 27 May 2024
Allanab
United StatesFitness center was small and should have been better for such a hotel environment.
Stayed in May 2024
Reviewed: 18 May 2024
Denise
United StatesService was amazing!
Stayed in May 2024
Reviewed: 16 May 2024
Mark
United StatesIt was all good!
Loved The Style, and location… All of the staff were very nice and friendly…!
Stayed in May 2024
Reviewed: 13 May 2024
Romero
United StatesRate was too high for this older property.
Bed was comfortable & clean. Close to NMSU.
Stayed in May 2024
Reviewed: 10 May 2024
Hight
United Statesmassive upcharge for my 9lb dog !
Stayed in May 2024
Reviewed: 8 May 2024
Lisa
United StatesWhat a beautiful jewel this hotel is! I would 100% stay here again. Visually stunning on multiple levels, comfortable beds, wonderful communication from staff…Thank you for a great stay. I enjoyed amazing food from your restaurant (the pasta was top notch) and received great service at the bar with freshly juiced drinks (thanks Skye!). I wish I was in Las Cruces more often, but definitely I look forward to seeking Hotel Encanto out again.
Stayed in May 2024
Reviewed: 7 May 2024
Martin
United StatesBar service at pool on Cinco de Mayo would have been nice. Restaurants were closed as well
Stayed in May 2024
Reviewed: 2 May 2024
Geneva
United StatesNights were very noisy. Could hear children running and room was close to an ice machine white was used. Could hear people coughing and sneezing in the next room
Hotel is close to the interstate. Very clean facility.
Stayed in April 2024
Reviewed: 23 April 2024
Aida
United StatesThe dry air but thats the location
Great! And delicious
Stayed in March 2024
Reviewed: 16 April 2024
Sharon
United StatesThere are no USB connectors and only 1 outlet in the room.
The location is perfect. There are many restaurants and fast-food choices within 1/2 mile.
Stayed in April 2024
Reviewed: 2 April 2024
Donnie
United StatesNo refrigerator or microwave in room was a bummer for people traveling
The location access to restaurants Pecan Brewery was excellent and the beds were VERY comfy and the grounds were beautiful
Stayed in March 2024
Reviewed: 25 March 2024
Mary-candace
United StatesOur room was boring and a little dirty. There was a lamp with a burnt out lightbulb. It was dusty and there was a bottle cap right next to the bed. The artwork in our room didn't match the overall theme of the hotel. There wasn't a mini fridge in the room but we thankfully brought a cooler along. There were no available outlets near the bed, which made charging our devices a little inconvenient. The restaurant, bar and pool were closed for the night at 10. It would be nice if at least the bar was open until midnight.
The exterior and lobby were beautiful! The restaurants and bar were so appealing to the eye. The food and drinks are delicious and worth the price. All the staff members were incredibly helpful and friendly while they provided excellent service. Whether it was a host, a server, or bartender- they were all wonderful!
Stayed in March 2024
Reviewed: 23 March 2024
Jessica
United StatesThe room I stayed in was extremely outdated with very old carpet and the bathroom was very antiquated which really didn’t match the luxury of the hotel.
The general and open areas were beautiful well kept and clean. It was great to have a restaurant, gift shop, pool all the areas outside of the room were fantastic. Great location.
Stayed in March 2024
Reviewed: 18 March 2024
Jennifer
United StatesOutlets, not enough
The location and friendly staff
Stayed in March 2024
Reviewed: 6 March 2024
John
United StatesDinner menu dinner should include more Mexican cuisine. Restaurant staff is friendly and courteous but needs to be prompted for service and especially for the bill and payment.
Location and friendliness. Price was good. Felt very welcome.
Stayed in March 2024
Reviewed: 19 February 2024
Chris
United StatesThe thermostat didn't really work. I like my room cold but it was warm the whole time.
Nice clean rooms
Stayed in February 2024
Reviewed: 4 February 2024
Karen
United StatesHigh cost with minimal service available. Checked in 3:30pm- convenience store closed- nowhere to purchase a bottle of soda on site
Beauty and unique
Stayed in January 2024
Reviewed: 29 January 2024
Jennifer
United StatesHotel Encanto charged my card $575.40 after I had already prepaid for my stay through booking. When I called about this I was told “I’m not a manager, there’s nothing I can do” Customer service has gone down the toilet in the past year.
Stayed in January 2024
Reviewed: 27 October 2023
Kaylie
United KingdomWhen it rains everything is shut … no pool or bar 2-5 pm (usually pool bar is open but on our stay it was shut)
Beautiful hotel, super friendly staff.
Stayed in October 2023
Reviewed: 21 October 2023
Linda
United StatesWished it had a microwave and refrigerator for drinks and leftover food and snacks!!
The Hotel was very nice.
Stayed in September 2023
Reviewed: 19 September 2023
David
United StatesLocation. Right by the freeway and mall.
Decor
Stayed in September 2023
Reviewed: 1 September 2023
Monica
United StatesI was unaware of the amount charged for the pet fee in advance of the visit.
The ability to bring our pet on the property was the reason I selected this hotel. I was pleasantly surprised to have really nice ambiance, accommodations and was treated warmly.
Stayed in August 2023
Reviewed: 28 August 2023
Jennifer
United StatesRequested a King Bed got a double Queen. It was still comfortable.
It’s close to everything
Stayed in August 2023
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